My carmax experience
I went to carmax because they had more variety then where i live. I ended up finding a vehicle me and family both loved.
It was a mercury mountaineer fully loaded. My wife and i go to pick this upon leaving the dealership the sensor comes on.
I was so fucking mad I wanted to bring the vehicle back. So I take it to my auto mechanic of 20 years
and he tells me the back brakes are shot the back rear sensor that controls the fuel pump from turning off when fueling
was not working. I call the car max back up and report the problems.
They informed me to bring it in and take a look at it. I brought it in 25 days later!!!!!!!!
They can not figure out the problem, they say they brought it to the ford dealership and event the mighty ford can not
figure out this fuel pump sensor problem.
How a vehicle does not go through a
quality check of some sort blows my mind. My mechanic took 2 hours and found the problems. So carmax either does not do
quality checks or knowingly lets cars go off their lot with problem hoping their customers to not notice.
bottom line the people i talk too seem like they are trying to fix problem while doing nothing to do so. Then because they
can not fix the problem said they could offer me my money back or a older model vehicle.