Re: FIOS internet is crawling
Posted by:
samspade1234
()
Date: April 27, 2013 05:14PM
FIOS internet fails out frequently, except when it's just slow - and I have the top-end speed subscription. Had FIOS in NJ 4 years ago, moved from Comcrap. At the time comparing the two was easy. Comcast tech & customer support was invariably nice. They were also appallingly incompetent. The rule-of-thumb was that if you saw a Comcast truck on your street aor anywhere within a 5 block radius, you expected service to go down for a day or two. Compared to Comcast, Verizon FIOS service and support was great! Fast forward...
So, I moved to the Mt. Vernon area and have had FIOS for two years. Verizon absolutely sucks!! The reps are rude and don't care if you're having issues. I'm in IT - with significant cable & Telco experience, so I know the backend engineering for this stuff. FIOS has degenerated to the point that if Dish & Sprint merger happens, I'm moving. WTF Verizon?