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Washington Nationals Small Print
Posted by:
Buyers Remorse
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Date: October 13, 2018 09:14AM
1. General
The 2018 Access and Red Carpet Rewards Program ("Program") is offered at the discretion of the Washington Nationals Baseball Club (the "Washington Nationals" or "Nationals"). Participation in the Program is subject to these 2018 Access and Red Carpet Rewards Program terms and conditions, rules, regulations, policies and procedures ("Terms and Conditions"). THIS IS A BINDING AGREEMENT. Your participation in the Program constitutes your consent to these Terms and Conditions. If you do not wish to abide by these rules, do not enroll in the Program. The Washington Nationals reserves the right to alter or modify the Program at any time in its sole discretion, with or without notice, including, without limitation, the right to add, modify, cancel, delete or otherwise change any provision of the Terms and Conditions or any procedure, reward, or any benefit of the Program. Participants, as defined below, are responsible for remaining knowledgeable as to the Terms and Conditions. Since any changes will be posted on this page, you should check this page regularly. Your continued participation in the Program following any changes to these Terms and Conditions constitutes your acceptance of such changes.
2. Eligibility
The Program is available to: (1) NATS PLUS Members and Partial Plan Holders who purchase a membership or plan for the 2018 season and have either (x) entered into a payment plan subject to a 2018 Season Ticket Account Statement and its terms and conditions or (y) paid in full for their membership or plan (as applicable) (each a "Full Participant"); and (2) individuals who possess a ticket that was purchased for admission to a 2018 Nationals regular season or postseason home game that is linked to such individual’s MLB.com account and such individual has downloaded the MLB.com ballpark application to his or her mobile device (each a “Limited Participant”). For the purposes of these Terms and Conditions, a Full Participant's plan shall be referred to as his/her "Membership", in the case of NATS PLUS Members, and "Plan", in the case of Partial Plan Holders. For the purposes of these Terms and Conditions a "NATS PLUS Member" means: (i) a Full Participant whose Membership includes 21 games or more in a "Premium Seating Area" (Delta Sky360 Club, PNC Diamond Club, Gold Glove Club, Club 3, Club 24 or K Street Boxes); (ii) a Full Participant whose Membership includes 82, 81, 42, or 41 games any seating area other than a "Premium Seating Area"; and (iii) a Full Participant whose Membership includes a license to use an entire luxury suite for 20 games or more. "Partial Plan Holder" means a Full Participant whose Plan includes 21 or 20 games in any seating area other than a "Premium Seating Area". A Membership that includes seats for 82 or 81 games is referred to as a "Full Season Membership" and a Membership that include seats for 42 or 41 game is referred to as "Half Season Membership". A Membership that includes a license to use an entire luxury suite for 20 games or more is referred to as a "Suite Holder Membership". Other plans may apply. Contact Membership Services at (202) 675-NATS for additional information.
Notwithstanding anything to the contrary contained in these Terms and Conditions, Ticket Brokers are not eligible to participate in the Program.
Full Participants must have entered into a payment plan subject to a 2018 Season Ticket Account Statement and its terms and conditions or paid in full by July 1, 2018 at 11:59 PM ET. In the event of non-payment or delinquent payment, all rights to participate in the Program shall be forfeited. A Limited Participant may become a Full Participant after enrolling in the Program as a Limited Participant by purchasing a Membership or Plan and entering into a payment plan subject to a 2018 Season Ticket Account Statement and its terms and conditions or paying for the Membership or Plan in full by no later than July 1, 2018 at 11:59 PM ET.
3. Account and Card Activation
All Full Participants and Limited Participants must register an online account (“Account”) at nationals.com/access (“Program Website” or “Site”) to enroll in and participate in the Program and to access Program reward points (“Points”) and Red Carpet Rewards, as defined below.
For Full Participants, once eligibility is confirmed, the Full Participant of record will receive a card ("Card") for each seat included in his or her Membership or Plan, as applicable. Limited Participants will not receive Cards as part of this Program. Limited Participants shall, however, be able to access all Program functionality through the MLB.com ballpark application. Full Participants may also access all Program functionality through the MLB.com ballpark application. The Card will permit access to Nationals Park ("Ballpark") along with access to Points and Red Carpet Rewards. A Full Participant must register his or her Account at the Site prior to using the Card. A Full Participant must also activate the Card through his or her Account. Activation of the Card signifies acceptance of the Program Terms and Conditions. A Full Participant who has a Plan for the 2018 season and was enrolled as a NATS PLUS Member in a prior season will not receive new Card(s), but rather may use his/her previously issued Card(s) in connection with the Program, provided that he/she first visits the Program Website and enrolls in the Program by, among other things, accepting the Terms and Conditions. A Full Participant who is a first-time NATS PLUS Member will receive new Card(s) in connection with his/her Account. First-time NATS PLUS Members must visit the Program Website and enroll in the Program by, among other things, accepting the Program Terms and Conditions, in order to activate the new Card(s).
The Full Participant may also invite partners ("Partners") to join their Account. Partners must set up their own online accounts to participate in the Program and will receive personalized Cards. There is a limit to the number of Partners that can be added based upon the number of games included in a Full Participant’s Membership:
Number of games in Membership Maximum number of Partners
81+ games 8
41-80 games 4
20-40 games 2
Please follow the on-screen instructions to set up Full Participant and Partner Accounts. For the protection and the security of one's Account, login information and password should not be shared.
Cards issued for use during a game season shall be used for subsequent seasons, unless the Washington Nationals choose to issue new Cards. Cards may not be sold, bartered, traded, exchanged, given away or transferred. The Nationals are not responsible for the loss or theft of Cards, and for any transactions made using a Card. Replacement of a lost or stolen Card may be requested by mail, by email at Access@Nationals.com or at the Season Plan Holder Lounge at Nationals Park. There is a $10 replacement charge for lost or stolen Cards.
All Full Participants and Limited Participants must enroll in this Program to participate, including Full Participants who participated in the Access & Red Carpet Rewards Program in prior years. All Full Participants and Limited Participants must also provide a valid email address and telephone number and are responsible for keeping their contact information up-to-date. Full Participants, Limited Participants and Partners who enroll in the Program are referred to herein as "Participants".
4. Ballpark Access and Ticket License Terms
Full Participants and Partners may use their Cards to gain access to the Ballpark. Paper tickets will not be issued. However, such admission to the Ballpark is subject to the Ticket License Terms stated below. For purposes of this Section 4, all references to "ticket" and "ticketholder"/"holder" shall be read synonymously with "Card" and "Full Participant"/”Partner”, respectively, (as defined in these Terms and Conditions), and a Full Participant’s or Partner’s use of the Card to gain admission to the Ballpark constitutes acceptance of these terms.
Ticket License Terms
By use of this ticket, the ticketholder agrees that: (a) he or she shall not transmit or aid in transmitting any information about the game or related activities to which it grants admission, including, but not limited to, any account, description, picture, video, audio, reproduction or other information concerning the game or related activities (the "Game Information"); (b) the Club issuing the ticket is the exclusive owner of all copyrights and other proprietary rights in the game, related activities, and Game information; and (c) the participating Clubs, Major League Baseball Properties, Inc., Major League Baseball Enterprises, Inc., MLB Advanced Media, L.P. and each of their respective affiliates, licensees and agents shall have the perpetual and unrestricted right and license to use his or her name, image, likeness and/or voice in any broadcast, telecast, photograph, video and/or sound recording taken in connection with the game for all purposes and in all media known and unknown throughout the universe. Breach of any of the above will automatically terminate this license and may result in further legal action.
The license granted by this ticket may also be terminated by tendering to the holder the purchase price of the ticket. This ticket may not be used for commercial or trade purposes (including, but not limited to, contests, promotions or sweepstakes) without the express written consent of the Washington Nationals. The Washington Nationals reserve the right to change the date and/or start time without notice and without entitling the holder to a refund or exchange.
PROHIBITED ITEMS AND CONDUCT: Hard coolers, ice chests, backpacks and bags exceeding 16" x 16" x 8"; non-collapsible umbrellas that will not fit in such containers; brooms, poles and staffs; weapons (including, without limitation, pocket knives), fireworks and other illegal substances; camera lenses larger than 8", tripods, monopods, and selfie sticks; animals (except service animals); beach balls and other inflatable items; laser pens and laser pointers; baseball bats (other than bats purchased at the ballpark); metal, plastic or glass containers, excepting clear, factory-sealed or empty plastic water bottles no larger than 1 liter, juice boxes, insulin containers and baby food; food items, excepting those contained in single-serving bags within a soft-sided container or cooler no larger than 16" x 16" x 8" for baseball games only; alcohol not purchased at the ballpark; noisemakers not provided by the Nationals; skateboards, hoverboards, and wheeled footwear; drones and other unmanned aerial vehicles, self-defense sprays (including, without limitation, pepper spray and mace); and any other item deemed dangerous, inappropriate, or in violation of the Guest Conduct Policy. The Washington Nationals may determine, in its sole discretion, additional prohibited items for non-baseball events. The use of foul or abusive language or obscene or threatening gestures, fighting, attempts to enter the field or to cause objects to enter the field, and irresponsible or underage consumption of alcoholic beverages, and any other action deemed dangerous, inappropriate, or in violation of the Guest Conduct Policy may result in the guest being ejected, refused initial admission, or arrested, without refund.
NOTICE: In the event of rain outs or other circumstances requiring the postponement of the game identified by the game number hereon, please refer to nationals.com/rainout for the policy applicable to the affected game and retain possession of this ticket as it may need to be presented at a later time.
WARNING: The holder assumes all risk, danger and injury incidental to the game of baseball or related activities, whether occurring before, during or after the actual playing of the game, including (but not limited to) the danger of being injured by thrown or batted balls or other objects, or by others in attendance; agrees that Major League Baseball, the participating Clubs, their respective owners, shareholders, partners, agents, players, officers, directors, contractors and employees are not liable for injuries or loss or damage of personal property resulting from such causes; and releases and holds harmless such persons and entities, regardless of whether any injury or loss is caused by any person's negligence or otherwise. Batted or thrown balls and bats and other objects can enter spectator areas with great force. Risk cannot be avoided if you attend games. If you would like to lessen your risk, the Washington Nationals will exchange your ticket for one in the UPPER DECK OR OTHER REMOTE AREA or, in the event of a sellout, will refund the ticket any time before the first pitch is thrown. The Washington Nationals may expand its use of netting; no refunds or exchanges will be issued.
No resale of a ticket is permitted via the Internet or any other interactive media, except through the Official Website of the Washington Nationals (www.nationals.com) or sites authorized by the Washington Nationals. This ticket must not be resold or offered for resale in a manner prohibited by any Federal, State or local law or regulation. Unlawful resale or attempted resale is grounds for revocation and cancellation without compensation. Tickets obtained from unauthorized sources may be lost, stolen, or counterfeit, and if so are void. It is unlawful to reproduce this ticket in any form.
5. eCASH, Bonus eCASH and eCASH Back
Full Participants and Partners may be able to use their Cards to make certain purchases in the Ballpark. If a Full Participant or Partner is eligible, then he or she can load cash ("eCASH") onto his or her Card using a valid credit or check card by accessing his or her Account through the Program Website or through the MLB.com ballpark application on his or her mobile device. Also, from the Full Participant’s or the Partner’s Account home page, the Full Participant or Partner can sign up for automatic debits from his or her designated credit or check card once the balance on his or her Card(s) falls below a certain amount ("Auto Reload"). Full Participants or Partners may also change their method(s) of payment, check their balance, and view their transaction history.
The Nationals, at its sole discretion, may, from time to time, offer promotional dollars ("Bonus eCASH" or “eCASH Back”). For purposes of this Program, eCASH Back is treated the same as Bonus eCASH. Bonus eCASH/eCASH Back can be used just like the eCASH Full Participants or Partners load onto their Cards, except that any Bonus eCASH/eCASH Back remaining on a Full Participant’s or Partner’s Card will expire on December 31st at 11:59 pm of each year.
Non-Bonus eCASH that a Full Participant or Partner load onto his or her Card does not expire and will roll over in his or her Account from year-to-year.
The total value on each Card, including eCASH, Bonus eCASH, and eCASH Back ("Card Balance") may not exceed $1,500 on any given calendar day. Any value in excess of this amount will be stored in one’s Account until the funds may be loaded onto his or her Card without exceeding the $1,500 cap.
· Eligibility and Activation Requirements
Each Full Participant and Partner should visit the Program Website, contact his or her account representative, or call 202-675-NATS to check his or her eligibility for eCASH and Bonus eCASH/eCASH Back.
Limited Participants are ineligible for eCASH, Bonus eCASH or eCASH back.
In order to add eCASH, a Full Participant or Partner must first log into and activate his or her Account. To be eligible to receive Bonus eCASH/eCASH Back, a Full Participant or Partner must load a minimum of $10, but no more than $200, of eCASH on the Card. The Auto Reload feature allows the Full Participant or Partner to automatically add a chosen value to his or her Card from his or her credit or check card whenever the Card Balance falls below a chosen minimum threshold.
The maximum Auto Reload amount is $200 in one transaction. Only two Auto Reloads are permitted within any given calendar day. A Full Participant or Partner may not manually load eCASH more than twice in any given calendar day and the total amount of eCASH manually loaded in any given calendar day cannot exceed $500.
· Receiving and Distributing Bonus eCASH and eCASH Back
From time to time, Bonus eCASH/eCASH Back may be awarded through specific promotions. Unless otherwise specified by the Washington Nationals, these awards may not be transferred to any other Account or Partner, but they may be distributed over some or all Cards within the Account to which the award was given.
In the event the Washington Nationals specifies that a particular award of Bonus eCASH/eCASH Back may be shared, the terms of this paragraph shall apply. Any Full Participant who is eligible to receive Bonus eCASH/eCASH Back that can be shared must specify how the Bonus eCASH/eCASH Back shall be distributed within that Account before the Bonus eCASH/eCASH Back is awarded. Bonus eCASH/eCASH Back may be distributed in one of the following ways: 1) 100% of Bonus eCASH/eCASH Back distributed to Full Participant's Account; or 2) Bonus eCASH/eCASH Back divided equally among all Partners currently active on Full Participant's Account. Once distribution preferences have been set by the Full Participant, Bonus eCASH/eCASH Back will be distributed to the Full Participant and/or Partners in accordance with the Full Participant's distribution preferences. The Full Participant and Partners may allocate dispersed Bonus eCASH/eCASH Back to Cards under the same Account that are in his or her control. If the Full Participant fails to specify distribution preference, Bonus eCASH/eCASH Back will be applied to the Full Participant's Account ONLY and may not be transferred to Partners. Bonus eCASH/eCASH Back may not be distributed across Accounts. Instructions on how to share Bonus eCASH/eCASH Back can be found on the Full Participant’s Account page. Once Bonus eCASH/eCASH Back is distributed and allocated to designated Cards, it may not be recalled, altered, or further transferred or shared by the Full Participant, the Partner, or the Nationals.
· Using eCASH, Bonus eCASH and eCASH Back
eCASH, Bonus eCASH, and eCASH Back may be used to make purchases at the majority of portable and fixed food and beverage concession stands and merchandise Team Stores at the Ballpark. Additional concession and vendor locations in the Ballpark may become eligible for eCASH, Bonus eCASH, and eCASH Back purchases in the future. eCASH, Bonus eCASH, and eCASH Back cannot be used to purchase, among other things, tickets or parking passes. To make a purchase, a Full Participant of Partner should simply present his or her Card to the cashier as he or she would any other form of payment. Upon purchase, the amount due will be deducted from your Card. Any Bonus eCASH/eCASH Back available on his or her Card will be applied before any eCASH is used.
In the event a Full Participant’s or Partner’s Card Balance will not cover the total amount of his or her purchase, a "split transaction" will occur and the Full Participant or Partner will need to present another form of payment at the time of purchase to cover the difference. A Full Participant or Partner may also sign up for auto reload on his or her Card, which allows the Full Participant or Partner to select a minimum threshold, and when the Card Balance is below the selected minimum threshold, the Card Balance will auto reload to the selected minimum threshold.
Use of the Card for purchases of goods or services is subject to a Full Participant's or Partner’s available Card Balance and to these Terms and Conditions. Full Participants and Partners should visit the Program Website or call 202-675-NATS to check their Card Balance.
· Discounts and eCASH Back
A Full Participant or Partner will receive a discount each time he or she purchases full- priced merchandise at participating merchandise Team Stores at the Ballpark. A Full Participant or Partner does not have to pay with eCASH, Bonus eCASH, or eCASH Back to get the discount, but must present his or her Card to the cashier to verify his or her Membership or Plan in order to receive it. The amount of the discount is as follows:
Full Season Members: 20%*
Suite Holder Members: 20%*
Half Season Members: 15%*
Partial Plan Holders: 5%*
*This discount cannot be combined with any other offer or discount and is only available at participating Team Stores at the Ballpark. The discount cannot be applied to the purchase of memorabilia, authenticated items, auction items, or customized jerseys. The discount is applied to the full retail price of the item(s) purchased before the application of any sales or other taxes.
Each time a Full Participant or Partner makes a purchase using eCASH, Bonus eCASH, or eCASH Back at a food and beverage concession stand at the Ballpark during a regular season game, he or she will receive a percentage of his or her purchase back in the form of eCASH Back as follows:
Full Season Members: 20%**
Suite Holder Members: 20%**
Half Season Members: 15%**
Partial Plan Holders: 5%**
**This Bonus eCASH/eCASH Back offer cannot be combined with any other offer or discount and is only available at participating food and beverage concession stands at the Ballpark where eCASH is accepted as a form of payment. No Bonus eCASH/eCASH Back will be awarded for the purchase of any catering for suites or other hospitality areas. The amount of Bonus eCASH/eCASH Back awarded is based on the regular retail price of the item(s) purchased, which price is inclusive of taxes. By way of example only, if a Full Season Member makes a $25 purchase using eCASH at a participating concession stand, he/she will be awarded $5 in Bonus eCASH/eCASH Back for making that purchase.
6. Earn Reward Points
Points are earned in accordance with the Points Schedule set forth below.
Membership & Plan Points
Full Participants and Partners earn a certain amount of Points depending upon the size and type of Membership(s) and Plan(s) purchased by or licensed to the Full Participants and Partners in connection with the season that it was purchased. Full Participants and Partners may also earn Points by purchasing additional seats or suites and by using their Card(s) as set forth below.
Attendance Points
Full Participants and Partners may earn points by attending games in their Membership or Plan and Limited Participants may earn points by attending games ("Attendance Points"). See the Points Schedule below for more details.
The Washington Nationals may, among other things: (a) increase or decrease the minimum number of Memberships or Plans required to participate in the Program as a Full Participant; (b) increase or decrease the number of Points required to redeem a Red Carpet Reward; (c) withdraw, limit, modify, or cancel any Red Carpet Reward; (d) limit the Red Carpet Rewards available; or (e) change Program benefits, conditions of participation, rules for earning, redeeming, retaining, or forfeiting Points, or rules governing the Program or the use of specific Red Carpet Rewards. Please check nationals.com/access frequently for updates to these Terms and Conditions.
7. Red Carpet Rewards and Points Redemption
Once activated, Full Participants and Partners may start redeeming Points for game seats ("Reward Seats"), suites ("Reward Suites"), and parking passes ("Reward Passes") ("Reward Seats", "Reward Suites", and "Reward Passes" shall be referred to herein collectively as "Game Rewards"). Limited Participants are not eligible to redeem Points for Game Rewards. However, once activated, all Participants may start redeeming Points for: (1) Auction Items, as defined below; (2)) select merchandise (“Marketplace Items”); and (3) fan-based activities ("Experiences"). Available at nationals.com/access, Game Rewards, Auction Items, Marketplace Items and Experiences shall be referred to herein collectively as "Red Carpet Rewards". All Red Carpet Rewards are subject to availability.
· Game Rewards: Points for Game Rewards may be redeemed on the Program Website. Requests for Game Rewards may only be made for games scheduled to take place within 30 days of the date of request. The number of Points which must be redeemed for Game Rewards will vary based on a number of factors, including, but not limited to, the availability of Game Rewards, the type of Game Reward requested, and the number of other Full Participants and Partners requesting Game Rewards.
Requests for Reward Seats and Reward Passes must be made a minimum of 3 business days prior to the game date. Requests must be submitted at nationals.com/access. Within 24 hours of making a request for a Reward Seat or Reward Pass, an email will be sent to the email address on record for the Full Participant or Partner, notifying him or her whether or not their request is approved or not approved. If approved, the email will contain a print-at-home link, and the Full Participant or Partner must print each Reward Seat or Reward Pass, and bring it to the Ballpark on the relevant game date. Rewards Seats and Reward Passes will not be sent to Full Participants or Partners in any other way. Full Participants and Partners may change their email address on record in My Nationals Tickets by clicking the My Account tab.
Requests for Reward Suites for a particular game must be made a minimum of 7 business days prior to game date. Requests must be made via email to access@nationals.com. Within 3 business days of making a request for a Reward Suite, a Ticket Services Representative of the Washington Nationals will contact the requesting Full Participant or Partner to notify him or her of the status of his or her request and, if approved, send the Full Participant or Partner the contract that the Full Participant or Partner must sign in order to receive a Reward Suite. A Full Participant or Partner will not be permitted to redeem Points for a Reward Suite unless the Full Participant or Partner signs the contract with the Washington Nationals containing terms acceptable to the Washington Nationals. Reward Suite seats will be mailed to the Full Participant or Partner of record only.
Game Rewards are available through the entire regular season, except for blackout dates, subject to availability. All requests must be submitted online by this date. Points are redeemed for their full value only. Game Rewards that have been received as part of the Program cannot be exchanged as part of the Season Ticket Exchange programs.
Blackout dates apply and are set by the Washington Nationals and are subject to change in its sole discretion. Blackout dates will be set once the 2018 schedule is released. To view 2018 Red Carpet Rewards blackout dates please visit nationals.com/rewards.
· Auctions: From time to time, Participants will have the opportunity to participate in online auctions ("Auctions") and bid Points on select merchandise and activities ("Auction Items"). Auctions will take place online only at the Program Website. The availability and frequency of any Auctions are subject to the Washington Nationals' sole discretion. The number of Points which must be redeemed for Auction Items will vary based on a number of factors, including but not limited to, the nature of the Auction Items, the number of other Participants participating in the Auction, and the Auction Results. Unless otherwise stated, by bidding Points on an Auction Item, the Participant is committing to redeem those Points for that Auction Item. If the Participant’s bid is the winning bid or is otherwise accepted, the Points that the Participant bid will be automatically deducted from such Participant’s Account. Auction Items may not be returned or exchanged, and Points will not be re-applied to such Participant’s Account if the Participant fails to accept receipt of Auction Items. Detailed information for each Auction, including terms and restrictions, will be posted on the Program Website.
· Marketplace: From time to time, Participants will have the opportunity to redeem Points to purchase Marketplace Items. The availability of any Marketplace Items is subject to the Washington Nationals' sole discretion. A description of each Marketplace Item will be posted on the Program Website. The number of Points required to redeem any Marketplace Item will vary and will be automatically deducted from the Participant’s Account upon making the purchase. Marketplace Items may not be returned or exchanged and Points will not be re-applied to the Participant’s Account if the Participant fails to accept receipt of Marketplace Items.
· Experiences: From time to time, Participants will have the opportunity to redeem Points for Experiences offered by the Washington Nationals. The availability and frequency of any Experiences are subject to the Washington Nationals' sole discretion. The details of each Experience and the number of Points required will vary. Detailed information for each Experience, including terms and restrictions, will be posted on the Program Website.
8. Points and Red Carpet Rewards Restrictions and Limitations
Points expire on December 31st at 11:59 pm of each calendar year and will not carry over to a subsequent season or year. No credit will be issued for any Points or Red Carpet Rewards not redeemed. Red Carpet Rewards are subject to change at any time without notice. Points and Red Carpet Rewards may not be purchased with cash, credit card, or cash equivalents. Points and Red Carpet Rewards may not be resold or bartered by any means, electronic or otherwise. The Washington Nationals reserves the right to revoke and not honor any Points or Red Carpet Rewards that have been resold and if the Washington Nationals suspect that a Participant is reselling Points or Red Carpet Rewards, the Washington Nationals reserve the right to terminate the Participant's participation in the Program revoke or cancel all or some of a Participant's Points, Red Carpet Rewards or other Program benefits or privileges, and/or take any appropriate administrative and/or legal action as it deems necessary in its sole discretion. Red Carpet Rewards cannot be upgraded (e.g. one cannot redeem Points for 2 field level seats and pay the difference to get 2 PNC Diamond Club seats).
Points redeemed for games that are rained out, postponed or cancelled for any reason will be reissued to Full Participant or Partner’s account, and in order to attend the rescheduled game/make-up date, a new request will have to be submitted. Points may not be redeemed for seats or parking for any Postseason games, MLB events (e.g. All-Star Game), concerts or other "non-baseball events" held at the Ballpark (e.g. a concert).
Full Participants or Partners who redeem their Points for a nightly suite rental agree to sign and be bound by the terms of any applicable contracts that coincide with renting a nightly suite. With the exception only of a nightly suite rental, (with which the Full Participant or Partner shall receive, in addition to the applicable amount of Game Rewards, four (4) parking passes located in "Garage C" or in an alternative lot associated with Nationals Park, as designated by the Washington Nationals), Game Rewards do not include parking; however, Full Participants or Partners may redeem additional Points for Reward Passes in accordance with the Point Schedule.
Points and Red Carpet Rewards cannot be combined with any other offer, including Season Ticket Exchange Programs or any individual plan offer.
Note: The Washington Nationals is not responsible for Red Carpet Rewards lost, misdirected, or delayed via mail or email, nor does it guarantee on-time delivery of Red Carpet Rewards. There are no guarantees that requested dates or the number of seats, parking passes, suites requested will be available. The Washington Nationals reserves the right, in its sole discretion, to limit the number of and type of Red Carpet Rewards made available for the entire season and each game.
Points and Red Carpet Rewards are not refundable, exchangeable, replaceable or transferable for cash or credit unless specifically permitted by these Red Carpet Rewards Program Terms and Conditions. The Washington Nationals is not responsible for lost or stolen Red Carpet Rewards or Points, and no replacements will be provided.
9. Special Offers
In addition to the offers described in Section 5 above, from time to time, Participants may receive promotional offers ("Special Offers") for special discounts to select concession stands and team stores within the Ballpark or for additional opportunities to earn Points. The availability and frequency of any Special Offers are subject to the Washington Nationals' sole discretion. Each Participant’s participation does not guarantee access to Special Offers. Some Special Offers may only be offered to certain Participants, for example Full Participants and Partners. Special Offers may be communicated by email to the Participant’s registered email account or by text messaging to the Participant’s registered telephone number. Certain Special Offers may require a Full Participant or Partner to use his or her Card at the point of sale to redeem certain Special Offers. Special Offers must be valid at the time of redemption. Special Offers are non-transferable and not redeemable for cash. Special Offers expire and will be made available for specific time periods before, during, or late in the game. Please refer to the specific Special Offer for full details, terms and restrictions.
10. Termination of Participation
The Washington Nationals reserves the right to audit any Participant's Account at any time. The Washington Nationals reserves the right, in its sole discretion, to discontinue participation for any Participant who acts or is reasonably suspected of acting in any manner which is inconsistent with or violates these Terms and Conditions or any portion of the Program. The Washington Nationals also reserves the right to discontinue participation for any Participant who acts in a manner inconsistent with local or federal laws, statutes or ordinances or if there are reasonable grounds for suspecting fraud, theft, or dishonesty in connection with the Program, as determined by the Washington Nationals in its sole discretion. Such discontinued participation may result in the loss, revocation, and cancellation of Points, Red Carpet Rewards, and all Program benefits and privileges. The Washington Nationals shall also have the right to take appropriate administrative and/or legal action, including, without limitation, criminal prosecution, as it deems necessary in its sole discretion.
Remember, Ticket Brokers are not eligible to participate in the Program. If the Washington Nationals determine that a Participant is a Ticket Broker and therefore ineligible, the Washington Nationals reserves the right, in its sole discretion, to discontinue the Ticket Broker's participation in the Program and revoke or cancel the Ticket Broker's Points, Red Carpet Rewards and all other Program benefits and privileges.
11. Receipt of Information
Email is the Program's primary method of providing service-related updates to Participants. Certain information relating to Red Carpet Rewards and to Special Offers, will only be communicated via email. Participants must provide a valid email address to enroll in the Program and are responsible for keeping their email information up-to-date. Email information can be updated in My Nationals Tickets by clicking the My Account tab. To ensure that all updates are received, we recommend that Participants add Access@nationals.com, feedback@mail.mlbamlists.com, feedback@lists.mlb.com, feedback@website.mlb.com, ordertracking@tickets.com to their address book or "safe senders" list. The Washington Nationals is not responsible for any e-mail notifications that are bounced back or misdirected. Participants may also elect to receive commercial emails and/or texts from MLB.com and nationals.com and can opt-out of receiving such commercial emails and texts at any time without affecting Points or Red Carpet Rewards; however, the Washington Nationals are not responsible for Red Carpet Rewards or other benefits that are not communicated because of a Participant's opt-out status, or for a Participant's not receiving a particular text message or email. By enrolling in the Program, one agrees to receive advertising, marketing materials and other communications from the Washington Nationals by mail and via email.
12. Disclaimer and Limitation of Liability
THE PROGRAM IS OFFERED "AS IS" AND "AS AVAILABLE." THE WASHINGTON NATIONALS MAKES NO WARRANTIES EXPRESS OR IMPLIED WITH RESPECT TO THE PROGRAM AND THE WASHINGTON NATIONALS HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE PROGRAM, AND ANY PURCHASES OR RED CARPET REWARDS, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
EACH PARTICIPANT AGREES THAT THE WASHINGTON NATIONALS AND ITS AFFILIATES AND SUBSIDIARIES, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS (COLLECTIVELY, THE "RELEASED PARTIES") WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR, AND SHALL BE HELD HARMLESS BY PARTICIPANTS AGAINST, ANY LIABILITY FOR ANY INJURIES, LOSSES OR DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE OR EXEMPLARY DAMAGES) TO PERSONS, INCLUDING PERSONAL INJURY OR DEATH, OR PROPERTY ARISING IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM ACCEPTANCE, POSSESSION, MISUSE OR USE OF A RED CARPET REWARD, OR PARTICIPATING IN THE PROGRAM OR PROGRAM-RELATED ACTIVITY. THE RELEASED PARTIES ARE NOT RESPONSIBLE IF ANY RED CARPET REWARD CANNOT BE AWARDED. IN NO EVENT SHALL THE RELEASED PARTIES BE LIABLE TO YOU FOR ANY DELAY IN OR FAILURE TO PERFORM DUE TO CAUSES BEYOND THE RELEASED PARTIES' CONTROL, INCLUDING, WITHOUT LIMITATION, ANY ACT OF GOD, ACT OF WAR, NATURAL DISASTER, WEATHER, TERRORISM, OR ANY ACT OR OMISSION OF A THIRD PARTY. THIS SECTION WILL SURVIVE TERMINATION OF PARTICIPANT'S PARTICIPATION IN THE PROGRAM.
13. Disputes/Choice of Law
This Program shall be governed by the internal laws of the District of Columbia, without regard to its conflicts of laws, rules or policies. The Washington Nationals and Participant agree that any dispute, claim or controversy arising from or relating to this agreement or participation in the Program shall be resolved by binding arbitration conducted in the District of Columbia. The parties acknowledge and agree that each has chosen arbitration rather than litigation to resolve any such dispute, claim or controversy. The parties understand that a judgment on any arbitral award may be entered in any court having jurisdiction. No arbitration under this agreement shall be consolidated with any other arbitration, and the earning and redeeming of Points and Red Carpet Rewards are subject to all applicable local laws and regulations. Points and Red Carpet Rewards are offered in good faith, however they may not be available if prohibited or restricted by applicable law or regulation in the United States of America. If any part of these Terms and Conditions is held to be unlawful or unenforceable, that part will be deemed deleted from these Terms and Conditions in such jurisdiction and the remaining provisions will remain in force. All disputes which cannot be resolved between the parties, and causes of action arising out of or connected with the Program shall be resolved individually, without resort to any form of class action.
14. Miscellaneous
a. The Program is subject to all applicable laws and regulations and is void where prohibited by law.
b. Unless otherwise stated herein, Points may not be assigned, sold or otherwise transferred by the Participant, by operation of law or otherwise.
c. Except as otherwise provided herein, the receipt and redemption of Points and Red Carpet Rewards cannot be combined with any other offer or discount. Points have no cash value and may not be redeemed for cash.
d. Participants are solely responsible for any tax liability, including the determination thereof, which may result from earning and redeeming Points and from using and receiving Red Carpet Rewards.
e. By participating in the Program, Participants consent to and authorize the Washington Nationals to collect information about the Participant in accordance with the terms of its Privacy Policy, which can be accessed by visiting nationals.com.
f. All questions or disputes regarding eligibility will be resolved by the Washington Nationals in its sole discretion. The Washington Nationals has the sole discretion to interpret and apply the Program Terms and Conditions. The Washington Nationals' interpretations of and decisions regarding these Terms and Conditions shall be final and binding.
g. Accumulation of Points are not Participant's property and may be revoked, cancelled, limited or modified at any time, even though such action may affect the Participant's right to redeem previously accumulated Points.
h. Message and data rates may apply for text messaging and other services available via your mobile device. Check with your mobile service provider for details on specific fees and charges that may apply to you.
i. These Program Terms and Conditions constitute the entire understanding between the Washington Nationals and Participant with respect to the Program, and supersede any and all prior communications, whether written or oral.
j. Each Participant is responsible for remaining knowledgeable as to the Program Terms and Conditions and as to the number of Points in his or her account. The Washington Nationals may attempt, but is not required, to send correspondence to active Participants to advise them of matters of interest, including notification of Program changes. The Washington Nationals will not be liable for any failure to do so and will not be responsible for incorrect or inaccurate transcription of Participant contact information, for problems related to any of the equipment or programming associated with or utilized by the Participant, for any human error, for any interruption, deletion, omission, defect, or line failure of any telephone network or electronic transmission, for problems relating to computer equipment, software, inability to access any Web site or on-line service, for any other technical or non-technical error or malfunction, for lost, late, stolen, illegible, incomplete, garbled, misdirected, mutilated or postage due mail or other mail or e-mail for whatever reason.
k. The Washington Nationals' waiver of any breach of these Program Terms and Conditions shall not constitute a waiver of any other prior or subsequent breach of these Terms and Conditions. Its failure to insist upon strict compliance with these Terms and Conditions shall not be deemed a waiver of any rights or remedies that it may have against that Participant or any other participant in the Program.
l. Participants and their guests shall at all times maintain proper decorum while attending games at the Ballpark and will abide by all applicable governmental laws, ordinances, orders, directions, rules and regulations, as well as all rules and regulations as are adopted and revised from time to time by the Washington Nationals or any of its affiliates. The Washington Nationals reserves the right to exclude or eject from the Ballpark any and all unruly, rowdy or disruptive persons or person who otherwise violate the Guest Conduct Policy without liability and the applicable Participant shall be fully responsible for any damages or expenses, direct or indirect, incurred by The Washington Nationals and its affiliates as a result of such disruptive behavior and/or ejection.
Points Schedule
Earning Points
Memberships & Plans for seats:
Full Season Membership Half Season Membership Partial Plan
Gold Tier 4,000 Points (per seat) 2,000 Points (per seat) 1,000 Points (per seat)
Silver Tier 2,000 Points (per seat) 1,000 Points (per seat) 500 Points (per seat)
Bronze Tier 1,000 Points (per seat) 500 Points (per seat) 250 Points (per seat)
The Gold Tier, Silver Tier and Bronze Tier include seats purchased in the seating sections set forth below:
Gold Tier
Field Level (sections 111-134)
Premium Clubs (PNC Diamond Club sections 119-126 and Delta Sky360 Club sections A-E)
Club Level (sections 206-221)
Gold Glove Club
Club 3
Silver Tier
Outfield Level (sections 100-110 and 135-143)
Mezzanine Level (sections 201-205 and 223, 225, 227, 229, 231, 233, 235, 237, 238, 239, 240, 241, 242, 243)
Bronze Tier
Terrace Level (sections 222, 224, 226, 228, 230, 232, 234, 236)
Gallery Level (sections 301-321)
Upper Gallery Level (sections 403-420)
Memberships for suites & Championship Boxes:
Number of games in Suite Membership Points
81+ games 32,000 Points per suite
41-80 games 24,000 Points per suite
20-40 games 16,000 Points per suite
Number of games in Championship Box Membership Points
81+ games 16,000 Points per box
Attendance Points:
To receive the following Points, each Full Participant or Partner must scan his or her Card, a ticket in the MLB.com ballpark application on his or her mobile device, or a print-at-home ticket for a game in his or her Membership or Plan, and each Limited Participant must scan a ticket in the MLB.com ballpark application on his or her mobile device that was purchased for a 2018 regular season or postseason game at Nationals Park:
50 Points* each time a Full Participant or Partner scans his or her Card or a ticket in the MLB.com ballpark application on his or her mobile device for entry at least 1.5 hours prior to the scheduled start time of the game
25 Points* each time a Full Participant or Partner scans a print-at-home ticket for entry at least 1.5 hours prior to the scheduled start time of the game
50 Points* each time a Limited Participant scans a ticket in the MLB.com ballpark application on his or her mobile device for entry at least 1.5 hours prior to the scheduled start time of the game
15 Points* each time a Full Participant or Partner scans a ticket in the MLB.com ballpark application on his or her mobile device for entry within 1.5 hours prior to the scheduled start time of the game or once the game has started
15 Points* each time a Limited Participant scans a ticket in the MLB.com ballpark application on his or her mobile device for entry within 1.5 hours prior to the scheduled start time of the game or once the game has started
*Earning Points based on scan time are not cumulative.
Full Participants and Partners may scan their Cards, tickets in their MLB.com ballpark application on their mobile devices, or print-at-home tickets in connection with 15 games or more in his or her Membership or Plan and receive the Points set forth below. The amounts are cumulative (i.e. each time a new threshold is reached, the corresponding Points will be earned).
Games Scanned Points
15 100
25 300
60 1,000
eCASH Loading Points:
Full Participants and Partners may load the following denominations of money onto their Cards and receive the following points:
Amount of Money Points
$100 100
$50 50
$40 25
$15 10
Social Media & Broadcast Points:
All Participants (both Full and Limited) may link to or follow the Nationals’ social media accounts and receive the following points (each action receives points one time only):
Platform Action Points
Facebook Link 100
Twitter Follow 50
Twitter Link 100
Instagram Follow 50
Instagram Link 100
Participants may enter the unique television and radio broadcast codes into your account and receive the following points:
Television Broadcast Code 40
Radio Broadcast Code 20
President’s Race Winner Code 40
***Visit nationals.com/access for information on how to redeem points for Game Rewards, Auction Items, Marketplace Items and Experiences.***
The 2018 Access and Red Carpet Rewards Program ("Program") is offered at the discretion of the Washington Nationals Baseball Club (the "Washington Nationals" or "Nationals"). Participation in the Program is subject to these 2018 Access and Red Carpet Rewards Program terms and conditions, rules, regulations, policies and procedures ("Terms and Conditions"). THIS IS A BINDING AGREEMENT. Your participation in the Program constitutes your consent to these Terms and Conditions. If you do not wish to abide by these rules, do not enroll in the Program. The Washington Nationals reserves the right to alter or modify the Program at any time in its sole discretion, with or without notice, including, without limitation, the right to add, modify, cancel, delete or otherwise change any provision of the Terms and Conditions or any procedure, reward, or any benefit of the Program. Participants, as defined below, are responsible for remaining knowledgeable as to the Terms and Conditions. Since any changes will be posted on this page, you should check this page regularly. Your continued participation in the Program following any changes to these Terms and Conditions constitutes your acceptance of such changes.
2. Eligibility
The Program is available to: (1) NATS PLUS Members and Partial Plan Holders who purchase a membership or plan for the 2018 season and have either (x) entered into a payment plan subject to a 2018 Season Ticket Account Statement and its terms and conditions or (y) paid in full for their membership or plan (as applicable) (each a "Full Participant"); and (2) individuals who possess a ticket that was purchased for admission to a 2018 Nationals regular season or postseason home game that is linked to such individual’s MLB.com account and such individual has downloaded the MLB.com ballpark application to his or her mobile device (each a “Limited Participant”). For the purposes of these Terms and Conditions, a Full Participant's plan shall be referred to as his/her "Membership", in the case of NATS PLUS Members, and "Plan", in the case of Partial Plan Holders. For the purposes of these Terms and Conditions a "NATS PLUS Member" means: (i) a Full Participant whose Membership includes 21 games or more in a "Premium Seating Area" (Delta Sky360 Club, PNC Diamond Club, Gold Glove Club, Club 3, Club 24 or K Street Boxes); (ii) a Full Participant whose Membership includes 82, 81, 42, or 41 games any seating area other than a "Premium Seating Area"; and (iii) a Full Participant whose Membership includes a license to use an entire luxury suite for 20 games or more. "Partial Plan Holder" means a Full Participant whose Plan includes 21 or 20 games in any seating area other than a "Premium Seating Area". A Membership that includes seats for 82 or 81 games is referred to as a "Full Season Membership" and a Membership that include seats for 42 or 41 game is referred to as "Half Season Membership". A Membership that includes a license to use an entire luxury suite for 20 games or more is referred to as a "Suite Holder Membership". Other plans may apply. Contact Membership Services at (202) 675-NATS for additional information.
Notwithstanding anything to the contrary contained in these Terms and Conditions, Ticket Brokers are not eligible to participate in the Program.
Full Participants must have entered into a payment plan subject to a 2018 Season Ticket Account Statement and its terms and conditions or paid in full by July 1, 2018 at 11:59 PM ET. In the event of non-payment or delinquent payment, all rights to participate in the Program shall be forfeited. A Limited Participant may become a Full Participant after enrolling in the Program as a Limited Participant by purchasing a Membership or Plan and entering into a payment plan subject to a 2018 Season Ticket Account Statement and its terms and conditions or paying for the Membership or Plan in full by no later than July 1, 2018 at 11:59 PM ET.
3. Account and Card Activation
All Full Participants and Limited Participants must register an online account (“Account”) at nationals.com/access (“Program Website” or “Site”) to enroll in and participate in the Program and to access Program reward points (“Points”) and Red Carpet Rewards, as defined below.
For Full Participants, once eligibility is confirmed, the Full Participant of record will receive a card ("Card") for each seat included in his or her Membership or Plan, as applicable. Limited Participants will not receive Cards as part of this Program. Limited Participants shall, however, be able to access all Program functionality through the MLB.com ballpark application. Full Participants may also access all Program functionality through the MLB.com ballpark application. The Card will permit access to Nationals Park ("Ballpark") along with access to Points and Red Carpet Rewards. A Full Participant must register his or her Account at the Site prior to using the Card. A Full Participant must also activate the Card through his or her Account. Activation of the Card signifies acceptance of the Program Terms and Conditions. A Full Participant who has a Plan for the 2018 season and was enrolled as a NATS PLUS Member in a prior season will not receive new Card(s), but rather may use his/her previously issued Card(s) in connection with the Program, provided that he/she first visits the Program Website and enrolls in the Program by, among other things, accepting the Terms and Conditions. A Full Participant who is a first-time NATS PLUS Member will receive new Card(s) in connection with his/her Account. First-time NATS PLUS Members must visit the Program Website and enroll in the Program by, among other things, accepting the Program Terms and Conditions, in order to activate the new Card(s).
The Full Participant may also invite partners ("Partners") to join their Account. Partners must set up their own online accounts to participate in the Program and will receive personalized Cards. There is a limit to the number of Partners that can be added based upon the number of games included in a Full Participant’s Membership:
Number of games in Membership Maximum number of Partners
81+ games 8
41-80 games 4
20-40 games 2
Please follow the on-screen instructions to set up Full Participant and Partner Accounts. For the protection and the security of one's Account, login information and password should not be shared.
Cards issued for use during a game season shall be used for subsequent seasons, unless the Washington Nationals choose to issue new Cards. Cards may not be sold, bartered, traded, exchanged, given away or transferred. The Nationals are not responsible for the loss or theft of Cards, and for any transactions made using a Card. Replacement of a lost or stolen Card may be requested by mail, by email at Access@Nationals.com or at the Season Plan Holder Lounge at Nationals Park. There is a $10 replacement charge for lost or stolen Cards.
All Full Participants and Limited Participants must enroll in this Program to participate, including Full Participants who participated in the Access & Red Carpet Rewards Program in prior years. All Full Participants and Limited Participants must also provide a valid email address and telephone number and are responsible for keeping their contact information up-to-date. Full Participants, Limited Participants and Partners who enroll in the Program are referred to herein as "Participants".
4. Ballpark Access and Ticket License Terms
Full Participants and Partners may use their Cards to gain access to the Ballpark. Paper tickets will not be issued. However, such admission to the Ballpark is subject to the Ticket License Terms stated below. For purposes of this Section 4, all references to "ticket" and "ticketholder"/"holder" shall be read synonymously with "Card" and "Full Participant"/”Partner”, respectively, (as defined in these Terms and Conditions), and a Full Participant’s or Partner’s use of the Card to gain admission to the Ballpark constitutes acceptance of these terms.
Ticket License Terms
By use of this ticket, the ticketholder agrees that: (a) he or she shall not transmit or aid in transmitting any information about the game or related activities to which it grants admission, including, but not limited to, any account, description, picture, video, audio, reproduction or other information concerning the game or related activities (the "Game Information"); (b) the Club issuing the ticket is the exclusive owner of all copyrights and other proprietary rights in the game, related activities, and Game information; and (c) the participating Clubs, Major League Baseball Properties, Inc., Major League Baseball Enterprises, Inc., MLB Advanced Media, L.P. and each of their respective affiliates, licensees and agents shall have the perpetual and unrestricted right and license to use his or her name, image, likeness and/or voice in any broadcast, telecast, photograph, video and/or sound recording taken in connection with the game for all purposes and in all media known and unknown throughout the universe. Breach of any of the above will automatically terminate this license and may result in further legal action.
The license granted by this ticket may also be terminated by tendering to the holder the purchase price of the ticket. This ticket may not be used for commercial or trade purposes (including, but not limited to, contests, promotions or sweepstakes) without the express written consent of the Washington Nationals. The Washington Nationals reserve the right to change the date and/or start time without notice and without entitling the holder to a refund or exchange.
PROHIBITED ITEMS AND CONDUCT: Hard coolers, ice chests, backpacks and bags exceeding 16" x 16" x 8"; non-collapsible umbrellas that will not fit in such containers; brooms, poles and staffs; weapons (including, without limitation, pocket knives), fireworks and other illegal substances; camera lenses larger than 8", tripods, monopods, and selfie sticks; animals (except service animals); beach balls and other inflatable items; laser pens and laser pointers; baseball bats (other than bats purchased at the ballpark); metal, plastic or glass containers, excepting clear, factory-sealed or empty plastic water bottles no larger than 1 liter, juice boxes, insulin containers and baby food; food items, excepting those contained in single-serving bags within a soft-sided container or cooler no larger than 16" x 16" x 8" for baseball games only; alcohol not purchased at the ballpark; noisemakers not provided by the Nationals; skateboards, hoverboards, and wheeled footwear; drones and other unmanned aerial vehicles, self-defense sprays (including, without limitation, pepper spray and mace); and any other item deemed dangerous, inappropriate, or in violation of the Guest Conduct Policy. The Washington Nationals may determine, in its sole discretion, additional prohibited items for non-baseball events. The use of foul or abusive language or obscene or threatening gestures, fighting, attempts to enter the field or to cause objects to enter the field, and irresponsible or underage consumption of alcoholic beverages, and any other action deemed dangerous, inappropriate, or in violation of the Guest Conduct Policy may result in the guest being ejected, refused initial admission, or arrested, without refund.
NOTICE: In the event of rain outs or other circumstances requiring the postponement of the game identified by the game number hereon, please refer to nationals.com/rainout for the policy applicable to the affected game and retain possession of this ticket as it may need to be presented at a later time.
WARNING: The holder assumes all risk, danger and injury incidental to the game of baseball or related activities, whether occurring before, during or after the actual playing of the game, including (but not limited to) the danger of being injured by thrown or batted balls or other objects, or by others in attendance; agrees that Major League Baseball, the participating Clubs, their respective owners, shareholders, partners, agents, players, officers, directors, contractors and employees are not liable for injuries or loss or damage of personal property resulting from such causes; and releases and holds harmless such persons and entities, regardless of whether any injury or loss is caused by any person's negligence or otherwise. Batted or thrown balls and bats and other objects can enter spectator areas with great force. Risk cannot be avoided if you attend games. If you would like to lessen your risk, the Washington Nationals will exchange your ticket for one in the UPPER DECK OR OTHER REMOTE AREA or, in the event of a sellout, will refund the ticket any time before the first pitch is thrown. The Washington Nationals may expand its use of netting; no refunds or exchanges will be issued.
No resale of a ticket is permitted via the Internet or any other interactive media, except through the Official Website of the Washington Nationals (www.nationals.com) or sites authorized by the Washington Nationals. This ticket must not be resold or offered for resale in a manner prohibited by any Federal, State or local law or regulation. Unlawful resale or attempted resale is grounds for revocation and cancellation without compensation. Tickets obtained from unauthorized sources may be lost, stolen, or counterfeit, and if so are void. It is unlawful to reproduce this ticket in any form.
5. eCASH, Bonus eCASH and eCASH Back
Full Participants and Partners may be able to use their Cards to make certain purchases in the Ballpark. If a Full Participant or Partner is eligible, then he or she can load cash ("eCASH") onto his or her Card using a valid credit or check card by accessing his or her Account through the Program Website or through the MLB.com ballpark application on his or her mobile device. Also, from the Full Participant’s or the Partner’s Account home page, the Full Participant or Partner can sign up for automatic debits from his or her designated credit or check card once the balance on his or her Card(s) falls below a certain amount ("Auto Reload"). Full Participants or Partners may also change their method(s) of payment, check their balance, and view their transaction history.
The Nationals, at its sole discretion, may, from time to time, offer promotional dollars ("Bonus eCASH" or “eCASH Back”). For purposes of this Program, eCASH Back is treated the same as Bonus eCASH. Bonus eCASH/eCASH Back can be used just like the eCASH Full Participants or Partners load onto their Cards, except that any Bonus eCASH/eCASH Back remaining on a Full Participant’s or Partner’s Card will expire on December 31st at 11:59 pm of each year.
Non-Bonus eCASH that a Full Participant or Partner load onto his or her Card does not expire and will roll over in his or her Account from year-to-year.
The total value on each Card, including eCASH, Bonus eCASH, and eCASH Back ("Card Balance") may not exceed $1,500 on any given calendar day. Any value in excess of this amount will be stored in one’s Account until the funds may be loaded onto his or her Card without exceeding the $1,500 cap.
· Eligibility and Activation Requirements
Each Full Participant and Partner should visit the Program Website, contact his or her account representative, or call 202-675-NATS to check his or her eligibility for eCASH and Bonus eCASH/eCASH Back.
Limited Participants are ineligible for eCASH, Bonus eCASH or eCASH back.
In order to add eCASH, a Full Participant or Partner must first log into and activate his or her Account. To be eligible to receive Bonus eCASH/eCASH Back, a Full Participant or Partner must load a minimum of $10, but no more than $200, of eCASH on the Card. The Auto Reload feature allows the Full Participant or Partner to automatically add a chosen value to his or her Card from his or her credit or check card whenever the Card Balance falls below a chosen minimum threshold.
The maximum Auto Reload amount is $200 in one transaction. Only two Auto Reloads are permitted within any given calendar day. A Full Participant or Partner may not manually load eCASH more than twice in any given calendar day and the total amount of eCASH manually loaded in any given calendar day cannot exceed $500.
· Receiving and Distributing Bonus eCASH and eCASH Back
From time to time, Bonus eCASH/eCASH Back may be awarded through specific promotions. Unless otherwise specified by the Washington Nationals, these awards may not be transferred to any other Account or Partner, but they may be distributed over some or all Cards within the Account to which the award was given.
In the event the Washington Nationals specifies that a particular award of Bonus eCASH/eCASH Back may be shared, the terms of this paragraph shall apply. Any Full Participant who is eligible to receive Bonus eCASH/eCASH Back that can be shared must specify how the Bonus eCASH/eCASH Back shall be distributed within that Account before the Bonus eCASH/eCASH Back is awarded. Bonus eCASH/eCASH Back may be distributed in one of the following ways: 1) 100% of Bonus eCASH/eCASH Back distributed to Full Participant's Account; or 2) Bonus eCASH/eCASH Back divided equally among all Partners currently active on Full Participant's Account. Once distribution preferences have been set by the Full Participant, Bonus eCASH/eCASH Back will be distributed to the Full Participant and/or Partners in accordance with the Full Participant's distribution preferences. The Full Participant and Partners may allocate dispersed Bonus eCASH/eCASH Back to Cards under the same Account that are in his or her control. If the Full Participant fails to specify distribution preference, Bonus eCASH/eCASH Back will be applied to the Full Participant's Account ONLY and may not be transferred to Partners. Bonus eCASH/eCASH Back may not be distributed across Accounts. Instructions on how to share Bonus eCASH/eCASH Back can be found on the Full Participant’s Account page. Once Bonus eCASH/eCASH Back is distributed and allocated to designated Cards, it may not be recalled, altered, or further transferred or shared by the Full Participant, the Partner, or the Nationals.
· Using eCASH, Bonus eCASH and eCASH Back
eCASH, Bonus eCASH, and eCASH Back may be used to make purchases at the majority of portable and fixed food and beverage concession stands and merchandise Team Stores at the Ballpark. Additional concession and vendor locations in the Ballpark may become eligible for eCASH, Bonus eCASH, and eCASH Back purchases in the future. eCASH, Bonus eCASH, and eCASH Back cannot be used to purchase, among other things, tickets or parking passes. To make a purchase, a Full Participant of Partner should simply present his or her Card to the cashier as he or she would any other form of payment. Upon purchase, the amount due will be deducted from your Card. Any Bonus eCASH/eCASH Back available on his or her Card will be applied before any eCASH is used.
In the event a Full Participant’s or Partner’s Card Balance will not cover the total amount of his or her purchase, a "split transaction" will occur and the Full Participant or Partner will need to present another form of payment at the time of purchase to cover the difference. A Full Participant or Partner may also sign up for auto reload on his or her Card, which allows the Full Participant or Partner to select a minimum threshold, and when the Card Balance is below the selected minimum threshold, the Card Balance will auto reload to the selected minimum threshold.
Use of the Card for purchases of goods or services is subject to a Full Participant's or Partner’s available Card Balance and to these Terms and Conditions. Full Participants and Partners should visit the Program Website or call 202-675-NATS to check their Card Balance.
· Discounts and eCASH Back
A Full Participant or Partner will receive a discount each time he or she purchases full- priced merchandise at participating merchandise Team Stores at the Ballpark. A Full Participant or Partner does not have to pay with eCASH, Bonus eCASH, or eCASH Back to get the discount, but must present his or her Card to the cashier to verify his or her Membership or Plan in order to receive it. The amount of the discount is as follows:
Full Season Members: 20%*
Suite Holder Members: 20%*
Half Season Members: 15%*
Partial Plan Holders: 5%*
*This discount cannot be combined with any other offer or discount and is only available at participating Team Stores at the Ballpark. The discount cannot be applied to the purchase of memorabilia, authenticated items, auction items, or customized jerseys. The discount is applied to the full retail price of the item(s) purchased before the application of any sales or other taxes.
Each time a Full Participant or Partner makes a purchase using eCASH, Bonus eCASH, or eCASH Back at a food and beverage concession stand at the Ballpark during a regular season game, he or she will receive a percentage of his or her purchase back in the form of eCASH Back as follows:
Full Season Members: 20%**
Suite Holder Members: 20%**
Half Season Members: 15%**
Partial Plan Holders: 5%**
**This Bonus eCASH/eCASH Back offer cannot be combined with any other offer or discount and is only available at participating food and beverage concession stands at the Ballpark where eCASH is accepted as a form of payment. No Bonus eCASH/eCASH Back will be awarded for the purchase of any catering for suites or other hospitality areas. The amount of Bonus eCASH/eCASH Back awarded is based on the regular retail price of the item(s) purchased, which price is inclusive of taxes. By way of example only, if a Full Season Member makes a $25 purchase using eCASH at a participating concession stand, he/she will be awarded $5 in Bonus eCASH/eCASH Back for making that purchase.
6. Earn Reward Points
Points are earned in accordance with the Points Schedule set forth below.
Membership & Plan Points
Full Participants and Partners earn a certain amount of Points depending upon the size and type of Membership(s) and Plan(s) purchased by or licensed to the Full Participants and Partners in connection with the season that it was purchased. Full Participants and Partners may also earn Points by purchasing additional seats or suites and by using their Card(s) as set forth below.
Attendance Points
Full Participants and Partners may earn points by attending games in their Membership or Plan and Limited Participants may earn points by attending games ("Attendance Points"). See the Points Schedule below for more details.
The Washington Nationals may, among other things: (a) increase or decrease the minimum number of Memberships or Plans required to participate in the Program as a Full Participant; (b) increase or decrease the number of Points required to redeem a Red Carpet Reward; (c) withdraw, limit, modify, or cancel any Red Carpet Reward; (d) limit the Red Carpet Rewards available; or (e) change Program benefits, conditions of participation, rules for earning, redeeming, retaining, or forfeiting Points, or rules governing the Program or the use of specific Red Carpet Rewards. Please check nationals.com/access frequently for updates to these Terms and Conditions.
7. Red Carpet Rewards and Points Redemption
Once activated, Full Participants and Partners may start redeeming Points for game seats ("Reward Seats"), suites ("Reward Suites"), and parking passes ("Reward Passes") ("Reward Seats", "Reward Suites", and "Reward Passes" shall be referred to herein collectively as "Game Rewards"). Limited Participants are not eligible to redeem Points for Game Rewards. However, once activated, all Participants may start redeeming Points for: (1) Auction Items, as defined below; (2)) select merchandise (“Marketplace Items”); and (3) fan-based activities ("Experiences"). Available at nationals.com/access, Game Rewards, Auction Items, Marketplace Items and Experiences shall be referred to herein collectively as "Red Carpet Rewards". All Red Carpet Rewards are subject to availability.
· Game Rewards: Points for Game Rewards may be redeemed on the Program Website. Requests for Game Rewards may only be made for games scheduled to take place within 30 days of the date of request. The number of Points which must be redeemed for Game Rewards will vary based on a number of factors, including, but not limited to, the availability of Game Rewards, the type of Game Reward requested, and the number of other Full Participants and Partners requesting Game Rewards.
Requests for Reward Seats and Reward Passes must be made a minimum of 3 business days prior to the game date. Requests must be submitted at nationals.com/access. Within 24 hours of making a request for a Reward Seat or Reward Pass, an email will be sent to the email address on record for the Full Participant or Partner, notifying him or her whether or not their request is approved or not approved. If approved, the email will contain a print-at-home link, and the Full Participant or Partner must print each Reward Seat or Reward Pass, and bring it to the Ballpark on the relevant game date. Rewards Seats and Reward Passes will not be sent to Full Participants or Partners in any other way. Full Participants and Partners may change their email address on record in My Nationals Tickets by clicking the My Account tab.
Requests for Reward Suites for a particular game must be made a minimum of 7 business days prior to game date. Requests must be made via email to access@nationals.com. Within 3 business days of making a request for a Reward Suite, a Ticket Services Representative of the Washington Nationals will contact the requesting Full Participant or Partner to notify him or her of the status of his or her request and, if approved, send the Full Participant or Partner the contract that the Full Participant or Partner must sign in order to receive a Reward Suite. A Full Participant or Partner will not be permitted to redeem Points for a Reward Suite unless the Full Participant or Partner signs the contract with the Washington Nationals containing terms acceptable to the Washington Nationals. Reward Suite seats will be mailed to the Full Participant or Partner of record only.
Game Rewards are available through the entire regular season, except for blackout dates, subject to availability. All requests must be submitted online by this date. Points are redeemed for their full value only. Game Rewards that have been received as part of the Program cannot be exchanged as part of the Season Ticket Exchange programs.
Blackout dates apply and are set by the Washington Nationals and are subject to change in its sole discretion. Blackout dates will be set once the 2018 schedule is released. To view 2018 Red Carpet Rewards blackout dates please visit nationals.com/rewards.
· Auctions: From time to time, Participants will have the opportunity to participate in online auctions ("Auctions") and bid Points on select merchandise and activities ("Auction Items"). Auctions will take place online only at the Program Website. The availability and frequency of any Auctions are subject to the Washington Nationals' sole discretion. The number of Points which must be redeemed for Auction Items will vary based on a number of factors, including but not limited to, the nature of the Auction Items, the number of other Participants participating in the Auction, and the Auction Results. Unless otherwise stated, by bidding Points on an Auction Item, the Participant is committing to redeem those Points for that Auction Item. If the Participant’s bid is the winning bid or is otherwise accepted, the Points that the Participant bid will be automatically deducted from such Participant’s Account. Auction Items may not be returned or exchanged, and Points will not be re-applied to such Participant’s Account if the Participant fails to accept receipt of Auction Items. Detailed information for each Auction, including terms and restrictions, will be posted on the Program Website.
· Marketplace: From time to time, Participants will have the opportunity to redeem Points to purchase Marketplace Items. The availability of any Marketplace Items is subject to the Washington Nationals' sole discretion. A description of each Marketplace Item will be posted on the Program Website. The number of Points required to redeem any Marketplace Item will vary and will be automatically deducted from the Participant’s Account upon making the purchase. Marketplace Items may not be returned or exchanged and Points will not be re-applied to the Participant’s Account if the Participant fails to accept receipt of Marketplace Items.
· Experiences: From time to time, Participants will have the opportunity to redeem Points for Experiences offered by the Washington Nationals. The availability and frequency of any Experiences are subject to the Washington Nationals' sole discretion. The details of each Experience and the number of Points required will vary. Detailed information for each Experience, including terms and restrictions, will be posted on the Program Website.
8. Points and Red Carpet Rewards Restrictions and Limitations
Points expire on December 31st at 11:59 pm of each calendar year and will not carry over to a subsequent season or year. No credit will be issued for any Points or Red Carpet Rewards not redeemed. Red Carpet Rewards are subject to change at any time without notice. Points and Red Carpet Rewards may not be purchased with cash, credit card, or cash equivalents. Points and Red Carpet Rewards may not be resold or bartered by any means, electronic or otherwise. The Washington Nationals reserves the right to revoke and not honor any Points or Red Carpet Rewards that have been resold and if the Washington Nationals suspect that a Participant is reselling Points or Red Carpet Rewards, the Washington Nationals reserve the right to terminate the Participant's participation in the Program revoke or cancel all or some of a Participant's Points, Red Carpet Rewards or other Program benefits or privileges, and/or take any appropriate administrative and/or legal action as it deems necessary in its sole discretion. Red Carpet Rewards cannot be upgraded (e.g. one cannot redeem Points for 2 field level seats and pay the difference to get 2 PNC Diamond Club seats).
Points redeemed for games that are rained out, postponed or cancelled for any reason will be reissued to Full Participant or Partner’s account, and in order to attend the rescheduled game/make-up date, a new request will have to be submitted. Points may not be redeemed for seats or parking for any Postseason games, MLB events (e.g. All-Star Game), concerts or other "non-baseball events" held at the Ballpark (e.g. a concert).
Full Participants or Partners who redeem their Points for a nightly suite rental agree to sign and be bound by the terms of any applicable contracts that coincide with renting a nightly suite. With the exception only of a nightly suite rental, (with which the Full Participant or Partner shall receive, in addition to the applicable amount of Game Rewards, four (4) parking passes located in "Garage C" or in an alternative lot associated with Nationals Park, as designated by the Washington Nationals), Game Rewards do not include parking; however, Full Participants or Partners may redeem additional Points for Reward Passes in accordance with the Point Schedule.
Points and Red Carpet Rewards cannot be combined with any other offer, including Season Ticket Exchange Programs or any individual plan offer.
Note: The Washington Nationals is not responsible for Red Carpet Rewards lost, misdirected, or delayed via mail or email, nor does it guarantee on-time delivery of Red Carpet Rewards. There are no guarantees that requested dates or the number of seats, parking passes, suites requested will be available. The Washington Nationals reserves the right, in its sole discretion, to limit the number of and type of Red Carpet Rewards made available for the entire season and each game.
Points and Red Carpet Rewards are not refundable, exchangeable, replaceable or transferable for cash or credit unless specifically permitted by these Red Carpet Rewards Program Terms and Conditions. The Washington Nationals is not responsible for lost or stolen Red Carpet Rewards or Points, and no replacements will be provided.
9. Special Offers
In addition to the offers described in Section 5 above, from time to time, Participants may receive promotional offers ("Special Offers") for special discounts to select concession stands and team stores within the Ballpark or for additional opportunities to earn Points. The availability and frequency of any Special Offers are subject to the Washington Nationals' sole discretion. Each Participant’s participation does not guarantee access to Special Offers. Some Special Offers may only be offered to certain Participants, for example Full Participants and Partners. Special Offers may be communicated by email to the Participant’s registered email account or by text messaging to the Participant’s registered telephone number. Certain Special Offers may require a Full Participant or Partner to use his or her Card at the point of sale to redeem certain Special Offers. Special Offers must be valid at the time of redemption. Special Offers are non-transferable and not redeemable for cash. Special Offers expire and will be made available for specific time periods before, during, or late in the game. Please refer to the specific Special Offer for full details, terms and restrictions.
10. Termination of Participation
The Washington Nationals reserves the right to audit any Participant's Account at any time. The Washington Nationals reserves the right, in its sole discretion, to discontinue participation for any Participant who acts or is reasonably suspected of acting in any manner which is inconsistent with or violates these Terms and Conditions or any portion of the Program. The Washington Nationals also reserves the right to discontinue participation for any Participant who acts in a manner inconsistent with local or federal laws, statutes or ordinances or if there are reasonable grounds for suspecting fraud, theft, or dishonesty in connection with the Program, as determined by the Washington Nationals in its sole discretion. Such discontinued participation may result in the loss, revocation, and cancellation of Points, Red Carpet Rewards, and all Program benefits and privileges. The Washington Nationals shall also have the right to take appropriate administrative and/or legal action, including, without limitation, criminal prosecution, as it deems necessary in its sole discretion.
Remember, Ticket Brokers are not eligible to participate in the Program. If the Washington Nationals determine that a Participant is a Ticket Broker and therefore ineligible, the Washington Nationals reserves the right, in its sole discretion, to discontinue the Ticket Broker's participation in the Program and revoke or cancel the Ticket Broker's Points, Red Carpet Rewards and all other Program benefits and privileges.
11. Receipt of Information
Email is the Program's primary method of providing service-related updates to Participants. Certain information relating to Red Carpet Rewards and to Special Offers, will only be communicated via email. Participants must provide a valid email address to enroll in the Program and are responsible for keeping their email information up-to-date. Email information can be updated in My Nationals Tickets by clicking the My Account tab. To ensure that all updates are received, we recommend that Participants add Access@nationals.com, feedback@mail.mlbamlists.com, feedback@lists.mlb.com, feedback@website.mlb.com, ordertracking@tickets.com to their address book or "safe senders" list. The Washington Nationals is not responsible for any e-mail notifications that are bounced back or misdirected. Participants may also elect to receive commercial emails and/or texts from MLB.com and nationals.com and can opt-out of receiving such commercial emails and texts at any time without affecting Points or Red Carpet Rewards; however, the Washington Nationals are not responsible for Red Carpet Rewards or other benefits that are not communicated because of a Participant's opt-out status, or for a Participant's not receiving a particular text message or email. By enrolling in the Program, one agrees to receive advertising, marketing materials and other communications from the Washington Nationals by mail and via email.
12. Disclaimer and Limitation of Liability
THE PROGRAM IS OFFERED "AS IS" AND "AS AVAILABLE." THE WASHINGTON NATIONALS MAKES NO WARRANTIES EXPRESS OR IMPLIED WITH RESPECT TO THE PROGRAM AND THE WASHINGTON NATIONALS HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE PROGRAM, AND ANY PURCHASES OR RED CARPET REWARDS, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
EACH PARTICIPANT AGREES THAT THE WASHINGTON NATIONALS AND ITS AFFILIATES AND SUBSIDIARIES, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS (COLLECTIVELY, THE "RELEASED PARTIES") WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR, AND SHALL BE HELD HARMLESS BY PARTICIPANTS AGAINST, ANY LIABILITY FOR ANY INJURIES, LOSSES OR DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE OR EXEMPLARY DAMAGES) TO PERSONS, INCLUDING PERSONAL INJURY OR DEATH, OR PROPERTY ARISING IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM ACCEPTANCE, POSSESSION, MISUSE OR USE OF A RED CARPET REWARD, OR PARTICIPATING IN THE PROGRAM OR PROGRAM-RELATED ACTIVITY. THE RELEASED PARTIES ARE NOT RESPONSIBLE IF ANY RED CARPET REWARD CANNOT BE AWARDED. IN NO EVENT SHALL THE RELEASED PARTIES BE LIABLE TO YOU FOR ANY DELAY IN OR FAILURE TO PERFORM DUE TO CAUSES BEYOND THE RELEASED PARTIES' CONTROL, INCLUDING, WITHOUT LIMITATION, ANY ACT OF GOD, ACT OF WAR, NATURAL DISASTER, WEATHER, TERRORISM, OR ANY ACT OR OMISSION OF A THIRD PARTY. THIS SECTION WILL SURVIVE TERMINATION OF PARTICIPANT'S PARTICIPATION IN THE PROGRAM.
13. Disputes/Choice of Law
This Program shall be governed by the internal laws of the District of Columbia, without regard to its conflicts of laws, rules or policies. The Washington Nationals and Participant agree that any dispute, claim or controversy arising from or relating to this agreement or participation in the Program shall be resolved by binding arbitration conducted in the District of Columbia. The parties acknowledge and agree that each has chosen arbitration rather than litigation to resolve any such dispute, claim or controversy. The parties understand that a judgment on any arbitral award may be entered in any court having jurisdiction. No arbitration under this agreement shall be consolidated with any other arbitration, and the earning and redeeming of Points and Red Carpet Rewards are subject to all applicable local laws and regulations. Points and Red Carpet Rewards are offered in good faith, however they may not be available if prohibited or restricted by applicable law or regulation in the United States of America. If any part of these Terms and Conditions is held to be unlawful or unenforceable, that part will be deemed deleted from these Terms and Conditions in such jurisdiction and the remaining provisions will remain in force. All disputes which cannot be resolved between the parties, and causes of action arising out of or connected with the Program shall be resolved individually, without resort to any form of class action.
14. Miscellaneous
a. The Program is subject to all applicable laws and regulations and is void where prohibited by law.
b. Unless otherwise stated herein, Points may not be assigned, sold or otherwise transferred by the Participant, by operation of law or otherwise.
c. Except as otherwise provided herein, the receipt and redemption of Points and Red Carpet Rewards cannot be combined with any other offer or discount. Points have no cash value and may not be redeemed for cash.
d. Participants are solely responsible for any tax liability, including the determination thereof, which may result from earning and redeeming Points and from using and receiving Red Carpet Rewards.
e. By participating in the Program, Participants consent to and authorize the Washington Nationals to collect information about the Participant in accordance with the terms of its Privacy Policy, which can be accessed by visiting nationals.com.
f. All questions or disputes regarding eligibility will be resolved by the Washington Nationals in its sole discretion. The Washington Nationals has the sole discretion to interpret and apply the Program Terms and Conditions. The Washington Nationals' interpretations of and decisions regarding these Terms and Conditions shall be final and binding.
g. Accumulation of Points are not Participant's property and may be revoked, cancelled, limited or modified at any time, even though such action may affect the Participant's right to redeem previously accumulated Points.
h. Message and data rates may apply for text messaging and other services available via your mobile device. Check with your mobile service provider for details on specific fees and charges that may apply to you.
i. These Program Terms and Conditions constitute the entire understanding between the Washington Nationals and Participant with respect to the Program, and supersede any and all prior communications, whether written or oral.
j. Each Participant is responsible for remaining knowledgeable as to the Program Terms and Conditions and as to the number of Points in his or her account. The Washington Nationals may attempt, but is not required, to send correspondence to active Participants to advise them of matters of interest, including notification of Program changes. The Washington Nationals will not be liable for any failure to do so and will not be responsible for incorrect or inaccurate transcription of Participant contact information, for problems related to any of the equipment or programming associated with or utilized by the Participant, for any human error, for any interruption, deletion, omission, defect, or line failure of any telephone network or electronic transmission, for problems relating to computer equipment, software, inability to access any Web site or on-line service, for any other technical or non-technical error or malfunction, for lost, late, stolen, illegible, incomplete, garbled, misdirected, mutilated or postage due mail or other mail or e-mail for whatever reason.
k. The Washington Nationals' waiver of any breach of these Program Terms and Conditions shall not constitute a waiver of any other prior or subsequent breach of these Terms and Conditions. Its failure to insist upon strict compliance with these Terms and Conditions shall not be deemed a waiver of any rights or remedies that it may have against that Participant or any other participant in the Program.
l. Participants and their guests shall at all times maintain proper decorum while attending games at the Ballpark and will abide by all applicable governmental laws, ordinances, orders, directions, rules and regulations, as well as all rules and regulations as are adopted and revised from time to time by the Washington Nationals or any of its affiliates. The Washington Nationals reserves the right to exclude or eject from the Ballpark any and all unruly, rowdy or disruptive persons or person who otherwise violate the Guest Conduct Policy without liability and the applicable Participant shall be fully responsible for any damages or expenses, direct or indirect, incurred by The Washington Nationals and its affiliates as a result of such disruptive behavior and/or ejection.
Points Schedule
Earning Points
Memberships & Plans for seats:
Full Season Membership Half Season Membership Partial Plan
Gold Tier 4,000 Points (per seat) 2,000 Points (per seat) 1,000 Points (per seat)
Silver Tier 2,000 Points (per seat) 1,000 Points (per seat) 500 Points (per seat)
Bronze Tier 1,000 Points (per seat) 500 Points (per seat) 250 Points (per seat)
The Gold Tier, Silver Tier and Bronze Tier include seats purchased in the seating sections set forth below:
Gold Tier
Field Level (sections 111-134)
Premium Clubs (PNC Diamond Club sections 119-126 and Delta Sky360 Club sections A-E)
Club Level (sections 206-221)
Gold Glove Club
Club 3
Silver Tier
Outfield Level (sections 100-110 and 135-143)
Mezzanine Level (sections 201-205 and 223, 225, 227, 229, 231, 233, 235, 237, 238, 239, 240, 241, 242, 243)
Bronze Tier
Terrace Level (sections 222, 224, 226, 228, 230, 232, 234, 236)
Gallery Level (sections 301-321)
Upper Gallery Level (sections 403-420)
Memberships for suites & Championship Boxes:
Number of games in Suite Membership Points
81+ games 32,000 Points per suite
41-80 games 24,000 Points per suite
20-40 games 16,000 Points per suite
Number of games in Championship Box Membership Points
81+ games 16,000 Points per box
Attendance Points:
To receive the following Points, each Full Participant or Partner must scan his or her Card, a ticket in the MLB.com ballpark application on his or her mobile device, or a print-at-home ticket for a game in his or her Membership or Plan, and each Limited Participant must scan a ticket in the MLB.com ballpark application on his or her mobile device that was purchased for a 2018 regular season or postseason game at Nationals Park:
50 Points* each time a Full Participant or Partner scans his or her Card or a ticket in the MLB.com ballpark application on his or her mobile device for entry at least 1.5 hours prior to the scheduled start time of the game
25 Points* each time a Full Participant or Partner scans a print-at-home ticket for entry at least 1.5 hours prior to the scheduled start time of the game
50 Points* each time a Limited Participant scans a ticket in the MLB.com ballpark application on his or her mobile device for entry at least 1.5 hours prior to the scheduled start time of the game
15 Points* each time a Full Participant or Partner scans a ticket in the MLB.com ballpark application on his or her mobile device for entry within 1.5 hours prior to the scheduled start time of the game or once the game has started
15 Points* each time a Limited Participant scans a ticket in the MLB.com ballpark application on his or her mobile device for entry within 1.5 hours prior to the scheduled start time of the game or once the game has started
*Earning Points based on scan time are not cumulative.
Full Participants and Partners may scan their Cards, tickets in their MLB.com ballpark application on their mobile devices, or print-at-home tickets in connection with 15 games or more in his or her Membership or Plan and receive the Points set forth below. The amounts are cumulative (i.e. each time a new threshold is reached, the corresponding Points will be earned).
Games Scanned Points
15 100
25 300
60 1,000
eCASH Loading Points:
Full Participants and Partners may load the following denominations of money onto their Cards and receive the following points:
Amount of Money Points
$100 100
$50 50
$40 25
$15 10
Social Media & Broadcast Points:
All Participants (both Full and Limited) may link to or follow the Nationals’ social media accounts and receive the following points (each action receives points one time only):
Platform Action Points
Facebook Link 100
Twitter Follow 50
Twitter Link 100
Instagram Follow 50
Instagram Link 100
Participants may enter the unique television and radio broadcast codes into your account and receive the following points:
Television Broadcast Code 40
Radio Broadcast Code 20
President’s Race Winner Code 40
***Visit nationals.com/access for information on how to redeem points for Game Rewards, Auction Items, Marketplace Items and Experiences.***
Re: Washington Nationals Small Print
Posted by:
Asker of questions
()
Date: October 13, 2018 09:23AM
and what's the point of this?
Re: Washington Nationals Small Print
Posted by:
Buyers Remorse
()
Date: October 13, 2018 09:24AM
If only the Lerners would pay their manager as much as they pay their lawyers we'd be in the playoffs.
Re: Washington Nationals Small Print
Posted by:
Buyers Remorse
()
Date: October 13, 2018 09:27AM
Asker of questions Wrote:
-------------------------------------------------------
> and what's the point of this?
The Nats use these terms and conditions to prevent plan holders from gaming the system and to limit potential law suits against the team.
-------------------------------------------------------
> and what's the point of this?
The Nats use these terms and conditions to prevent plan holders from gaming the system and to limit potential law suits against the team.
Re: Washington Nationals Small Print
Posted by:
Asker of questions
()
Date: October 13, 2018 09:30AM
Boiler plate in a contract. When did this become news?
Re: Washington Nationals Small Print
Posted by:
Buyers Remorse
()
Date: October 13, 2018 09:46AM
Asker of questions Wrote:
-------------------------------------------------------
> Boiler plate in a contract. When did this become
> news?
Yesterday I believe, I just saw it when I logged in this morning.
-------------------------------------------------------
> Boiler plate in a contract. When did this become
> news?
Yesterday I believe, I just saw it when I logged in this morning.
Re: Washington Nationals Small Print
Posted by:
Buyers Remorse
()
Date: October 13, 2018 09:56AM
Summary:
This position, reporting to the Director, Ticket Strategy & Marketing Analytics, is responsible for steering the Nationals’ ticket markets, including both primary and secondary markets and the relationship between them, with an eye towards optimizing the value of Nationals tickets. Data-driven analyses and recommendations will be required to develop a deep understanding of the ticket markets and inform crucial decision-making. This position will require knowledge and ability to build data processes that generate insights to inform near-real-time decision-making. The ideal candidate will understand systems architecture and database design, especially within ticketing systems and corresponding visualization tools, such as Tableau. Strong written and oral communications skills will be required, since this position will require interaction with Nationals’ ticketing partners on a consistent basis.
Essential Duties and Responsibilities:
Execute and manage key Nationals partnerships with large-scale ticket brokers
Build database structures and views that enable near-real-time visualizations of ticket market and ancillary revenue datasets
Maintain real-time analytics and visualizations around Nationals ticket markets and pricing
Understand dynamics between primary and secondary ticket markets
Work closely with the Director, Revenue Strategy & Analytics and Director, Ticket Strategy & Marketing Analytics in developing and implementing pricing recommendations across all Nationals ticketing channels
Manage the allocation of broker inventory using Tickets.com’s back-end interface, including ticket exchanges
Extract key observations and insights regarding primary and secondary market from internal and external data sources
Conduct detailed analysis on broker/secondary market performance within Tickets.com’s replicated database
Create and synthesize secondary-market dashboards and reports, primarily through Tableau platform
Uphold the Nationals' values of Excellence, Performance and Accountability
Other duties as assigned
Minimum Education and Experience Requirements
Undergraduate degree, with major in engineering, business, finance, or economics preferred
2+ years of industry experience, with systems or database experience preferred
Ideal candidate will have experience in sports industry, especially with a role in ticketing analytics
Knowledge, Skills, and Abilities necessary to perform essential functions
Proficiency in Microsoft Excel, PowerPoint, and Word required
Proficiency in R and/or similar statistical platform preferred
Proficiency in Python APIs preferred
Proficiency in Tableau preferred
Ideal candidate will have experience with Tickets.com platform
Excellent communication skills and ability to tailor key messages to the appropriate audience
Utmost standards of integrity in all business dealings
Proficiency with database structures, schemas, architectures, and business intelligence tools
Knowledge of P&L structures and levers to optimize revenues and costs, especially in dynamic consumer markets
Ability to extract key insights from large, unstructured datasets and synthesize into key recommendations for leadership
Strong sense of ownership and accountability - a self-starter
Experience in developing presentations and presenting
Position will require some weekend and/or evening work
Physical/Environmental Requirements
Office: Working conditions are normal for an office environment.
This position, reporting to the Director, Ticket Strategy & Marketing Analytics, is responsible for steering the Nationals’ ticket markets, including both primary and secondary markets and the relationship between them, with an eye towards optimizing the value of Nationals tickets. Data-driven analyses and recommendations will be required to develop a deep understanding of the ticket markets and inform crucial decision-making. This position will require knowledge and ability to build data processes that generate insights to inform near-real-time decision-making. The ideal candidate will understand systems architecture and database design, especially within ticketing systems and corresponding visualization tools, such as Tableau. Strong written and oral communications skills will be required, since this position will require interaction with Nationals’ ticketing partners on a consistent basis.
Essential Duties and Responsibilities:
Execute and manage key Nationals partnerships with large-scale ticket brokers
Build database structures and views that enable near-real-time visualizations of ticket market and ancillary revenue datasets
Maintain real-time analytics and visualizations around Nationals ticket markets and pricing
Understand dynamics between primary and secondary ticket markets
Work closely with the Director, Revenue Strategy & Analytics and Director, Ticket Strategy & Marketing Analytics in developing and implementing pricing recommendations across all Nationals ticketing channels
Manage the allocation of broker inventory using Tickets.com’s back-end interface, including ticket exchanges
Extract key observations and insights regarding primary and secondary market from internal and external data sources
Conduct detailed analysis on broker/secondary market performance within Tickets.com’s replicated database
Create and synthesize secondary-market dashboards and reports, primarily through Tableau platform
Uphold the Nationals' values of Excellence, Performance and Accountability
Other duties as assigned
Minimum Education and Experience Requirements
Undergraduate degree, with major in engineering, business, finance, or economics preferred
2+ years of industry experience, with systems or database experience preferred
Ideal candidate will have experience in sports industry, especially with a role in ticketing analytics
Knowledge, Skills, and Abilities necessary to perform essential functions
Proficiency in Microsoft Excel, PowerPoint, and Word required
Proficiency in R and/or similar statistical platform preferred
Proficiency in Python APIs preferred
Proficiency in Tableau preferred
Ideal candidate will have experience with Tickets.com platform
Excellent communication skills and ability to tailor key messages to the appropriate audience
Utmost standards of integrity in all business dealings
Proficiency with database structures, schemas, architectures, and business intelligence tools
Knowledge of P&L structures and levers to optimize revenues and costs, especially in dynamic consumer markets
Ability to extract key insights from large, unstructured datasets and synthesize into key recommendations for leadership
Strong sense of ownership and accountability - a self-starter
Experience in developing presentations and presenting
Position will require some weekend and/or evening work
Physical/Environmental Requirements
Office: Working conditions are normal for an office environment.
Re: Washington Nationals Small Print
Posted by:
Pointer outer of things
()
Date: October 13, 2018 09:57AM
Businesses put boiler plate in contracts all the time. It's not news. They've been doing it for years.
You must have something wrong with your computer or something, because I saw this before I e-signed my contract. They have to show you that before they take your money, it's the law, even in DC, where the Nats and everyone else pays off the politicians. I don't know what plan you're on or what payment plan. I got half season and 3 payments, I saw this before I bought in in 2016, or a similar one. I've gotten a new one every year before the September sign up/re sign date.
If you reject the contract, they're supposed to give you your money back, if they've taken any, but there is a drop dead date in it, somewhere. Check your e-mails. You do have do keep up with these people and check your inbox all the time, or they will try to sleaze one past you.
You must have something wrong with your computer or something, because I saw this before I e-signed my contract. They have to show you that before they take your money, it's the law, even in DC, where the Nats and everyone else pays off the politicians. I don't know what plan you're on or what payment plan. I got half season and 3 payments, I saw this before I bought in in 2016, or a similar one. I've gotten a new one every year before the September sign up/re sign date.
If you reject the contract, they're supposed to give you your money back, if they've taken any, but there is a drop dead date in it, somewhere. Check your e-mails. You do have do keep up with these people and check your inbox all the time, or they will try to sleaze one past you.
Re: Washington Nationals Small Print
Posted by:
Minister Ouga Ncezzi
()
Date: October 13, 2018 11:21AM
The dummies always complain about how they are being set up to be ripped off because they are dumb enough to have been ripped off so many times before. You may believe that because I am top official of Nigerian Department of Contract Review, and do many dealings with American helpers of getting our trapped funds out of Nigeria and into freedom.