Oh yeah? Has anyone every been to Bilbo Baggins in Alexandria?
My husband and I went to Bilbo Baggins for an early dinner. Even though there were only about 6 diners besides us, the available seating was horrible - only those god-awful super high chairs and tables - all hard wood, no cushions. They may be great for "20 somethings" but not for us. When we spotted a "regular height" table and chairs in the bar area, which was only 10 feet from the dining area, our waitress refused to seat us there. We TRIED to sit in the tall chairs, until we found we just couldn't - so my husband asked another server if we could move to the table in the bar, and he said we could. Our female server had the personality of a sloth - and was just about as quick with her serving. We ordered two "Bilbo's Burgers" on the assumption that it is pretty tough to ruin a burger. . . they found a way. We asked when ordering if they could substitute a real hamburger bun instead of an "English muffin" which is how these burgers are served, but told no. We also ordered two cokes - which appeared at our table as WARM cans of Coke and two cups of ice. No kidding. When our burgers arrived, they were accompanied with cold, greasy, "not fit for human consumption" fries. The burger was poorly cooked - almost burnt on the outside but VERY bloody inside (we ordered them "medium") and had "mystery gristle chunks" throughout the patty - which was VERY strange! I took two small bites of my burger and ate NO fries - and when the waitress came by to ask if we needed anything else, I said, "No - I'm DONE." She looked down and saw I had eaten NOTHING. Now, a good waitress and a reputable restaurant would have said something like, "I can see you did not like your meal, may we bring you something else. . . ? But she said nothing and just took my plate away. My husband tried to eat his burger patty, but even he couldn't eat the fries. The waitress again said nothing as she picked up his plate. This was the only time in my adult life I have not left a tip. Usually I can find SOMETHING good about a restaurant - food, atmosphere, service. . .but all were horrible in this case. Mr. Armellino, "chef and owner" - we paid almost $30 for this horrible dining experience. you should be ashamed. I must say, there is some truth to your advertising above your bar, and I took a picture of it. Please see the accompanying photo. Simply stated - a HORRIBLE dining experience!!
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