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Fairfax Underground
Welcome to Fairfax Underground, a project site designed to improve communication among residents of Fairfax County, VA. Feel free to post anything Northern Virginia residents would find interesting.
Welcome to Fairfax Underground, a project site designed to improve communication among residents of Fairfax County, VA. Feel free to post anything Northern Virginia residents would find interesting.
Sears
Posted by:
oh_yeah_I_did
()
Date: December 04, 2014 01:19PM
A $548,000,000 loss last quarter.
Instead of planned closing 130 stores, they will now close 235 stores.
More low-talent, low-income workers to soon flood the market and join the executive action beneficiary workforce.
I think 2015 is not going to be a very good year for the United States.
Instead of planned closing 130 stores, they will now close 235 stores.
More low-talent, low-income workers to soon flood the market and join the executive action beneficiary workforce.
I think 2015 is not going to be a very good year for the United States.
Re: Sears
Posted by:
onlyyesyes
()
Date: December 05, 2014 06:41AM
the only thing going for sears is their auto dept and shoe dept.
Re: Sears
Posted by:
Krugman's an idiot
()
Date: December 05, 2014 09:28AM
oh_yeah_I_did Wrote:
-------------------------------------------------------
> A $548,000,000 loss last quarter.
>
> Instead of planned closing 130 stores, they will
> now close 235 stores.
>
> More low-talent, low-income workers to soon flood
> the market and join the executive action
> beneficiary workforce.
>
> I think 2015 is not going to be a very good year
> for the United States.
Worse than previous years? It's just part of the orchestrated slow decline.
-------------------------------------------------------
> A $548,000,000 loss last quarter.
>
> Instead of planned closing 130 stores, they will
> now close 235 stores.
>
> More low-talent, low-income workers to soon flood
> the market and join the executive action
> beneficiary workforce.
>
> I think 2015 is not going to be a very good year
> for the United States.
Worse than previous years? It's just part of the orchestrated slow decline.
Re: Sears
Posted by:
sears and queers
()
Date: December 05, 2014 10:36AM
Sears destroyed themselves when they bought Kmart. Doesn't mean nothing about the economy
Re: Sears
Posted by:
And you don't look like no Sear
()
Date: December 05, 2014 10:40AM
sears and queers Wrote:
-------------------------------------------------------
> Sears destroyed themselves when they bought Kmart.
> Doesn't mean nothing about the economy
They were sliding even before Kmart. That was just a clusterfuck idea.
They're not high end enough to be Macy's, not chic enough to be Target, and not cheap enough to be Walmart. They're fucked. Be ready to short SHLD.
-------------------------------------------------------
> Sears destroyed themselves when they bought Kmart.
> Doesn't mean nothing about the economy
They were sliding even before Kmart. That was just a clusterfuck idea.
They're not high end enough to be Macy's, not chic enough to be Target, and not cheap enough to be Walmart. They're fucked. Be ready to short SHLD.
Re: Sears
Posted by:
eesh
()
Date: December 05, 2014 11:00AM
oh_yeah_I_did Wrote:
-------------------------------------------------------
> More low-talent, low-income workers to soon flood
> the market and join the executive action
> beneficiary workforce.
I would imagine the outdoor equipment and appliances workers will go to work for Lowe's and Home Depot.
Blessed are the murderous.
-------------------------------------------------------
> More low-talent, low-income workers to soon flood
> the market and join the executive action
> beneficiary workforce.
I would imagine the outdoor equipment and appliances workers will go to work for Lowe's and Home Depot.
Blessed are the murderous.
Re: Sears
Posted by:
Ndkwe
()
Date: December 05, 2014 11:01AM
eesh Wrote:
-------------------------------------------------------
> oh_yeah_I_did Wrote:
> --------------------------------------------------
> -----
>
> > More low-talent, low-income workers to soon
> flood
> > the market and join the executive action
> > beneficiary workforce.
>
>
>
>
> I would imagine the outdoor equipment and
> appliances workers will go to work for Lowe's and
> Home Depot.
Only if they have a green card from west Africa.
-------------------------------------------------------
> oh_yeah_I_did Wrote:
> --------------------------------------------------
> -----
>
> > More low-talent, low-income workers to soon
> flood
> > the market and join the executive action
> > beneficiary workforce.
>
>
>
>
> I would imagine the outdoor equipment and
> appliances workers will go to work for Lowe's and
> Home Depot.
Only if they have a green card from west Africa.
Re: Sears
Posted by:
small engine owner
()
Date: December 05, 2014 12:14PM
eesh Wrote:
-------------------------------------------------------
> oh_yeah_I_did Wrote:
> --------------------------------------------------
> -----
>
> > More low-talent, low-income workers to soon
> flood
> > the market and join the executive action
> > beneficiary workforce.
>
>
>
>
> I would imagine the outdoor equipment and
> appliances workers will go to work for Lowe's and
> Home Depot.
Sears is the largest in home service company in the country. They do tractor, snow blower and generator repairs as well as hvac and plumbing. Sears owns A&E service as well and that division does work for Lowes, home depot, and many other retailer's. I have called sears and had a A&E truck show up at my house.
-------------------------------------------------------
> oh_yeah_I_did Wrote:
> --------------------------------------------------
> -----
>
> > More low-talent, low-income workers to soon
> flood
> > the market and join the executive action
> > beneficiary workforce.
>
>
>
>
> I would imagine the outdoor equipment and
> appliances workers will go to work for Lowe's and
> Home Depot.
Sears is the largest in home service company in the country. They do tractor, snow blower and generator repairs as well as hvac and plumbing. Sears owns A&E service as well and that division does work for Lowes, home depot, and many other retailer's. I have called sears and had a A&E truck show up at my house.
Re: Sears
Posted by:
Misshapen Penis1
()
Date: December 05, 2014 01:41PM
Watching the Sears saga is watching slow death by 1000 cuts. Funeral arrangements are being made.
Re: Sears
Posted by:
A&E Factory Service Sucks
()
Date: December 05, 2014 02:11PM
I would not let an A&E service worker near any of my appliances again. If you choose to get an extended warranty, confirm that they are not the company that will service the appliance. I have had a mom and pop shop fix their shoddy work.
Google how many complaints they have. See how long it takes form them to resolve an issue. They will say that they stopped by your home, and never even tried. They will waste your time...
Google how many complaints they have. See how long it takes form them to resolve an issue. They will say that they stopped by your home, and never even tried. They will waste your time...
Re: Sears
Posted by:
kldfjkrefyre
()
Date: December 05, 2014 06:58PM
eesh Wrote:
-------------------------------------------------------
> I would imagine the outdoor equipment and
> appliances workers will go to work for Lowe's and
> Home Depot.
You can imagine anything you want. The bottom line is that the market is already flooded with people who may (and usually may not) even be qualified to talk to customers. Add the flood of Obummer's low-wage illegals and you get even more not-very-skilled-or-educated people applying for the part-time jobs at Lowes and Home Depot.
The end lesson is that one of a kind is priceless and a million of the same thing is worth much less. These workers are a dime-a-dozen. Their value isn't that great, especially when 1,000 people are applying for the same shitty part-time job.
-------------------------------------------------------
> I would imagine the outdoor equipment and
> appliances workers will go to work for Lowe's and
> Home Depot.
You can imagine anything you want. The bottom line is that the market is already flooded with people who may (and usually may not) even be qualified to talk to customers. Add the flood of Obummer's low-wage illegals and you get even more not-very-skilled-or-educated people applying for the part-time jobs at Lowes and Home Depot.
The end lesson is that one of a kind is priceless and a million of the same thing is worth much less. These workers are a dime-a-dozen. Their value isn't that great, especially when 1,000 people are applying for the same shitty part-time job.
Re: Sears
Posted by:
Sears guy
()
Date: December 05, 2014 07:30PM
A&E Factory Service Sucks Wrote:
-------------------------------------------------------
> I would not let an A&E service worker near any of
> my appliances again. If you choose to get an
> extended warranty, confirm that they are not the
> company that will service the appliance. I have
> had a mom and pop shop fix their shoddy work.
>
> Google how many complaints they have. See how
> long it takes form them to resolve an issue. They
> will say that they stopped by your home, and never
> even tried. They will waste your time...
Sounds like your personal experience was not good. The fact remains however that Sears/A&E has a 94% customer satisfaction record. When you run over a thousand service calls a day you will always have a small percentage of unhappy clients for one reason or another. If they have a 94% satisfaction rate then that will mean that there are 60 clients a day that are not happy. That makes for plenty of bad reviews but does not take away from the FACT that Sears/A&E has he highest rate of customer satisfaction of any in home service company in the history of this country.
Sure you can find some little companies who run less than a hundred calls a week so they have very few complaints but most of them have a much lower overall percentage of customer satisfaction than Sears/A&E.
-------------------------------------------------------
> I would not let an A&E service worker near any of
> my appliances again. If you choose to get an
> extended warranty, confirm that they are not the
> company that will service the appliance. I have
> had a mom and pop shop fix their shoddy work.
>
> Google how many complaints they have. See how
> long it takes form them to resolve an issue. They
> will say that they stopped by your home, and never
> even tried. They will waste your time...
Sounds like your personal experience was not good. The fact remains however that Sears/A&E has a 94% customer satisfaction record. When you run over a thousand service calls a day you will always have a small percentage of unhappy clients for one reason or another. If they have a 94% satisfaction rate then that will mean that there are 60 clients a day that are not happy. That makes for plenty of bad reviews but does not take away from the FACT that Sears/A&E has he highest rate of customer satisfaction of any in home service company in the history of this country.
Sure you can find some little companies who run less than a hundred calls a week so they have very few complaints but most of them have a much lower overall percentage of customer satisfaction than Sears/A&E.
Re: Sears
Posted by:
kerfhrfh
()
Date: December 05, 2014 07:44PM
Sears guy Wrote:
-------------------------------------------------------
> Sounds like your personal experience was not good.
> The fact remains however that Sears/A&E has a 94%
> customer satisfaction record. When you run over a
> thousand service calls a day you will always have
> a small percentage of unhappy clients for one
> reason or another. If they have a 94% satisfaction
> rate then that will mean that there are 60 clients
> a day that are not happy. That makes for plenty of
> bad reviews but does not take away from the FACT
> that Sears/A&E has he highest rate of customer
> satisfaction of any in home service company in the
> history of this country.
> Sure you can find some little companies who run
> less than a hundred calls a week so they have very
> few complaints but most of them have a much lower
> overall percentage of customer satisfaction than
> Sears/A&E.
Please shut the fuck up and go find me that wrench set that's on sale in this week's flyer.
-------------------------------------------------------
> Sounds like your personal experience was not good.
> The fact remains however that Sears/A&E has a 94%
> customer satisfaction record. When you run over a
> thousand service calls a day you will always have
> a small percentage of unhappy clients for one
> reason or another. If they have a 94% satisfaction
> rate then that will mean that there are 60 clients
> a day that are not happy. That makes for plenty of
> bad reviews but does not take away from the FACT
> that Sears/A&E has he highest rate of customer
> satisfaction of any in home service company in the
> history of this country.
> Sure you can find some little companies who run
> less than a hundred calls a week so they have very
> few complaints but most of them have a much lower
> overall percentage of customer satisfaction than
> Sears/A&E.
Please shut the fuck up and go find me that wrench set that's on sale in this week's flyer.
Re: Sears
Posted by:
Sears guy
()
Date: December 05, 2014 07:47PM
kerfhrfh Wrote:
-------------------------------------------------------
> Sears guy Wrote:
> --------------------------------------------------
> -----
>
> > Sounds like your personal experience was not
> good.
> > The fact remains however that Sears/A&E has a
> 94%
> > customer satisfaction record. When you run over
> a
> > thousand service calls a day you will always
> have
> > a small percentage of unhappy clients for one
> > reason or another. If they have a 94%
> satisfaction
> > rate then that will mean that there are 60
> clients
> > a day that are not happy. That makes for plenty
> of
> > bad reviews but does not take away from the
> FACT
> > that Sears/A&E has he highest rate of customer
> > satisfaction of any in home service company in
> the
> > history of this country.
> > Sure you can find some little companies who run
> > less than a hundred calls a week so they have
> very
> > few complaints but most of them have a much
> lower
> > overall percentage of customer satisfaction
> than
> > Sears/A&E.
>
>
> Please shut the fuck up and go find me that wrench
> set that's on sale in this week's flyer.
Apology accepted. Thanks!
-------------------------------------------------------
> Sears guy Wrote:
> --------------------------------------------------
> -----
>
> > Sounds like your personal experience was not
> good.
> > The fact remains however that Sears/A&E has a
> 94%
> > customer satisfaction record. When you run over
> a
> > thousand service calls a day you will always
> have
> > a small percentage of unhappy clients for one
> > reason or another. If they have a 94%
> satisfaction
> > rate then that will mean that there are 60
> clients
> > a day that are not happy. That makes for plenty
> of
> > bad reviews but does not take away from the
> FACT
> > that Sears/A&E has he highest rate of customer
> > satisfaction of any in home service company in
> the
> > history of this country.
> > Sure you can find some little companies who run
> > less than a hundred calls a week so they have
> very
> > few complaints but most of them have a much
> lower
> > overall percentage of customer satisfaction
> than
> > Sears/A&E.
>
>
> Please shut the fuck up and go find me that wrench
> set that's on sale in this week's flyer.
Apology accepted. Thanks!
Re: Sears
Posted by:
eesh
()
Date: December 05, 2014 08:04PM
I hope their Craftsman brand lives on though, good stuff.
Blessed are the murderous.
Blessed are the murderous.
Re: Sears
Posted by:
Rest in Pieces
()
Date: December 05, 2014 08:34PM
eesh Wrote:
-------------------------------------------------------
> I hope their Craftsman brand lives on though, good
> stuff.
Probably unlikely. They have already ruined the Kenmore brand by trying to save money by making everything cheaper.
What I'm more concerned about is my Craftsman lifetime warranty going to be any good after Sears folds?
-------------------------------------------------------
> I hope their Craftsman brand lives on though, good
> stuff.
Probably unlikely. They have already ruined the Kenmore brand by trying to save money by making everything cheaper.
What I'm more concerned about is my Craftsman lifetime warranty going to be any good after Sears folds?
Re: Sears
Posted by:
Uhm, dude....
()
Date: December 05, 2014 08:42PM
Rest in Pieces Wrote:
-------------------------------------------------------
> eesh Wrote:
> --------------------------------------------------
> -----
> > I hope their Craftsman brand lives on though,
> good
> > stuff.
>
> Probably unlikely. They have already ruined the
> Kenmore brand by trying to save money by making
> everything cheaper.
>
> What I'm more concerned about is my Craftsman
> lifetime warranty going to be any good after Sears
> folds?
Sears does not make anything. They are a retailer. Everything kenmore is made by others. Everything craftsman is made by others.
-------------------------------------------------------
> eesh Wrote:
> --------------------------------------------------
> -----
> > I hope their Craftsman brand lives on though,
> good
> > stuff.
>
> Probably unlikely. They have already ruined the
> Kenmore brand by trying to save money by making
> everything cheaper.
>
> What I'm more concerned about is my Craftsman
> lifetime warranty going to be any good after Sears
> folds?
Sears does not make anything. They are a retailer. Everything kenmore is made by others. Everything craftsman is made by others.
Re: Sears
Posted by:
A&E Factory Service is terrible!
()
Date: December 06, 2014 08:08AM
Sears guy Wrote:
-------------------------------------------------------
>
> Sounds like your personal experience was not good.
> The fact remains however that Sears/A&E has a 94%
> customer satisfaction record. When you run over a
> thousand service calls a day you will always have
> a small percentage of unhappy clients for one
> reason or another. If they have a 94% satisfaction
> rate then that will mean that there are 60 clients
> a day that are not happy. That makes for plenty of
> bad reviews but does not take away from the FACT
> that Sears/A&E has he highest rate of customer
> satisfaction of any in home service company in the
> history of this country.
> Sure you can find some little companies who run
> less than a hundred calls a week so they have very
> few complaints but most of them have a much lower
> overall percentage of customer satisfaction than
> Sears/A&E.
Spewing unsubstantiated FACTS, facts that are false. Quit lying!!
Here is one example, there are many many others. http://m.yelp.com/biz/a-and-e-factory-service-bethesda
Don't purchase a service agreement without finding out who the primary service provider is. If it is A&E, DO NOT purchase the agreement! Seriously, you will regret you did. A&E is the bottom of the bottom.
-------------------------------------------------------
>
> Sounds like your personal experience was not good.
> The fact remains however that Sears/A&E has a 94%
> customer satisfaction record. When you run over a
> thousand service calls a day you will always have
> a small percentage of unhappy clients for one
> reason or another. If they have a 94% satisfaction
> rate then that will mean that there are 60 clients
> a day that are not happy. That makes for plenty of
> bad reviews but does not take away from the FACT
> that Sears/A&E has he highest rate of customer
> satisfaction of any in home service company in the
> history of this country.
> Sure you can find some little companies who run
> less than a hundred calls a week so they have very
> few complaints but most of them have a much lower
> overall percentage of customer satisfaction than
> Sears/A&E.
Spewing unsubstantiated FACTS, facts that are false. Quit lying!!
Here is one example, there are many many others. http://m.yelp.com/biz/a-and-e-factory-service-bethesda
Don't purchase a service agreement without finding out who the primary service provider is. If it is A&E, DO NOT purchase the agreement! Seriously, you will regret you did. A&E is the bottom of the bottom.
Re: Sears
Posted by:
Sam Walton
()
Date: December 06, 2014 09:18AM
When you need a job and trust me you will come see me.
In fact if I were you I would stop posting the Company line and apply now!
Sears guy Wrote:
-------------------------------------------------------
> A&E Factory Service Sucks Wrote:
> --------------------------------------------------
> -----
> > I would not let an A&E service worker near any
> of
> > my appliances again. If you choose to get an
> > extended warranty, confirm that they are not
> the
> > company that will service the appliance. I
> have
> > had a mom and pop shop fix their shoddy work.
> >
> > Google how many complaints they have. See how
> > long it takes form them to resolve an issue.
> They
> > will say that they stopped by your home, and
> never
> > even tried. They will waste your time...
>
>
> Sounds like your personal experience was not good.
> The fact remains however that Sears/A&E has a 94%
> customer satisfaction record. When you run over a
> thousand service calls a day you will always have
> a small percentage of unhappy clients for one
> reason or another. If they have a 94% satisfaction
> rate then that will mean that there are 60 clients
> a day that are not happy. That makes for plenty of
> bad reviews but does not take away from the FACT
> that Sears/A&E has he highest rate of customer
> satisfaction of any in home service company in the
> history of this country.
> Sure you can find some little companies who run
> less than a hundred calls a week so they have very
> few complaints but most of them have a much lower
> overall percentage of customer satisfaction than
> Sears/A&E.
In fact if I were you I would stop posting the Company line and apply now!
Sears guy Wrote:
-------------------------------------------------------
> A&E Factory Service Sucks Wrote:
> --------------------------------------------------
> -----
> > I would not let an A&E service worker near any
> of
> > my appliances again. If you choose to get an
> > extended warranty, confirm that they are not
> the
> > company that will service the appliance. I
> have
> > had a mom and pop shop fix their shoddy work.
> >
> > Google how many complaints they have. See how
> > long it takes form them to resolve an issue.
> They
> > will say that they stopped by your home, and
> never
> > even tried. They will waste your time...
>
>
> Sounds like your personal experience was not good.
> The fact remains however that Sears/A&E has a 94%
> customer satisfaction record. When you run over a
> thousand service calls a day you will always have
> a small percentage of unhappy clients for one
> reason or another. If they have a 94% satisfaction
> rate then that will mean that there are 60 clients
> a day that are not happy. That makes for plenty of
> bad reviews but does not take away from the FACT
> that Sears/A&E has he highest rate of customer
> satisfaction of any in home service company in the
> history of this country.
> Sure you can find some little companies who run
> less than a hundred calls a week so they have very
> few complaints but most of them have a much lower
> overall percentage of customer satisfaction than
> Sears/A&E.
Re: Sears
Posted by:
Sears guy
()
Date: December 06, 2014 04:14PM
The service side of sears/A&E will live on maybe under different ownership. They are the most profitable division of the company by far.
Re: Sears
Posted by:
BBB
()
Date: December 07, 2014 01:11AM
Sears guy Wrote:
-------------------------------------------------------
> The service side of sears/A&E will live on maybe
> under different ownership. They are the most
> profitable division of the company by far.
So how are these profits generated?
Unfortunately the customer is held captive to who the warranty provider chooses the customer must use.
Some more reviews.
http://www.consumeraffairs.com/homeowners/ae-factory-service.html
A&E = Nightmare
If you choose to purchase an extended warranty for your appliances, ask who the service provider will be. If it is A&E, save yourself the aggravation and take a pass on it.
-------------------------------------------------------
> The service side of sears/A&E will live on maybe
> under different ownership. They are the most
> profitable division of the company by far.
So how are these profits generated?
Unfortunately the customer is held captive to who the warranty provider chooses the customer must use.
Some more reviews.
http://www.consumeraffairs.com/homeowners/ae-factory-service.html
A&E = Nightmare
If you choose to purchase an extended warranty for your appliances, ask who the service provider will be. If it is A&E, save yourself the aggravation and take a pass on it.
Re: Sears
Posted by:
Sears guy
()
Date: December 07, 2014 06:34AM
BBB Wrote:
-------------------------------------------------------
> Sears guy Wrote:
> --------------------------------------------------
> -----
> > The service side of sears/A&E will live on
> maybe
> > under different ownership. They are the most
> > profitable division of the company by far.
>
> So how are these profits generated?
> Unfortunately the customer is held captive to who
> the warranty provider chooses the customer must
> use.
>
> Some more reviews.
> http://www.consumeraffairs.com/homeowners/ae-facto
> ry-service.html
>
> A&E = Nightmare
>
> If you choose to purchase an extended warranty for
> your appliances, ask who the service provider will
> be. If it is A&E, save yourself the aggravation
> and take a pass on it.
Thanks for that link! It shows that there were only 301 complaints for a company that runs between 55,000 and 60,000 service calls a year. I knew we were good but I did not know we were that good!
-------------------------------------------------------
> Sears guy Wrote:
> --------------------------------------------------
> -----
> > The service side of sears/A&E will live on
> maybe
> > under different ownership. They are the most
> > profitable division of the company by far.
>
> So how are these profits generated?
> Unfortunately the customer is held captive to who
> the warranty provider chooses the customer must
> use.
>
> Some more reviews.
> http://www.consumeraffairs.com/homeowners/ae-facto
> ry-service.html
>
> A&E = Nightmare
>
> If you choose to purchase an extended warranty for
> your appliances, ask who the service provider will
> be. If it is A&E, save yourself the aggravation
> and take a pass on it.
Thanks for that link! It shows that there were only 301 complaints for a company that runs between 55,000 and 60,000 service calls a year. I knew we were good but I did not know we were that good!
Re: Sears
Posted by:
What a joke - A&E
()
Date: December 07, 2014 08:34AM
^^^ Using your statistics, there were 200 additional folks per complaint, per year, who felt it was a waste of time to repost a complaint already provided.
Re: Sears
Posted by:
Milf Fan
()
Date: December 07, 2014 09:29AM
What a joke - A&E Wrote:
-------------------------------------------------------
> ^^^ Using your statistics, there were 200
> additional folks per complaint, per year, who felt
> it was a waste of time to repost a complaint
> already provided.
Your math doesn't make sense.
-------------------------------------------------------
> ^^^ Using your statistics, there were 200
> additional folks per complaint, per year, who felt
> it was a waste of time to repost a complaint
> already provided.
Your math doesn't make sense.
Re: Sears
Posted by:
Sears Supporter
()
Date: December 07, 2014 09:47AM
I have to say, Sears is the only store I truly have faith in when it comes to having knowledgeable employees for appliances. We have only had the best of service, and their employees always seem to know what they are talking about, and are EXPERIENCED. We always use Sears too if we ever run into any issues with our appliances. I really hope Sears doesn't close, or if it changes I hope that at least their appliance section lives on in some form. I've also found the paint department employees really helpful too.
Re: Sears
Posted by:
A&E guy
()
Date: December 14, 2014 07:30AM
Sears guy Wrote:
-------------------------------------------------------
> A&E Factory Service Sucks Wrote:
> --------------------------------------------------
> -----
> > I would not let an A&E service worker near any
> of
> > my appliances again. If you choose to get an
> > extended warranty, confirm that they are not
> the
> > company that will service the appliance. I
> have
> > had a mom and pop shop fix their shoddy work.
> >
> > Google how many complaints they have. See how
> > long it takes form them to resolve an issue.
> They
> > will say that they stopped by your home, and
> never
> > even tried. They will waste your time...
>
>
> Sounds like your personal experience was not good.
> The fact remains however that Sears/A&E has a 94%
> customer satisfaction record. When you run over a
> thousand service calls a day you will always have
> a small percentage of unhappy clients for one
> reason or another. If they have a 94% satisfaction
> rate then that will mean that there are 60 clients
> a day that are not happy. That makes for plenty of
> bad reviews but does not take away from the FACT
> that Sears/A&E has he highest rate of customer
> satisfaction of any in home service company in the
> history of this country.
> Sure you can find some little companies who run
> less than a hundred calls a week so they have very
> few complaints but most of them have a much lower
> overall percentage of customer satisfaction than
> Sears/A&E.
Hey Sears guy! Do your math a little better. Sears AE averages over 3000 service calls a day. Yes we are the best service company in the history of the world!
From the sears service page,
Service - it's one way that we distinguish ourselves from other retailers. With over 8,600 service technicians making more than 11 million service calls annually, this business delivers a broad range of retail-related residential and commercial services in all 50 states and Puerto Rico under the Sears Parts & Repair Services and A&E Factory Service brand names. Commercial and residential customers can obtain parts and repair services for all major brands of products such as home appliances, lawn and garden equipment, home electronics, floor-care products, and heating and cooling systems. Smaller items for repair can be brought into Sears Parts & Repair Centers located throughout the United States or to any Sears Full-line Store. Customers can also purchase service contracts, product protection agreements, product installation services and Kenmore residential heating and cooling systems.
-------------------------------------------------------
> A&E Factory Service Sucks Wrote:
> --------------------------------------------------
> -----
> > I would not let an A&E service worker near any
> of
> > my appliances again. If you choose to get an
> > extended warranty, confirm that they are not
> the
> > company that will service the appliance. I
> have
> > had a mom and pop shop fix their shoddy work.
> >
> > Google how many complaints they have. See how
> > long it takes form them to resolve an issue.
> They
> > will say that they stopped by your home, and
> never
> > even tried. They will waste your time...
>
>
> Sounds like your personal experience was not good.
> The fact remains however that Sears/A&E has a 94%
> customer satisfaction record. When you run over a
> thousand service calls a day you will always have
> a small percentage of unhappy clients for one
> reason or another. If they have a 94% satisfaction
> rate then that will mean that there are 60 clients
> a day that are not happy. That makes for plenty of
> bad reviews but does not take away from the FACT
> that Sears/A&E has he highest rate of customer
> satisfaction of any in home service company in the
> history of this country.
> Sure you can find some little companies who run
> less than a hundred calls a week so they have very
> few complaints but most of them have a much lower
> overall percentage of customer satisfaction than
> Sears/A&E.
Hey Sears guy! Do your math a little better. Sears AE averages over 3000 service calls a day. Yes we are the best service company in the history of the world!
From the sears service page,
Service - it's one way that we distinguish ourselves from other retailers. With over 8,600 service technicians making more than 11 million service calls annually, this business delivers a broad range of retail-related residential and commercial services in all 50 states and Puerto Rico under the Sears Parts & Repair Services and A&E Factory Service brand names. Commercial and residential customers can obtain parts and repair services for all major brands of products such as home appliances, lawn and garden equipment, home electronics, floor-care products, and heating and cooling systems. Smaller items for repair can be brought into Sears Parts & Repair Centers located throughout the United States or to any Sears Full-line Store. Customers can also purchase service contracts, product protection agreements, product installation services and Kenmore residential heating and cooling systems.
Re: Sears
Posted by:
sears service
()
Date: December 14, 2014 09:34AM
I used to buy all my major appliances at sears - us appliances were good a long time ago and since the ones made in the 60's were built to last 30-40 years they only came out of service a decade ago. So when I replaced them I expected the same. Thing is a washinging machines cost 158 bucks in 1960 and today, 50 yrs later, are only 300 bucks. The cost of an auto has gone up by 15x but the cost of an appliance has only gone up 2x. The products made today are just made from cheap stuff.
Appliances are made to be disposable not repaired. Generally you can expect a major mechanical appliance (fridges last a little longer) to last 5 years. They usually break down in under 3 years and are only worth one or two repairs. I learned to repair my own not so much for the money savings (significant) but I found that even after 2-3 visits by the sears repairman they could not fix the appliance - I could fix it in one shot. It took me less of my time (staying home half a day each time waiting for repairmen) and my money to do it myself. When repairing I got to see what they use to build these machines - not good. Plastic or soft metal for high torsion parts.
I had one soft metal ratchet in a machine that would literally wear out at exactly 18 months - I replaced it 3 times. It was a $40 part that required a $25 special tool to replace - about $50 per replacement DIY. Had I had a serviceperson repair it it would have cost $120 for the call plus another $160 ($280 total) for the repair EACH time plus a minimum of 1.5 visits to repair (that would be 6 hours of my time waiting for the repair person). The cost of replacing the machine was about $400
We fill our landfills with crappy 5 year-old appliances and think our 400 dollar washing machines are a value.
Appliances are made to be disposable not repaired. Generally you can expect a major mechanical appliance (fridges last a little longer) to last 5 years. They usually break down in under 3 years and are only worth one or two repairs. I learned to repair my own not so much for the money savings (significant) but I found that even after 2-3 visits by the sears repairman they could not fix the appliance - I could fix it in one shot. It took me less of my time (staying home half a day each time waiting for repairmen) and my money to do it myself. When repairing I got to see what they use to build these machines - not good. Plastic or soft metal for high torsion parts.
I had one soft metal ratchet in a machine that would literally wear out at exactly 18 months - I replaced it 3 times. It was a $40 part that required a $25 special tool to replace - about $50 per replacement DIY. Had I had a serviceperson repair it it would have cost $120 for the call plus another $160 ($280 total) for the repair EACH time plus a minimum of 1.5 visits to repair (that would be 6 hours of my time waiting for the repair person). The cost of replacing the machine was about $400
We fill our landfills with crappy 5 year-old appliances and think our 400 dollar washing machines are a value.
Re: Sears
Posted by:
CH3NO2
()
Date: December 14, 2014 10:20AM
I read a book a few years ago called The Walmart Effect
It had a very interesting chapter about Toro lawn mowers. Toro wanted to sell their mowers in Walmart because Walmart has such a huge footprint in commerce. They went to Walmart and Walmart said your mowers cost too much, you have to make them cheaper. The only way to make them as cheap as Walmart wanted was to make them junk. It turns out Walmart's philosophy on lawn mowers is "design them to last one year and make the consumer buy a new one every year". Bottom line- don't buy a Toro mower at Walmart......it's not what you think it is.
I fear this is exactly where Sears is headed if they want to survive.
It had a very interesting chapter about Toro lawn mowers. Toro wanted to sell their mowers in Walmart because Walmart has such a huge footprint in commerce. They went to Walmart and Walmart said your mowers cost too much, you have to make them cheaper. The only way to make them as cheap as Walmart wanted was to make them junk. It turns out Walmart's philosophy on lawn mowers is "design them to last one year and make the consumer buy a new one every year". Bottom line- don't buy a Toro mower at Walmart......it's not what you think it is.
I fear this is exactly where Sears is headed if they want to survive.
Re: Sears
Posted by:
Vexxxed
()
Date: December 14, 2014 11:02AM
CH3NO2 Wrote:
-------------------------------------------------------
> I read a book a few years ago called The
> Walmart Effect
>
> It had a very interesting chapter about Toro lawn
> mowers. Toro wanted to sell their mowers in
> Walmart because Walmart has such a huge footprint
> in commerce. They went to Walmart and Walmart said
> your mowers cost too much, you have to make them
> cheaper. The only way to make them as cheap as
> Walmart wanted was to make them junk. It turns out
> Walmart's philosophy on lawn mowers is "design
> them to last one year and make the consumer buy a
> new one every year". Bottom line- don't buy a Toro
> mower at Walmart......it's not what you think it
> is.
>
> I fear this is exactly where Sears is headed if
> they want to survive.
Toro wasn't the first to buckle under that pressure. John Deere was backed into the same corner with Home Depot. They came out with a "residential" series of push/walk behind mowers. They're regretted it ever since considering Home Depot dropped that line because of shoddy product concerns. They fell into the same trap with their garden tractors that are sold as riding mowers. Now that they're stuck, it's nothing more than a loss leader for John Deere.
-------------------------------------------------------
> I read a book a few years ago called The
> Walmart Effect
>
> It had a very interesting chapter about Toro lawn
> mowers. Toro wanted to sell their mowers in
> Walmart because Walmart has such a huge footprint
> in commerce. They went to Walmart and Walmart said
> your mowers cost too much, you have to make them
> cheaper. The only way to make them as cheap as
> Walmart wanted was to make them junk. It turns out
> Walmart's philosophy on lawn mowers is "design
> them to last one year and make the consumer buy a
> new one every year". Bottom line- don't buy a Toro
> mower at Walmart......it's not what you think it
> is.
>
> I fear this is exactly where Sears is headed if
> they want to survive.
Toro wasn't the first to buckle under that pressure. John Deere was backed into the same corner with Home Depot. They came out with a "residential" series of push/walk behind mowers. They're regretted it ever since considering Home Depot dropped that line because of shoddy product concerns. They fell into the same trap with their garden tractors that are sold as riding mowers. Now that they're stuck, it's nothing more than a loss leader for John Deere.
Re: Sears
Posted by:
Gunlover
()
Date: December 14, 2014 11:06AM
onlyyesyes Wrote:
-------------------------------------------------------
> the only thing going for sears is their auto dept
> and shoe dept.
No lie about. Sears shoes were and uglier and tougher than combat boots and you hammer nails with them.
Never Run Out of Ammo
Guns Don't Kill People. People Kill People
Them or You
The two most important days in your life are the day your were born and and the day you find out why
-------------------------------------------------------
> the only thing going for sears is their auto dept
> and shoe dept.
No lie about. Sears shoes were and uglier and tougher than combat boots and you hammer nails with them.
Never Run Out of Ammo
Guns Don't Kill People. People Kill People
Them or You
The two most important days in your life are the day your were born and and the day you find out why
Re: Sears
Posted by:
old weird willy
()
Date: December 14, 2014 11:35AM
sears service Wrote:
-------------------------------------------------------
> I used to buy all my major appliances at sears -
> us appliances were good a long time ago and since
> the ones made in the 60's were built to last 30-40
> years they only came out of service a decade ago.
> So when I replaced them I expected the same.
> Thing is a washinging machines cost 158 bucks in
> 1960 and today, 50 yrs later, are only 300 bucks.
> The cost of an auto has gone up by 15x but the
> cost of an appliance has only gone up 2x. The
> products made today are just made from cheap
> stuff.
>
> Appliances are made to be disposable not repaired.
> Generally you can expect a major mechanical
> appliance (fridges last a little longer) to last 5
> years. They usually break down in under 3 years
> and are only worth one or two repairs. I learned
> to repair my own not so much for the money savings
> (significant) but I found that even after 2-3
> visits by the sears repairman they could not fix
> the appliance - I could fix it in one shot. It
> took me less of my time (staying home half a day
> each time waiting for repairmen) and my money to
> do it myself. When repairing I got to see what
> they use to build these machines - not good.
> Plastic or soft metal for high torsion parts.
>
> I had one soft metal ratchet in a machine that
> would literally wear out at exactly 18 months - I
> replaced it 3 times. It was a $40 part that
> required a $25 special tool to replace - about $50
> per replacement DIY. Had I had a serviceperson
> repair it it would have cost $120 for the call
> plus another $160 ($280 total) for the repair EACH
> time plus a minimum of 1.5 visits to repair (that
> would be 6 hours of my time waiting for the repair
> person). The cost of replacing the machine was
> about $400
>
> We fill our landfills with crappy 5 year-old
> appliances and think our 400 dollar washing
> machines are a value.
Wow! I must be either lucky or good. I bought my first house in 1984 and upgraded to a new(used) house twice. I have never had an appliance less than 10 years old die or require service. I have replaced 10+ year old washers and dryers with GE or Hotpoint products and had no problems with them at all. I replace water heaters at 10 years to cut down the risk of a rupture. My wife forced me to replace all the kitchen appliances in our first house because the existing ones were harvest gold in color but still working at 12 years old.
-------------------------------------------------------
> I used to buy all my major appliances at sears -
> us appliances were good a long time ago and since
> the ones made in the 60's were built to last 30-40
> years they only came out of service a decade ago.
> So when I replaced them I expected the same.
> Thing is a washinging machines cost 158 bucks in
> 1960 and today, 50 yrs later, are only 300 bucks.
> The cost of an auto has gone up by 15x but the
> cost of an appliance has only gone up 2x. The
> products made today are just made from cheap
> stuff.
>
> Appliances are made to be disposable not repaired.
> Generally you can expect a major mechanical
> appliance (fridges last a little longer) to last 5
> years. They usually break down in under 3 years
> and are only worth one or two repairs. I learned
> to repair my own not so much for the money savings
> (significant) but I found that even after 2-3
> visits by the sears repairman they could not fix
> the appliance - I could fix it in one shot. It
> took me less of my time (staying home half a day
> each time waiting for repairmen) and my money to
> do it myself. When repairing I got to see what
> they use to build these machines - not good.
> Plastic or soft metal for high torsion parts.
>
> I had one soft metal ratchet in a machine that
> would literally wear out at exactly 18 months - I
> replaced it 3 times. It was a $40 part that
> required a $25 special tool to replace - about $50
> per replacement DIY. Had I had a serviceperson
> repair it it would have cost $120 for the call
> plus another $160 ($280 total) for the repair EACH
> time plus a minimum of 1.5 visits to repair (that
> would be 6 hours of my time waiting for the repair
> person). The cost of replacing the machine was
> about $400
>
> We fill our landfills with crappy 5 year-old
> appliances and think our 400 dollar washing
> machines are a value.
Wow! I must be either lucky or good. I bought my first house in 1984 and upgraded to a new(used) house twice. I have never had an appliance less than 10 years old die or require service. I have replaced 10+ year old washers and dryers with GE or Hotpoint products and had no problems with them at all. I replace water heaters at 10 years to cut down the risk of a rupture. My wife forced me to replace all the kitchen appliances in our first house because the existing ones were harvest gold in color but still working at 12 years old.
Re: Sears
Posted by:
Landlord.
()
Date: December 14, 2014 11:38AM
^ 3 years is BS, I have 6 properties, all with appliances in the 5 - 15 year old range. They work just fine.
Sears has good prices on appliances, better than HD or Lowes.
Sears has good prices on appliances, better than HD or Lowes.
Re: Sears
Posted by:
CvH6J
()
Date: December 14, 2014 01:22PM
oh_yeah_I_did Wrote:
-------------------------------------------------------
> A $548,000,000 loss last quarter.
>
> Instead of planned closing 130 stores, they will
> now close 235 stores.
>
> More low-talent, low-income workers to soon flood
> the market and join the executive action
> beneficiary workforce.
>
> I think 2015 is not going to be a very good year
> for the United States.
unions in the USA used to say "don't buy from sears it's all imports". this is in the 80's when USA factories were threatened or even before
sears had been an import company quite happy to profit off imports at anyone else's expense. they only sold usa goods if there was no cheap import (NOTE: during the 80's that was almost every product period, all quality USA, all products. fucking pepole like nancy pelosi and hillary are who killed that off)
today sears maybe sells maybe more USA than say walmart does and none of the people who were saying buy usa have jobs or are even alive, under obama
-------------------------------------------------------
> A $548,000,000 loss last quarter.
>
> Instead of planned closing 130 stores, they will
> now close 235 stores.
>
> More low-talent, low-income workers to soon flood
> the market and join the executive action
> beneficiary workforce.
>
> I think 2015 is not going to be a very good year
> for the United States.
unions in the USA used to say "don't buy from sears it's all imports". this is in the 80's when USA factories were threatened or even before
sears had been an import company quite happy to profit off imports at anyone else's expense. they only sold usa goods if there was no cheap import (NOTE: during the 80's that was almost every product period, all quality USA, all products. fucking pepole like nancy pelosi and hillary are who killed that off)
today sears maybe sells maybe more USA than say walmart does and none of the people who were saying buy usa have jobs or are even alive, under obama
Re: Sears
Posted by:
Down Down Down
()
Date: December 14, 2014 01:24PM
old weird willy Wrote:
-------------------------------------------------------
>
> I replace water heaters at 10 years to cut
> down the risk of a rupture.
My parents have a Ruud water heater going on 30 years old. I expect it's going to pop any day but so far its seems to be going fine.
-------------------------------------------------------
>
> I replace water heaters at 10 years to cut
> down the risk of a rupture.
My parents have a Ruud water heater going on 30 years old. I expect it's going to pop any day but so far its seems to be going fine.
Re: Sears
Posted by:
hbd3F
()
Date: December 14, 2014 01:25PM
what that means is you have a bunch of fucking foreigners from families that attacked USA
in the usa selling you a false history. the usa was all made in usa in the 1980's and people didn't much like disposable products: crap, worthless
the fact is usa helped the f'ing foreigners and gave them loans and was way ahead, then foreigners then decided instead of war they'd flood the usa borders to such effect we couldn't possibly get them out. political families profited by allowing it.
in the usa selling you a false history. the usa was all made in usa in the 1980's and people didn't much like disposable products: crap, worthless
the fact is usa helped the f'ing foreigners and gave them loans and was way ahead, then foreigners then decided instead of war they'd flood the usa borders to such effect we couldn't possibly get them out. political families profited by allowing it.
Re: Sears
Posted by:
konsumer
()
Date: December 15, 2014 08:15AM
CvH6J Wrote:
-------------------------------------------------------
> oh_yeah_I_did Wrote:
> --------------------------------------------------
> -----
> > A $548,000,000 loss last quarter.
> >
> > Instead of planned closing 130 stores, they
> will
> > now close 235 stores.
> >
> > More low-talent, low-income workers to soon
> flood
> > the market and join the executive action
> > beneficiary workforce.
> >
> > I think 2015 is not going to be a very good
> year
> > for the United States.
>
> unions in the USA used to say "don't buy from
> sears it's all imports". this is in the 80's when
> USA factories were threatened or even before
>
> sears had been an import company quite happy to
> profit off imports at anyone else's expense. they
> only sold usa goods if there was no cheap import
> (NOTE: during the 80's that was almost every
> product period, all quality USA, all products.
> fucking pepole like nancy pelosi and hillary are
> who killed that off)
>
> today sears maybe sells maybe more USA than say
> walmart does and none of the people who were
> saying buy usa have jobs or are even alive, under
> obama
Most things made in the USA are inferior products. I will never buy another American car or truck unless they can produce a decent product consistently. That is not likely to happen anytime soon. I trusted Ford one time and I trusted GM one time and I got fucked both times.
-------------------------------------------------------
> oh_yeah_I_did Wrote:
> --------------------------------------------------
> -----
> > A $548,000,000 loss last quarter.
> >
> > Instead of planned closing 130 stores, they
> will
> > now close 235 stores.
> >
> > More low-talent, low-income workers to soon
> flood
> > the market and join the executive action
> > beneficiary workforce.
> >
> > I think 2015 is not going to be a very good
> year
> > for the United States.
>
> unions in the USA used to say "don't buy from
> sears it's all imports". this is in the 80's when
> USA factories were threatened or even before
>
> sears had been an import company quite happy to
> profit off imports at anyone else's expense. they
> only sold usa goods if there was no cheap import
> (NOTE: during the 80's that was almost every
> product period, all quality USA, all products.
> fucking pepole like nancy pelosi and hillary are
> who killed that off)
>
> today sears maybe sells maybe more USA than say
> walmart does and none of the people who were
> saying buy usa have jobs or are even alive, under
> obama
Most things made in the USA are inferior products. I will never buy another American car or truck unless they can produce a decent product consistently. That is not likely to happen anytime soon. I trusted Ford one time and I trusted GM one time and I got fucked both times.
Re: Sears
Posted by:
singles and couples
()
Date: December 15, 2014 08:43AM
Landlord. Wrote:
-------------------------------------------------------
> ^ 3 years is BS, I have 6 properties, all with
> appliances in the 5 - 15 year old range. They work
> just fine.
>
> Sears has good prices on appliances, better than
> HD or Lowes.
Let me guess you rent to singles and couples without kids. A family using a washer will cause wear such that it will require repair in 3-5 years. The cost of repair is usually half replacement. I would also be willing to bet your tenants are responsible for repairs under a couple hundred bucks so you never even know about them.
-------------------------------------------------------
> ^ 3 years is BS, I have 6 properties, all with
> appliances in the 5 - 15 year old range. They work
> just fine.
>
> Sears has good prices on appliances, better than
> HD or Lowes.
Let me guess you rent to singles and couples without kids. A family using a washer will cause wear such that it will require repair in 3-5 years. The cost of repair is usually half replacement. I would also be willing to bet your tenants are responsible for repairs under a couple hundred bucks so you never even know about them.
Re: Sears
Posted by:
fixitnow.com
()
Date: December 15, 2014 08:49AM
Anyway if you own and appliance and have kids you will wear it out faster than a couple in their 70's and you will need repair sooner than later. This is the site i where I learned to fix all my appliances and saved thousands of dollars http://fixitnow.com/
Re: Sears
Posted by:
landlord.
()
Date: December 15, 2014 01:17PM
singles and couples Wrote:
-------------------------------------------------------
> Landlord. Wrote:
> --------------------------------------------------
> -----
> > ^ 3 years is BS, I have 6 properties, all with
> > appliances in the 5 - 15 year old range. They
> work
> > just fine.
> >
> > Sears has good prices on appliances, better
> than
> > HD or Lowes.
>
> Let me guess you rent to singles and couples
> without kids. A family using a washer will cause
> wear such that it will require repair in 3-5
> years. The cost of repair is usually half
> replacement. I would also be willing to bet your
> tenants are responsible for repairs under a couple
> hundred bucks so you never even know about them.
I do rent out to families, and nope, they call me if a kitchen appliance breaks.
I changed a the inlet valve one of the dishwashers 3 years ago, cost $18, other than that 0 issues.
You must be buying Frigidaire appliances, and calling an in home specialist for quotes if you feel the need to replace appliances every 3 years.
-------------------------------------------------------
> Landlord. Wrote:
> --------------------------------------------------
> -----
> > ^ 3 years is BS, I have 6 properties, all with
> > appliances in the 5 - 15 year old range. They
> work
> > just fine.
> >
> > Sears has good prices on appliances, better
> than
> > HD or Lowes.
>
> Let me guess you rent to singles and couples
> without kids. A family using a washer will cause
> wear such that it will require repair in 3-5
> years. The cost of repair is usually half
> replacement. I would also be willing to bet your
> tenants are responsible for repairs under a couple
> hundred bucks so you never even know about them.
I do rent out to families, and nope, they call me if a kitchen appliance breaks.
I changed a the inlet valve one of the dishwashers 3 years ago, cost $18, other than that 0 issues.
You must be buying Frigidaire appliances, and calling an in home specialist for quotes if you feel the need to replace appliances every 3 years.
Re: Sears
Posted by:
What brand do you purchase
()
Date: December 16, 2014 10:13AM
landlord. Wrote:
-------------------------------------------------------
> singles and couples Wrote:
> --------------------------------------------------
> -----
> > Landlord. Wrote:
> >
> --------------------------------------------------
>
> > -----
> > > ^ 3 years is BS, I have 6 properties, all
> with
> > > appliances in the 5 - 15 year old range. They
> > work
> > > just fine.
> > >
> > > Sears has good prices on appliances, better
> > than
> > > HD or Lowes.
> >
> > Let me guess you rent to singles and couples
> > without kids. A family using a washer will
> cause
> > wear such that it will require repair in 3-5
> > years. The cost of repair is usually half
> > replacement. I would also be willing to bet
> your
> > tenants are responsible for repairs under a
> couple
> > hundred bucks so you never even know about
> them.
>
> I do rent out to families, and nope, they call me
> if a kitchen appliance breaks.
>
> I changed a the inlet valve one of the dishwashers
> 3 years ago, cost $18, other than that 0 issues.
>
> You must be buying Frigidaire appliances, and
> calling an in home specialist for quotes if you
> feel the need to replace appliances every 3 years.
Well either im unlucky or you are lucky. I was buying Whirlpool. The dishwashers were the worst. I went through 2 defective units within the first 6 mo. under warranty. The third did last 7 years but I repaired it annually after year 4 and put up with having to take it apart and clean scum out of the steam vents semi annually every year in service. It was really gross. My Whirlpool dryer was solid. The washer was okay but a soft metal washer ratchet on the drive would go every 2 years and I had to replace a lid switch. That one was running fine after 8 years with those repairs.
What brand do you purchase that you never have to service these machines?
-------------------------------------------------------
> singles and couples Wrote:
> --------------------------------------------------
> -----
> > Landlord. Wrote:
> >
> --------------------------------------------------
>
> > -----
> > > ^ 3 years is BS, I have 6 properties, all
> with
> > > appliances in the 5 - 15 year old range. They
> > work
> > > just fine.
> > >
> > > Sears has good prices on appliances, better
> > than
> > > HD or Lowes.
> >
> > Let me guess you rent to singles and couples
> > without kids. A family using a washer will
> cause
> > wear such that it will require repair in 3-5
> > years. The cost of repair is usually half
> > replacement. I would also be willing to bet
> your
> > tenants are responsible for repairs under a
> couple
> > hundred bucks so you never even know about
> them.
>
> I do rent out to families, and nope, they call me
> if a kitchen appliance breaks.
>
> I changed a the inlet valve one of the dishwashers
> 3 years ago, cost $18, other than that 0 issues.
>
> You must be buying Frigidaire appliances, and
> calling an in home specialist for quotes if you
> feel the need to replace appliances every 3 years.
Well either im unlucky or you are lucky. I was buying Whirlpool. The dishwashers were the worst. I went through 2 defective units within the first 6 mo. under warranty. The third did last 7 years but I repaired it annually after year 4 and put up with having to take it apart and clean scum out of the steam vents semi annually every year in service. It was really gross. My Whirlpool dryer was solid. The washer was okay but a soft metal washer ratchet on the drive would go every 2 years and I had to replace a lid switch. That one was running fine after 8 years with those repairs.
What brand do you purchase that you never have to service these machines?