Re: Verizon in Fairfax
Posted by:
UctxG
()
Date: April 26, 2017 09:36PM
FIOS installs are time consuming, especially if any coax needs to be run.
The hardware installation goes fairly quickly, but the commissioning of the ONT, router and set top boxes can take a while. If the Verizon installers set up the remote controls and do any other computer connections and explain everything to the home owner, it takes time.
Verizon used to send 2+ installers to get the job jump started, then leave 1 guy behind to deal with all the equipment commissioning. This may have changed in the past few years.
Most people are getting TV, Internet and Phone, if they house has an alarm or they are dealing with Verizon Digital Phone other time is consumed.
Expect one installer to be on site for at least 4-5 hours.
Installation takes time, but once everything is up and running, things are usually very reliable.