Fairfax County General :
Fairfax Underground
Welcome to Fairfax Underground, a project site designed to improve communication among residents of Fairfax County, VA. Feel free to post anything Northern Virginia residents would find interesting.
Welcome to Fairfax Underground, a project site designed to improve communication among residents of Fairfax County, VA. Feel free to post anything Northern Virginia residents would find interesting.
FIOS internet is crawling
Posted by:
Animal Cracker
()
Date: June 26, 2011 07:29AM
Started yesterday. Extremely slow internet browsing. I've done all the normal troubleshooting -- rebooted Actiontec router, computers, etc. Changed my DNS settings. Anybody else having this problem?? I live in the Reston area. Out.
Re: FIOS internet is crawling
Posted by:
Opie
()
Date: June 26, 2011 08:30AM
Stop lookin' at da pornz, you dumb cracker!
Re: FIOS internet is crawling
Posted by:
Verizon Guy
()
Date: June 26, 2011 08:49AM
Animal Cracker Wrote:
-------------------------------------------------------
> Started yesterday. Extremely slow internet
> browsing. I've done all the normal
> troubleshooting -- rebooted Actiontec router,
> computers, etc. Changed my DNS settings. Anybody
> else having this problem?? I live in the Reston
> area. Out.
Call Verizon and find out.
-------------------------------------------------------
> Started yesterday. Extremely slow internet
> browsing. I've done all the normal
> troubleshooting -- rebooted Actiontec router,
> computers, etc. Changed my DNS settings. Anybody
> else having this problem?? I live in the Reston
> area. Out.
Call Verizon and find out.
Re: FIOS internet is crawling
Posted by:
Les
()
Date: June 26, 2011 09:54AM
Didn't they just end unlimited usage by throttling traffic when usage thresholds are reached?
Re: FIOS internet is crawling
Posted by:
snowdenscold
()
Date: June 26, 2011 09:59AM
Les Wrote:
-------------------------------------------------------
> Didn't they just end unlimited usage by throttling
> traffic when usage thresholds are reached?
I think that was just for wireless data traffic.
-------------------------------------------------------
> Didn't they just end unlimited usage by throttling
> traffic when usage thresholds are reached?
I think that was just for wireless data traffic.
Re: FIOS internet is crawling
Posted by:
9mxfj
()
Date: June 26, 2011 12:06PM
Facebook is slow as balls.
Re: FIOS internet is crawling
Posted by:
Same problem with FIOS
()
Date: June 26, 2011 04:11PM
Animal Cracker Wrote:
I noticed it too. I thought that it was just the sites that I was looking at.
Graduation pics that had just been published, etc.
Good to know that it is FIOS///
I noticed it too. I thought that it was just the sites that I was looking at.
Graduation pics that had just been published, etc.
Good to know that it is FIOS///
Re: FIOS internet is crawling
Posted by:
say
()
Date: June 26, 2011 05:07PM
Verizon Guy Wrote:
-------------------------------------------------------
> Call Verizon and find out.
Maybe he can't take a week off from work to try to get any sense out of those stupid motherfuckers.
My FiOS is slow as shit too, it usually won't even stream a video during the day.
The only thing I can say in FiOS's favor is it hasn't had an outage in the couple years I've had it.
I'm going back to Cox when my contract runs out. They had fairly frequent outages but at least you could call them. If you needed a new remote or other hardware you just stopped by their place and picked it up. I need a new remote for my FiOS but I haven't got up the will to call those fuckers, I'm sure it will be a nightmare.
Then there's the crooked horseshit they pull when they want you to re-up your contract (at a higher rate). Basic channels just disappear, but only the ones that it just so happens that you watch. Coincidence? I think not. Rotten bastards.
-------------------------------------------------------
> Call Verizon and find out.
Maybe he can't take a week off from work to try to get any sense out of those stupid motherfuckers.
My FiOS is slow as shit too, it usually won't even stream a video during the day.
The only thing I can say in FiOS's favor is it hasn't had an outage in the couple years I've had it.
I'm going back to Cox when my contract runs out. They had fairly frequent outages but at least you could call them. If you needed a new remote or other hardware you just stopped by their place and picked it up. I need a new remote for my FiOS but I haven't got up the will to call those fuckers, I'm sure it will be a nightmare.
Then there's the crooked horseshit they pull when they want you to re-up your contract (at a higher rate). Basic channels just disappear, but only the ones that it just so happens that you watch. Coincidence? I think not. Rotten bastards.
Re: FIOS internet is crawling
Posted by:
Same ol
()
Date: June 26, 2011 05:58PM
DSL isnt much better. One thing is certain you will never get Verizon to admit the problem is on their end. They will blame contractors digging in the area or a bad connection at your house. Verizon reminds me of AOL dial up years back when they had unlimited service yet if you left the connection on past an alloted time you would find yourself bumped off.
Re: FIOS internet is crawling
Posted by:
F Cox
()
Date: June 26, 2011 06:04PM
say Wrote:
-------------------------------------------------------
> Verizon Guy Wrote:
> --------------------------------------------------
> -----
> > Call Verizon and find out.
>
>
> Maybe he can't take a week off from work to try to
> get any sense out of those stupid motherfuckers.
>
> My FiOS is slow as shit too, it usually won't even
> stream a video during the day.
> The only thing I can say in FiOS's favor is it
> hasn't had an outage in the couple years I've had
> it.
>
> I'm going back to Cox when my contract runs out.
> They had fairly frequent outages but at least you
> could call them. If you needed a new remote or
> other hardware you just stopped by their place and
> picked it up. I need a new remote for my FiOS but
> I haven't got up the will to call those fuckers,
> I'm sure it will be a nightmare.
>
> Then there's the crooked horseshit they pull when
> they want you to re-up your contract (at a higher
> rate). Basic channels just disappear, but only
> the ones that it just so happens that you watch.
> Coincidence? I think not. Rotten bastards.
Good luck with Cox. I couldn't stand the digital tiling and freezing any longer. It started about a year ago and just got worse and worse. They tried to tell me it was "normal". BS. I think cox has thrown in the towel on consumer cable and just focuses on Business customers now. I've had FIOS for only 3 months but I love it.
-------------------------------------------------------
> Verizon Guy Wrote:
> --------------------------------------------------
> -----
> > Call Verizon and find out.
>
>
> Maybe he can't take a week off from work to try to
> get any sense out of those stupid motherfuckers.
>
> My FiOS is slow as shit too, it usually won't even
> stream a video during the day.
> The only thing I can say in FiOS's favor is it
> hasn't had an outage in the couple years I've had
> it.
>
> I'm going back to Cox when my contract runs out.
> They had fairly frequent outages but at least you
> could call them. If you needed a new remote or
> other hardware you just stopped by their place and
> picked it up. I need a new remote for my FiOS but
> I haven't got up the will to call those fuckers,
> I'm sure it will be a nightmare.
>
> Then there's the crooked horseshit they pull when
> they want you to re-up your contract (at a higher
> rate). Basic channels just disappear, but only
> the ones that it just so happens that you watch.
> Coincidence? I think not. Rotten bastards.
Good luck with Cox. I couldn't stand the digital tiling and freezing any longer. It started about a year ago and just got worse and worse. They tried to tell me it was "normal". BS. I think cox has thrown in the towel on consumer cable and just focuses on Business customers now. I've had FIOS for only 3 months but I love it.
Re: FIOS internet is crawling
Posted by:
Verizon Guy
()
Date: June 26, 2011 07:14PM
say Wrote:
-------------------------------------------------------
> Verizon Guy Wrote:
> --------------------------------------------------
> -----
> > Call Verizon and find out.
>
>
> Maybe he can't take a week off from work to try to
> get any sense out of those stupid motherfuckers.
>
> My FiOS is slow as shit too, it usually won't even
> stream a video during the day.
> The only thing I can say in FiOS's favor is it
> hasn't had an outage in the couple years I've had
> it.
>
> I'm going back to Cox when my contract runs out.
> They had fairly frequent outages but at least you
> could call them. If you needed a new remote or
> other hardware you just stopped by their place and
> picked it up. I need a new remote for my FiOS but
> I haven't got up the will to call those fuckers,
> I'm sure it will be a nightmare.
>
> Then there's the crooked horseshit they pull when
> they want you to re-up your contract (at a higher
> rate). Basic channels just disappear, but only
> the ones that it just so happens that you watch.
> Coincidence? I think not. Rotten bastards.
They can't fix it, if you don't call them and open a trouble ticket. It's called common sense dickweed.
-------------------------------------------------------
> Verizon Guy Wrote:
> --------------------------------------------------
> -----
> > Call Verizon and find out.
>
>
> Maybe he can't take a week off from work to try to
> get any sense out of those stupid motherfuckers.
>
> My FiOS is slow as shit too, it usually won't even
> stream a video during the day.
> The only thing I can say in FiOS's favor is it
> hasn't had an outage in the couple years I've had
> it.
>
> I'm going back to Cox when my contract runs out.
> They had fairly frequent outages but at least you
> could call them. If you needed a new remote or
> other hardware you just stopped by their place and
> picked it up. I need a new remote for my FiOS but
> I haven't got up the will to call those fuckers,
> I'm sure it will be a nightmare.
>
> Then there's the crooked horseshit they pull when
> they want you to re-up your contract (at a higher
> rate). Basic channels just disappear, but only
> the ones that it just so happens that you watch.
> Coincidence? I think not. Rotten bastards.
They can't fix it, if you don't call them and open a trouble ticket. It's called common sense dickweed.
Re: FIOS internet is crawling
Posted by:
say
()
Date: June 26, 2011 10:59PM
Verizon Guy Wrote:
-------------------------------------------------------
> They can't fix it, if you don't call them and open
> a trouble ticket. It's called common sense
> dickweed.
Why don't you try to call them sometime? But don't use your internal numbers, call the regular "customer service" number. Good fucking luck to you.
And like the other guy said, they're going to tell you it's your shit that's fucked up, not theirs.
Face it, dude, your company is notorious for shitty "customer service".
-------------------------------------------------------
> They can't fix it, if you don't call them and open
> a trouble ticket. It's called common sense
> dickweed.
Why don't you try to call them sometime? But don't use your internal numbers, call the regular "customer service" number. Good fucking luck to you.
And like the other guy said, they're going to tell you it's your shit that's fucked up, not theirs.
Face it, dude, your company is notorious for shitty "customer service".
Re: FIOS internet is crawling
Posted by:
fiosfan
()
Date: June 27, 2011 11:12AM
say Wrote:
-------------------------------------------------------
> Verizon Guy Wrote:
> --------------------------------------------------
> -----
> > They can't fix it, if you don't call them and
> open
> > a trouble ticket. It's called common sense
> > dickweed.
>
> Why don't you try to call them sometime? But
> don't use your internal numbers, call the regular
> "customer service" number. Good fucking luck to
> you.
>
> And like the other guy said, they're going to tell
> you it's your shit that's fucked up, not theirs.
>
> Face it, dude, your company is notorious for
> shitty "customer service".
I recently had an excellent interaction with Fios customer service
After a (very) nearby thunderstorm, the ONU (optical network unit) mounted on the outside of my house had hung up
The agent walked me through removing the battery backup and allowing the ONU to reset. Fast and professional - no truck roll needed
Other than that, FIOS has 'just worked' - I regularly get 40+ download and 25+ upload (using the ookla testers at speedtest.net reston/herndon servers)
-------------------------------------------------------
> Verizon Guy Wrote:
> --------------------------------------------------
> -----
> > They can't fix it, if you don't call them and
> open
> > a trouble ticket. It's called common sense
> > dickweed.
>
> Why don't you try to call them sometime? But
> don't use your internal numbers, call the regular
> "customer service" number. Good fucking luck to
> you.
>
> And like the other guy said, they're going to tell
> you it's your shit that's fucked up, not theirs.
>
> Face it, dude, your company is notorious for
> shitty "customer service".
I recently had an excellent interaction with Fios customer service
After a (very) nearby thunderstorm, the ONU (optical network unit) mounted on the outside of my house had hung up
The agent walked me through removing the battery backup and allowing the ONU to reset. Fast and professional - no truck roll needed
Other than that, FIOS has 'just worked' - I regularly get 40+ download and 25+ upload (using the ookla testers at speedtest.net reston/herndon servers)
Re: FIOS internet is crawling
Posted by:
MPW
()
Date: June 27, 2011 11:34AM
I live in Mt Vernon and have been experiencing the same problem both at my house and my moms house. It's been going on for the past 2 weeks or so
Re: FIOS internet is crawling
Posted by:
FIOS
()
Date: June 27, 2011 11:50AM
Re: FIOS internet is crawling
Posted by:
thatsjustgreat
()
Date: June 27, 2011 12:08PM
My DSL recently shit the bed and stopped working so I thought I would upgrade to FIOS....the installation is Wednesday, I should have read this post first....I got the mid-range service....any thoughts on how well it works overall?
Re: FIOS internet is crawling
Posted by:
fiosfan
()
Date: June 27, 2011 01:10PM
thatsjustgreat Wrote:
-------------------------------------------------------
> My DSL recently shit the bed and stopped working
> so I thought I would upgrade to FIOS....the
> installation is Wednesday, I should have read this
> post first....I got the mid-range service....any
> thoughts on how well it works overall?
pretty much flawlessly in my experience
there's a lot less to go wrong - no copper connections, the final fiber optic to the house is pre-cut and pre-terminated - it should just run
In a year, I've had to reboot the router and the ONU once each - mother-in-law has had no problems in two years
I run speedtest.net and pingtest.net occasionally and always get good performance (except for the packet loss test not working...)
-------------------------------------------------------
> My DSL recently shit the bed and stopped working
> so I thought I would upgrade to FIOS....the
> installation is Wednesday, I should have read this
> post first....I got the mid-range service....any
> thoughts on how well it works overall?
pretty much flawlessly in my experience
there's a lot less to go wrong - no copper connections, the final fiber optic to the house is pre-cut and pre-terminated - it should just run
In a year, I've had to reboot the router and the ONU once each - mother-in-law has had no problems in two years
I run speedtest.net and pingtest.net occasionally and always get good performance (except for the packet loss test not working...)
Re: FIOS internet is crawling
Posted by:
ihateverizoncs
()
Date: August 17, 2011 02:01AM
Why the fuck is the Internet down in Reston right now? This is bullshit.
Re: FIOS internet is crawling
Posted by:
dika-dika
()
Date: August 17, 2011 05:19AM
ihateverizoncs Wrote:
-------------------------------------------------------
> Why the fuck is the Internet down in Reston right
> now? This is bullshit.
How are you on the internet now?
-------------------------------------------------------------------------------------
-------------------------------------------------------
> Why the fuck is the Internet down in Reston right
> now? This is bullshit.
How are you on the internet now?
-------------------------------------------------------------------------------------
Re: FIOS internet is crawling
Posted by:
Curmudgeon
()
Date: August 17, 2011 08:22AM
Had fios for a couple years now. It cuts out about once a week at least (Internet). Tv doesn't cut out completely but the picture freezes several times an hour for a few seconds. Had 3 or 4 service calls -- never fixes it. I've worked with computers enough to know that intermittent problems are hard to diagnose but their customer service just doesn't give a shit. They don't even try.
Re: FIOS internet is crawling
Posted by:
ihatrverizoncs
()
Date: August 17, 2011 10:34AM
@dika-dika
I'm on my smartphone.
I'm on my smartphone.
Re: FIOS internet is crawling
Posted by:
Website is down
()
Date: August 17, 2011 07:34PM
Hey Web Guys,
The website is down. Like, I can't access it.
The website is down. Like, I can't access it.
Re: FIOS internet is crawling
Posted by:
I am like
()
Date: August 17, 2011 07:38PM
On my computer now. Can you hear me? Hello?
Re: FIOS internet is crawling
Posted by:
samspade1234
()
Date: April 27, 2013 05:14PM
FIOS internet fails out frequently, except when it's just slow - and I have the top-end speed subscription. Had FIOS in NJ 4 years ago, moved from Comcrap. At the time comparing the two was easy. Comcast tech & customer support was invariably nice. They were also appallingly incompetent. The rule-of-thumb was that if you saw a Comcast truck on your street aor anywhere within a 5 block radius, you expected service to go down for a day or two. Compared to Comcast, Verizon FIOS service and support was great! Fast forward...
So, I moved to the Mt. Vernon area and have had FIOS for two years. Verizon absolutely sucks!! The reps are rude and don't care if you're having issues. I'm in IT - with significant cable & Telco experience, so I know the backend engineering for this stuff. FIOS has degenerated to the point that if Dish & Sprint merger happens, I'm moving. WTF Verizon?
So, I moved to the Mt. Vernon area and have had FIOS for two years. Verizon absolutely sucks!! The reps are rude and don't care if you're having issues. I'm in IT - with significant cable & Telco experience, so I know the backend engineering for this stuff. FIOS has degenerated to the point that if Dish & Sprint merger happens, I'm moving. WTF Verizon?