PUBLIC NOTICE: SAMMY IS A FAKE - confirmed.
Samsung has flooded media with FALSE ADVERTISING "apparent existence", when one reads details: she's NOT on the phone and NOT accesible for help even on the web except "as skits that are not a help system".
they aren't the first cell company to deploy false advertising - i'm rather surprise this particular Korean company chose to do it
(infact - i'd only acted in a positive manner since they "rescued" some fins/swedes by including a certain technology on the phone, for linux users, who'd been crying they were being excluded - which i thought had been a decent minded move on the part of samsung)