Bank Games Watcher Wrote:
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> It is strange, if indeed BOA's are popping up
> everywhere, for at the same time every time I go
> into one of their branches there are fewer and
> fewer tellers there and rarely is there a line.
> It is even stranger yet that when I go in to do a
> cash withdrawal for pocket money once a month, I
> am constantly badgered for not using the ATMs
> instead of my current habit of coming inside to
> withdraw the cash at the counter.
> Because I have access to some of the the banking
> industry security journals and publications, I am
> privy to much of the real info not published in
> the controlled media about how easily the hackers
> and scammers have been able to hijack innocent
> people's bank accounts via outside ATMs left in
> open and non-protected venues, and via their
> various nefarious practices of using electronic
> scanners that can read the info off your credit
> cards when they walk past you; they even can
> install fake readers on the ATMs that look just
> like the real scanners underneath the installed
> fakes; There is a whole host of other stuff
> crooks and scammers designed to separate hapless
> unknowing users from their account balances. So, I
> refuse to use them (outside ATMs or any with
> people piled up watching the first one in line).
> The banking staff have tried their darndest to
> take me to task for this apparently now forbidden
> behavior of using a teller (too much like saving
> the jobs of the one or two tellers left in each
> branch now by my wanting to withdraw living funds
> once a month)?
> This happened once in the Leesburg branch several
> years ago. It was late on a Saturday morning,
> their most busy time. The line snaked around the
> parking lot for the ATM. I opted for the inside
> counter, and there were also 4 lines backed up
> inside waiting for the tellers. A very aggressive
> little Hispanic female teller employee, bristling
> with self-importance and indignation, proceeded to
> try and bully me into going outside to use the ATM
> if all I wanted was cash. I told her no, I would
> stay here and use a teller. She insisted, so I
> told her I do not use AT Ms because I consider
> them a security risk, and in this case today,
> OBVIOUSLY MUCH SLOWER, as I pointed to the long
> line of angry people waiting for the same guy at
> the ATM that was there when I originally arrived,
> apparently trying to figure out what he was doing
> wrong that was holding up the line. I noted that
> the line outside was 4 times longer than any of
> the ones inside and that it had not moved the
> whole time since I had been in line inside moving
> to her station.
> Finally she reluctantly handed me my money.
> A seed was planted in my mind that day--if this
> continued to happen, I would soon be searching for
> another bank. A similar incident happened
> recently again at a Reston branch, and I was able
> to terminate the argument, which continued with
> the official following me out the door until I
> left the bank, insisting that it would be more
> convenient for me to use another branch with an
> ATM closer to home than to have to come to Reston
> to cash a check, since I don't live in Reston. I
> told her two things--I was here to shop at Trader
> Joes next door, so any "convenience for me" in
> this case was at THIS branch--and second, if I
> have to put up with this nonsense about not using
> the tellers (to do what they are being paid to
> do), then I will SOON JUST HAVE TO FIND ANOTHER
> BANK where the tellers are still happy to do what
> they were hired to do in the first place!
> Then, when she insisted that the BOA would put
> back all funds if they were indeed stolen out of
> an account, I asked her if they would also pay the
> $1,000,000 + that it takes to get back your
> identity once it gets stolen, and you lose your
> job due to credit issues as a result, etc. etc..
> (There was no answer offered at all for that
> question)! Guess they never thought that far out
> of their box!
Bank Games Watcher =
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