Anyone have experience with Pools by Young? We contracted with them to have our pool built, mostly because it is a local family business that *had* a good reputation. Said all of the right things about price and time and customer service. In the contracting / interview process, they were by far the best of the several pool builders we looked at. However, we are finding that once we sigend the contract, their communication and planning has been lackluster at best. (Yes, I'm sure this is typical of any contractor, but very frustrating). They don't return calls when they say they will. Just delays, delays, delays with no new plan. They are not under the same ownership as they ahd been in the past, so I'm wondering if the great reviews and references are not a reflection of the current situation. Thanks in advance for anyone who can comment that has had experience with them.

Even if someone else had a good or bad experience with them I'm not sure how that helps you... your experience so far has not been good.

What does your contract say about cancellation? Has any money been paid yet?

All pool companies use the same subs (tile and coping and plaster) Right now those subs are concentrating on commercial pools. Those pools must open by memorial day weekend. Im sure after next week your process will get going again.

Stumbled across this while looking up reviews. I am having the same experience right now. Serious lack of communication. No shows. When they do show, workers work 6 hours max and most of that is sitting down on my patio furniture for a smoke break. Sad thing is, I have two other friends looking into building pools next spring and I will not be recommending them based on my current experience. Keep photos, phone logs and email logs. Document, document, document!!!

Had a pool built by them in 95 and they were top notch. Guess it was the old owners, wasn't aware they changed ownership.

A real man blows up his own pool.

Their pool repair service is no better. Minor repair jobs take weeks to get done. They do not have the staff to match the contracts they enter into, which causes delay and frustration. Believe work is good, but getting them to follow through is difficult. Should have time requirements put into contract. T

@ More Complete. Yes, 1995 would have been with the original owner, Roger Young.
The current owner and staff is tarnishing Roger's reputation by keeping the name and conducting shoddy, possibly unethical business. I have never worked with a contractor before that so blantantly lies. Took the advice to document EVERYTHING. I've now got complete packages to send to BBB, APSP, Building Trades Association, Fairfax County Consumer Protection, and Virginia Board of Contractors.

What are other good options in this area? I had been considering Pool's By Young until I started finding recent reviews, news of ownership changes, etc.

I got a rough quote from NVblu and they are saying for 800 sq ft gunite and plaster with a required minimum of 400sq feet concrete decking will run 65-70k!

Looking like more into the $90-100k range once you add landscaping. Plus each year you will have maintenance plus chemicals act..



A pool can also devalue your home since many families with young kids will not buy a home with a pool.

Happy swimming!

wantapool Wrote:
-------------------------------------------------------
> What are other good options in this area? I had
> been considering Pool's By Young until I started
> finding recent reviews, news of ownership changes,
> etc.
>
> I got a rough quote from NVblu and they are saying
> for 800 sq ft gunite and plaster with a required
> minimum of 400sq feet concrete decking will run
> 65-70k!


Thats astronomical for that size.

PBY started construction around March 1, 2012. Good workmanship and fair price but follow up is horrendous. Bill S is their PM and a part owner and he is a blatant liar. Get a liquidated damages clause added to your contract. I'm getting a 18 x 36 gunited with auto cover and 1100 sg ft of decking for about 80k. NVBlu was more but I wish I went with them as they have more staff to get the job done closer to the scheduled date. Avoid PBY if you want a pool this year.

FYI, pool should be done this month. I hope.

JD:
What delays have you had since gunite? We are supposedly scheduled for gunite this week. Assuming they actually show up on a confirmed, scheduled, date (which would be a minor miracle in itself), I'd be curious as to how long delay was between gunite and plumbing, tile, etc.

Robbie (other owner) kept making all these claims about 35 day turn-around from dig to completion and gunite to completion of decking 10 days. Of course, ours sat for 12 days after dig, with BEAUTIFUL weather, and no work. I can't believe they wasted all of those good work days.

I will not be recommending them to interested friends and neighbors.

Gunite was done in late March, early April. Took almost 7 weeks for coping and tile to get complete. Plumbing of equipment will happen fast after gunite as thats a payment milestone Electric and gas just completed but need inspection. Decks should be done in another 10 days.

They are way understaffed for the 5 pools they say they are building. Bill S can't keep track of his stories so I usually catch him in a lie. I'm hoping I'm swimming by July 4 th.

Hi! I'm close to signing a contract with them but now I'm hesitant. JD, do you have any updates on your pool construction? waiting for gunite: how about you? Updates?
They quoted us about 20k less than NVBlu but I can see why.....
Thanks in advance!

Anyone even thinking of hiring these guys: BEWARE. They came by to collect a check for one stage of work. Showed up to get the check, then didn't return to do the actual work after it was supposedly scheduled and confirmed. When I called them on it, they came up with a story of one of them having a car wreck and so they have some "minor delays" to shuffle stuff around. I wonder how many fake car wrecks they have had over the past year to make up non-weather related excuses. Their story makes no sense either since the person in the wreck doesn't do any of the labor and everything had already been scheduled and confirmed. This is just a long pattern of NO SHOW days without a call and they are running out of lies and excuses.

They also have dirt piles thrown all over my yard which was prohibited by my FFX Co permit. I'm thinking about calling the county out Monday to check it out. Will be a hefty fine.

ChicheG: My gunite was poured (LATE, of course). They pretty much lie all the time. They even lie about scheduling inspections, when in FFX Co it is online - so you can see whether or not it is scheduled. Either that or their secretary Jen McQuiston is too dumb to know. Pathological. Pay extra money for a more honest and reputable company. It will be worth the extra $$$.

I encourage anyone having issues to following the procedures here to initiate financial crimes charges. I am completing my paperwork today along with contacting the other organizations listed.

http://www.fairfaxcounty.gov/police/financialcrimes/constructionfraud.htm

Maybe it will wake them up.

So, like... who are the good pool builders around here? Seems like they all have shit reputations?

We have a few friends who have had pools built. Not one has ever been happy. One couple almost got a divorce over the pool that the husband wanted and the budget went over by 25 grand.

Good luck.

On a side note we have been to some great pool parties over the last few years.

waiting for gunite: thanks for the update! I think I'll wait a few months, save some extra money and go with someone else. They've been pretty good about the estimates and getting back to me (as expected), but it looks like everyone here is not happy with their work ethic. I have neighbors who had their pool built by NVBlu and it looks like they were pretty good. I'll stop by their house this week to talk to them and get their final thoughts on the whole process and share them with you guys.
Thanks!

Still no decks but some progress. maybe swimming after July 4th; about 6 weeks later than Bill S told me we'd be swimming.

I drive by a house close to me that is having a pool built by Town and Country pools. As far as I can tell they're making good progress. Every few days I drive by there's people working.

Who will be using for your fence? Hard to believe I've been quoted $13k for a fence!

Carter Fence is at my house today. . . . beautiful 200 feet 6 ft board on board with one double wide gate, one regular gate, latches up to pool code. . 4K - includes removing and hauling away my old fence. They actually showed up when they said and the workmanship is fantastic. Way more than I could ever say about Pools by Young.

By the way, Pools by Young promised us a schedule to completion today. Is it any shocker we don't have it?? Not only that, but they stopped answering their phone and email today too.

Anyone know of a pool company I can have come in and quickly finish the job that Pools by Young can't seem to do???

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Here are some special features that Huston swimming pool builders Fairfax Va incorporate in their swimming pools: Decks - They hand sculpt their decks to perfection. They are built to match the pool landscape and surrounding area. With that, the builder can include an area where you can sit or fire up the grill. Spa - You can have a spa in addition to the pool. You will be able to enjoy nice water massages that will have you relaxed in no time flat. Waterfalls - Enjoy the breathtaking view of a waterfall. You can have water streaming around you and you'll still be dry.


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Ignore these guys as well. I got the same feedback about them as PBY. Wish I got the feedback about PBY before I contracted with them.

Recommend MC Fence. Very professional, vey reasonable price. Good workmanship.

T&C makes a great pool but are 40 to 50% higher than most. Burton is the owner and he's pretty arrogant and doesn't always listen to what the customer wants.

I had to deal with Pools by Young recently. They are extremely unprofessional and unreliable. They were the most dishonest people I have the displeasure of working with. They overbilled, lied about their service, and afterwards were unavailable to correct their mistakes. I would stay far away from them. Neither Rob nor Bill were man enough to call me back to talk about the issues and had to use their secretaries as mediaries.

WOW!! Reading these reviews I am absolutely stunned! We recently just had our 20x40 rectangle pool built by Pools by Young this year. We never once have experienced anything stated above. They delivered our pool on time, which made our kids extremely happy.

Oh my. In addition to experiences already put on here, two blatant lying experiences alone this week. They, especially Jen McQuiston, lie so much they can't even make it seem plausible. Also had a lie about inspection. Said on Thursday it was scheduled for this Monday, but nowhere to be found on FFX Co FIDO system. Then Monday morning rolls along, and I called and Jen said it had been cancelled because of the storm (which happened overnight, weather was clear) and it would be Tuesday. Truth: inspection had never been scheduled and wasn't even asked for until aroun 10am Monday to be scheduled for Tuesday. The County verified as much and laughed loudly about the notion it had been cancelled for some rain the night before. I mean - are they so dumb they don't realize all of this is easily verifiable, or they are so pathological they don't even know the truth over a lie??? Then, grading of yard was to happen Tuesday - no show. Wednesday - no show. Today - promised work to start at 9. No show, 10am - no show. Have people in my house specifically to babysit pool project because Pools by Young can't be trusted. So, I ask them at 10:15 if they really plan on doing any work. Not knowing I have folks at home, they claim their workers have been on site doing work. After which, I informed them not so, because we are HOME and can very clearly see our yard. They did finally show up after being busted. Seriously, they only have about 2-3 real days of work left. Somehow though, working more than 2 hours a week is a hardship for them. I'll be so glad when I can get them out of my life!

...and then....

When they finally finish your pool, they fail to show up to brush the walls and balance chemicals as promised. .and 10 days after pool completion, still no diving board, cleaning equipment or cover. . . even though it is all paid for. . . . Beyond Pathetic.

The lies and excuses are behind the pale. Pool was finished before July 4th and there were maybe 10 things left to be done. It's now mid August and I still don't have my salt system or auto cover to name a few. they've collected just about all their money so there's no motivation to move quickly.

Anyone looking to us PBY, run away as fast as you can. THe lies start with Robbie and end with Bill and Jen. THey are the worse excuse for a contractor in NoVA. Go with NVBlu. I wish I did.

I would be interested to know if anyone has their bond company's information or a copy of their Certificate of Insurance.
I too had a pool installed by them about 11 years ago, and their performance has continued to decline steadily over the last few years.. to the point where we contracted with them to do tile repairs, signed an agreement, provided them a 50% deposit, with an understanding they would begin the work within two weeks, take 3-4 weeks to complete. They drained the pool, removed the tiles, and it has been sitting now in that same condition for months.., and the season is now closing and we and our family had not been able to use the pool at all, all year.

Also, if anyone has started legal actions, I certainly would like to have referrals for good attorneys in this type of matter.

Thanks to anyone who can provide the information I am seeking.

I too am looking for a recommendation on a pool company to come in and finish the repairs to my pool. I am in the Marshall area. Thanks.

I took legal action.

If you owe Pools By Young any money contact me first. I would certainly appreciate it.

Whatever any of you do, do not hire a decorative patio company called "Salzano Custom Concrete". See my post about them and the pictures of the work they did for us. The title of the post is "do NOT hire Salzano Custom Concrete".

Our pool was already built when we purchased our house and we continue to use the same pool company for the closing of our pool each season. They are "lewis Pools". Have you looked into them? The other one we use for any repairs that need to be done us "Sylvan Pools".

Can you recommend the lawyer you used to bring legal action against PBY? I'm still waiting on them to finish my project.

what is the advantage of having a concrete pool or one of those already premade/fitted pools. which one is cheaper, im looking to upgrade the above ground.

I too am a disgruntled customer. This company constantly over promises and under delivers. Their customer service is nothing short of a joke. I am not going into the many issues I have had dealing with Pools by Young, however, I will say, that anyone that is interested in working with them should be aware. I just logged onto the website below, and they have MANY civil suits against them, in Fauquier and Loudoun County. Do your research, and ask for references, I wish I had!!!

http://www.courts.state.va.us/caseinfo/

I apologize it is Fauquier and Fairfax Counties

JD,

If you owe them money or will, it will benefit you significantly to contact me. HWmulford@aol.com

I am curious about why you want people to contact you? Is it because you won a settlement but have not been able to collect anything?

You should check out M&M Landscaping, they have done a half dozen jobs on our street, 2 of which were pools and the work was stunning! Start to finish, we were surprised how quickly the job was completed. Also, I saw a job that was in progress by Surrounds landscaping that looked unbelievable, though it had to of been in the half million dollar range.

Just found out they lost all their employees due to lack of pay. Apparently they both think they can build pools without any employees. Beware of this company (pools by young). They will steal your money, and leave you with a hole in the ground. Cant even pay their employees .

Unbelieveable @ broke employee. How are they even staying afloat? Wonder if they even paid their taxes, rent, utilities. Hell, if they can't pay their employees, how are they paying anything else.

Did they ever finish your pool???

Our pool was built by them. yes, they finished it. Was the communication bad? Yes, but it was all good in the end. They didn't walk away or do anything weird. Just make your voice heard

I have heard lots of horror stories about Pools by Young and we avoided them when we built our pool, we had one disreputable company, then another one that was fairly horrible, the pool business is just one big scam

Houy, atleast your pool is done, the turn around for these guys is about 12-16 months if your lucky enough. Not all pool companies are a joke. It's not the economy, nor the customers fault. These guys try to get rich on everypool, (pby) by cutting corners and screwing their employees. If anyone is having a pool built by them and would like it done by the 1.5 year mark I would definitely hire a lawyer. Business 101 , must put money BACK into company to thrive.

Just entered judgement for work not completed i completely agree with the thought of all, there are no returned phone calls as of today Bills email no longer exsists I feel for those who enter into contract with these theives you will be swindled

Try Baldwin Pools. Mary Baldwin built my pool on time and within budget in 2009 and I still have her open and close it every year. It still looks good and she's there whenever I have a question.

The first couple of years are fun but after that they are nothing but a money pit. Plus try selling your home. When you own a pool 50% of families with small children will not even look at a home with a pool.

Good luck!

As a high school kid I worked for PBY, as a summer job to make a few bucks. Roger Young was a convicted or almost convicted drug runner. His wife was a mess. They have this Robbie guy who is component at fixing pools, but nowhere near qualified to do anything else. Is he part owner now or something? God help you all. They were never staffed enough to handle the business and lied to every person where I witnessed an agreement. They would over charge and find ways to scam a buck out of customers on new construction, renovations or service. At least back then, some of the employees owed Roger Young money and could never pay it back, so he had them basically as indentured servants. The theory was rob Peter to pay Paul. Always taking the few employees they had and sending them to one job for a little while, so the home owner would see people working, but then nothing for a while. Juggling law suites, but be ready to get nothing if you win. AVOID AVOID AVOID AVOID .

Wow, you had to work there, you just took every word out of my mouth!! That Robbie guy is part owner what a joke. Everything you said is true there is no lies in your post. I really feel sorry for everyone who has given this clown money. Sorry for the loss, they are worth nothing.

I also had an awful experience with them. They did a renovation for me and it was awful. They lied and I could never get anyone to call me - had to go through Jen. My neighbor said she saw two of their guys sitting in their truck in my driveway for several hours doing nothing. The result was sub-par and I almost took them to small claims court. They came back and fixed some stuff, but overall, it was a very poor job and I'm sorry I used them. I checked references and did an internet search but found nothing to warn me - guess it was right after the father retired and the son took over so not enough people had gotten duped by them. RUN from them. They are crooks.

All of these postings sound exactly what we have gone through in the past year. Our pool is in but they still owe us an automatic cover.

Does anyone know what subcontractor PBY uses for automatic covers? I'd like to contact them directly and see if they were ever given our job and if not, then maybe I can just deal with them directly. I doubt a lawsuit will accomplish much if everyone else is already chasing them and I'd just like to get them out if my life now.

They burn through so many subs. Its hard to tell which poor SAP they suckered in at this time. All I know is that they treat their subs worse than their employees. Which is hard to believe. That is how they Make thier profit. Try to take them to court and you will win a judgement.t. They have no money. They are smart enougnot to put money back into company. That way looks like they the company is worthless. Limited liability company. Which means bend over and take it, for free or even at your cost.

Thanks for the sad, but probably true advice. The tragic thing is that last Fall Bill started telling me about how their employee Jen was caught stealing money from the company and that it was a lot of money, so I actually felt sorry for them. Silly me, it was probably all a lie and they are out there slandering her just to take advantage of clients. How low can you go?

Jen actually was convicted of fraud - you can google the court case. PBY has turned their act around with my pool. Took a legal threat but they have held up their end of the deal and we have been swimming for a couple of weeks this year.

Nice try - but I call B.S.

You can't be swimming for a couple of weeks in this weather!

PBY trying to put another one over on people = shame on Pools by Young...

Don't blame you for being a skeptic but my pool got opened end of April and we have the pool heated for the weekends.

Contact Solar Pool Covers in MD. They will install your cover

Just make sure you ask for water. Word has it hat Reston uses rusty nails.

All pool guys are the same.

Beware of their pool service, they lost their employees that actually had exp. with pools . Couldnt pay their employees , had to get some new rides. What a joke. Hope those crooks enjoy them!! Sorry for those still under contract.

I had an "experience" with them.

It was "ok" I suppose.





Edited 1 time(s). Last edit at 12/09/2015 08:35AM by WingNut.
Attachments:

We are currently under construction with PBY. Frustrated beyond belief as we broke ground in March and were supposed to be complete in April. Does anyone have a name for plaster sub they use? Need to verify that we are on the schedule for plaster if I am able.....

I believe these were the folks who did the subcontract work last year:
Oliver and Turner, Inc.
10056 Oliver Farm Rd
Warrenton, VA 20186
ph: 540-439-9368
fax: 540-439-9368
alt: 540-937-4346

They have switched all numbers, one or two new employees, as well as the owners running the show. they will be lucky to make it all summer. they are liars, theirs and crooks. Use anyone but them to install your pool.

A few of the employees have recently had bounced checks. They will send one guy to do 4 openings in a day which is nearly impossible just because of lack of daylight. They work their employees overtime, but do not pay them for it. When the paychecks bounce, they expect you to continue working or they threaten to fire you. Robbie is almost always glazed over from pain killers (from his wreck a little while ago) and Bill blatantly lies. Avoid this company at all costs. They lie, do subpar work, and don't think anything is wrong with it.

BEWARE! I much echo all the others. We used Pools by Young (no creativity, we had to design everything ourselves) and they built a good pool but WAY WAY beyond deadline. They would constantly tell us they were going to do this or that and not show up. Instead of being honest with us they were building too many pools at once and making everybody wait and getting everybody mad because we were all delayed and they just weren't up front. If they would just tell the truth we could deal with it but they just keep saying oh we'll be there and then never come. In the end the pool looked good, we are satisfied with it. But then began the service saga. They rarely come when they say they're going to come. They don't call to explain. There's alway an excuse of some kind. If you call and ask where they are, they say oh, we'll be there in an hour and then they never show up at all. They occasionally have good cleaners in the field but they never seem to last and apparently have too many pools because they don't come when regularly scheduled and can't come when something breaks or there's an emergency. Seems like something always goes wrong on a holiday weekend when we need the pool most and they close their office and have a recording on so the weekend is lost. That happens several weekends every short swimming season the past couple of years we've used them. We would love to find another company but they are very hard to find and few and far between, it seems! We have three kids wanting to swim and the pool was supposed to be the thing they could do with their other friends all summer but it seems like the pool is in unswimmable condition more often than it's swimmable. We end up cleaning it ourselves because nobody showed up. If anyone knows of a good company for reliable service, please clue us in. SOmeone should start a good reliable pool service, if they would just show up on time when scheduled they'd make a mint!

BEWARE! I much echo all the others. We used Pools by Young (no creativity, we had to design everything ourselves) and they built a good pool but WAY WAY beyond deadline. They would constantly tell us they were going to do this or that and not show up. Instead of being honest with us they were building too many pools at once and making everybody wait and getting everybody mad because we were all delayed and they just weren't up front. If they would just tell the truth we could deal with it but they just keep saying oh we'll be there and then never come. In the end the pool looked good, we are satisfied with it. But then began the service saga. They rarely come when they say they're going to come. They don't call to explain. There's alway an excuse of some kind. If you call and ask where they are, they say oh, we'll be there in an hour and then they never show up at all. They occasionally have good cleaners in the field but they never seem to last and apparently have too many pools because they don't come when regularly scheduled and can't come when something breaks or there's an emergency. Seems like something always goes wrong on a holiday weekend when we need the pool most and they close their office and have a recording on so the weekend is lost. That happens several weekends every short swimming season the past couple of years we've used them. We would love to find another company but they are very hard to find and few and far between, it seems! We have three kids wanting to swim and the pool was supposed to be the thing they could do with their other friends all summer but it seems like the pool is in unswimmable condition more often than it's swimmable. We end up cleaning it ourselves because nobody showed up. If anyone knows of a good company for reliable service, please clue us in. SOmeone should start a good reliable pool service, if they would just show up on time when scheduled they'd make a mint!

My fiance knows Roger Young, the original owner, but didn't trust the new management.

We used Town & Country Pools and had an excellent experience. I heard many horror stories about pool companies, so I wasn't expecting a smooth experience. Honestly, we had no problems. They were prompt, on schedule, on budget and they did a fantastic job. We are having trouble with the PebbleTec people honoring the warranty, however. That's not T&C's issue. They did a 900 sf, free form pool and spa for me. I highly recommend them.

I have nothing to add about Pools by Young, but I figured I'd post this because it's related to pools....


check out troublefreepool.com if you're tired of spending hundred of dollars at the pool store and never getting your pool sparkling....


great forum with people only interested in getting you knowledgeable about how to maintain your pool without dumping unnecessary chemicals in that drain your wallet...

Years ago Roger Young ran a tight ship with some of the best pool designs and workmen around. He sadly sold the company to a pair of clowns who are terrible at all aspects of business, inability to pay their subs is an area I have too much experience in so from someone in the biz ....I believe there are better options out there. Both guys are very nice ..maybe Walmart needs some more greeters.

Beware beware beware!! Stay away from these guys. They have burned all bridges and getting ready to tank!! They can only borrow so much. They owe so many different subs money that they stopped going into the office due to the amount of people hunting them down including sheriffs department. Can't believe these crooks have lasted this long. For those under contract, don't let them play the blame game.... They are both equally incapable of doing anything right


SUBS STAY AWAY!!!!!

We had contracted with PBY and after numerous messages and no return calls, hired an attorney to get our deposit back.
Did extensive research and a referral from our neighbor that was having a pool built by Perfect Pools in Sterling VA. This company did everything they said they would. Amazing design with a 3D video design as well.
My neighbors pool and our pool, spa, and waterfall turned out to be an oasis in our backyard. If anyone is looking for a reputable company with outstanding customer service try them at 703-444-2982.
I will give them plenty of referrals. Not sure what happened with PBY but we finally got our deposit back after feeling like we got scammed.

Just drove by their office and they have been locked out for not paying rent!!!!

Their BBB membership was revoked and their status went from A to F in the past year.

Hi all! This is Gary, one of the owners from Perfect Pools.
We have been contacted recently by quite a few of Pools by Young's clients to take over their swimming pool services.
We currently have a showroom in Sterling VA and we are considering leasing the space in Aldie that was previously occupied by Pools by Young.
If you need anything Pool related please contact our office at 703-444-2982.

Thanks,
Perfect Pools

I suggest hiring someone with professional crews. We hired Lewis Aquatech. They did a great job!!! What a difference!!! Ck out their web site www.lewis-Aquatech.com

Great experience

the pool will show up on google maps

we'll be taxing you soon for not reporting it

----------------
"tax them when they enjoy it, not when it is earning"

make sure the backhoe hits a water line. it will fill itself and you won't get charged !!

------------------------------
texas factory that never EVER put a hole in a fossil fuel line for free fuel

GmhB

Its a shame that PBY has given every pool company a bad name.

We have used NV Pools since our pool was built by PBY. They have always called ahead,shown up on time and have done excellent work.

They are a tad pricy but the work has always been top notch.

We contracted Perfect Pools to take over our weekly service in June after Pools by Young failed to answer our calls. Perfect Pools has since provided us with pool service that we didn't realize what we should have been getting. Call Adam or Gary at Perfect Pools and they will provide professional, reliable, and excellent service like no other pool company has provided. My neighbor actually just had his pool renovated by Perfect Pools and it turned out amazing. He too changed over to Perfect Pools for service. The crew over there are good, stand up people!

Try Perfect Pools in Sterling va

In 1987 Roger Young built my Pool in a challenging hillside location. Was in the ground and operating in three weeks. Has worked fine for 28 years. Sorry to hear that the new ownership has tarnished the reputation of this fine man.

ALLOT OF BULLSHIT

make sure they fix the pool if it breaks (it might, VA soil is tricky)

but they wont they'll be out of business - so make sure the work is insured in the even they skipped town or are out of business

then there is no question and no bullshitting who might not rip you off

get it made in the USA

um, the rain broke by pool but the county now is charing me double - for pool tax and for improper pool run-off and pool maintenance

^^ exactly what a pool owner doesn't need to think about

sell tax breaks on the pools, some pool fool will fall for it!

the county lies all the time no doubt they'd be willing to lie for you, for a price. bait and switch pool tax.

Maryland Pools is the by far the most superior pool builder in the region!

Contact Pool Pros, Inc. for all maintenance, chemicals, cleanings and construction.

Pool Pros has worked with Maryland Pools for two decades now and offers the best pricing and support in the area!

Ummm Pool Pros,

Maryland Pools shut their doors!

Maryland Pools built our pool 12 years ago.

Sad to hear what happened.

We also use Perfect Pools who is outstanding.

Pool Pros, just curious, what is your best price for all-inclusive weekly

service?

I wont change companies, but since you have the best prices you might want to

display that for people looking to get cheap service.

I know nothing about area pool contractors but I just want to say that we love the pool that we have and we are in our pool every day. Kids play, husband and I hang out and I use it for exercise, too.

Love, LOVE our pool. Hope you get your pool soon!

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Huston pools = terrible customer service. Customers are treated like second class citizens. Owner runs the company with his ex wife. Their poor communication and personal issues consistently negatively impact their work. Owner comes on with a great sales pitch and pledges his personal service and on site management to get your business. trust me; it all goes downhill once you sign the contract. Please do yourself a favor and pass on Huston Pools.

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