Fairfax County General :
Fairfax Underground
Welcome to Fairfax Underground, a project site designed to improve communication among residents of Fairfax County, VA. Feel free to post anything Northern Virginia residents would find interesting.
Welcome to Fairfax Underground, a project site designed to improve communication among residents of Fairfax County, VA. Feel free to post anything Northern Virginia residents would find interesting.
Marriott refunds-lack of
Posted by:
^^^^^^^^^
()
Date: May 29, 2020 01:58PM
Anybody else having problems with very slow refunds from Marriott cancellations? They say it can take up to 90 DAYS. They are swamped and can't keep up. So they get to keep your money for 90 days? I am waiting on $800. How can this even be legal?
Re: Marriott refunds-lack of
Posted by:
“It’s the Marriott Way“
()
Date: May 29, 2020 05:38PM
Marriott has a well established way of finance. They demand payment immediately but delay for a minimum 45 days to pay bills. Many companies wouldn’t do business with Marriott due to having to fight for payment on services rendered or purchases.
Good luck at getting your reimbursement. They will try to have you take other considerations, first.
Good luck at getting your reimbursement. They will try to have you take other considerations, first.
Re: Marriott refunds-lack of
Posted by:
Teacher vet
()
Date: May 29, 2020 09:08PM
First we had no say whatsoever in the distance learning - we told them they didn’t listen.
Second those people are getting raises in the fall - only teachers were cut. IA’s are getting a large raise as are bus drivers.
Read the budget update.
Great language by the way - must be an FCPS grad....
Second those people are getting raises in the fall - only teachers were cut. IA’s are getting a large raise as are bus drivers.
Read the budget update.
Great language by the way - must be an FCPS grad....
Re: Marriott refunds-lack of
Posted by:
DCA —> BOS
()
Date: May 29, 2020 11:05PM
Had to cancel a trip to Boston. Was going to stay at a Marriott. Even though it was a non-refundable reservation, a call to the property took care of things and I had a refund back to my card in 5 days.
It’s good to be white.
It’s good to be white.
Re: Marriott refunds-lack of
Posted by:
^^^^^^^^^^
()
Date: May 30, 2020 07:15AM
DCA —> BOS Wrote:
-------------------------------------------------------
> Had to cancel a trip to Boston. Was going to stay
> at a Marriott. Even though it was a non-refundable
> reservation, a call to the property took care of
> things and I had a refund back to my card in 5
> days.
>
> It’s good to be white.
I am white, and I called the hotels directly. No luck. They are robbing Peter to pay Paul right now. Reached out to corporate but they are the ones setting the 90 day policy. Also filed a complaint with the Federal Trade Commission. Will also reach out to OAG consumer complaint office.
-------------------------------------------------------
> Had to cancel a trip to Boston. Was going to stay
> at a Marriott. Even though it was a non-refundable
> reservation, a call to the property took care of
> things and I had a refund back to my card in 5
> days.
>
> It’s good to be white.
I am white, and I called the hotels directly. No luck. They are robbing Peter to pay Paul right now. Reached out to corporate but they are the ones setting the 90 day policy. Also filed a complaint with the Federal Trade Commission. Will also reach out to OAG consumer complaint office.
Re: Marriott refunds-lack of
Posted by:
DCA —> BOS
()
Date: May 30, 2020 11:21AM
^^^^^^^^^^ Wrote:
-------------------------------------------------------
> DCA —> BOS Wrote:
> --------------------------------------------------
> -----
> > Had to cancel a trip to Boston. Was going to
> stay
> > at a Marriott. Even though it was a
> non-refundable
> > reservation, a call to the property took care
> of
> > things and I had a refund back to my card in 5
> > days.
> >
> > It’s good to be white.
>
> I am white, and I called the hotels directly. No
> luck. They are robbing Peter to pay Paul right
> now. Reached out to corporate but they are the
> ones setting the 90 day policy. Also filed a
> complaint with the Federal Trade Commission. Will
> also reach out to OAG consumer complaint office.
I travel a lot and am a member of their Bonvoy program. It’s good to be Gold also.
-------------------------------------------------------
> DCA —> BOS Wrote:
> --------------------------------------------------
> -----
> > Had to cancel a trip to Boston. Was going to
> stay
> > at a Marriott. Even though it was a
> non-refundable
> > reservation, a call to the property took care
> of
> > things and I had a refund back to my card in 5
> > days.
> >
> > It’s good to be white.
>
> I am white, and I called the hotels directly. No
> luck. They are robbing Peter to pay Paul right
> now. Reached out to corporate but they are the
> ones setting the 90 day policy. Also filed a
> complaint with the Federal Trade Commission. Will
> also reach out to OAG consumer complaint office.
I travel a lot and am a member of their Bonvoy program. It’s good to be Gold also.
Re: Marriott refunds-lack of
Posted by:
gated driveway
()
Date: May 30, 2020 12:20PM
^^^^^^^^^ Wrote:
-------------------------------------------------------
> Anybody else having problems with very slow
> refunds from Marriott cancellations? They say it
> can take up to 90 DAYS. They are swamped and can't
> keep up. So they get to keep your money for 90
> days? I am waiting on $800. How can this even be
> legal?
Life lesson, always travel with your American Express card. If you charge anything on it and you are dissatisfied for any reason one call to American Express and the issue is resolved in a couple hours. Works every time.
-------------------------------------------------------
> Anybody else having problems with very slow
> refunds from Marriott cancellations? They say it
> can take up to 90 DAYS. They are swamped and can't
> keep up. So they get to keep your money for 90
> days? I am waiting on $800. How can this even be
> legal?
Life lesson, always travel with your American Express card. If you charge anything on it and you are dissatisfied for any reason one call to American Express and the issue is resolved in a couple hours. Works every time.
Re: Marriott refunds-lack of
Posted by:
^^^^^^^^^
()
Date: May 30, 2020 08:11PM
DCA —> BOS Wrote:
-------------------------------------------------------
> ^^^^^^^^^^ Wrote:
> --------------------------------------------------
> -----
> > DCA —> BOS Wrote:
> >
> --------------------------------------------------
>
> > -----
> > > Had to cancel a trip to Boston. Was going to
> > stay
> > > at a Marriott. Even though it was a
> > non-refundable
> > > reservation, a call to the property took care
> > of
> > > things and I had a refund back to my card in
> 5
> > > days.
> > >
> > > It’s good to be white.
> >
> > I am white, and I called the hotels directly.
> No
> > luck. They are robbing Peter to pay Paul right
> > now. Reached out to corporate but they are the
> > ones setting the 90 day policy. Also filed a
> > complaint with the Federal Trade Commission.
> Will
> > also reach out to OAG consumer complaint
> office.
>
> I travel a lot and am a member of their Bonvoy
> program. It’s good to be Gold also.
I am also Gold. Just heard back from Customer Service and they are going to call the properties and push. I told them this was crap.
-------------------------------------------------------
> ^^^^^^^^^^ Wrote:
> --------------------------------------------------
> -----
> > DCA —> BOS Wrote:
> >
> --------------------------------------------------
>
> > -----
> > > Had to cancel a trip to Boston. Was going to
> > stay
> > > at a Marriott. Even though it was a
> > non-refundable
> > > reservation, a call to the property took care
> > of
> > > things and I had a refund back to my card in
> 5
> > > days.
> > >
> > > It’s good to be white.
> >
> > I am white, and I called the hotels directly.
> No
> > luck. They are robbing Peter to pay Paul right
> > now. Reached out to corporate but they are the
> > ones setting the 90 day policy. Also filed a
> > complaint with the Federal Trade Commission.
> Will
> > also reach out to OAG consumer complaint
> office.
>
> I travel a lot and am a member of their Bonvoy
> program. It’s good to be Gold also.
I am also Gold. Just heard back from Customer Service and they are going to call the properties and push. I told them this was crap.
Re: Marriott refunds-lack of
Posted by:
^^^^^^^^^
()
Date: May 31, 2020 06:46AM
And now another rep intercepted the offer to help and said wait three months.....