Re: COX Cable TV appears to be having another meltdown
Posted by:
loyal customer
()
Date: May 13, 2013 12:48PM
I've used cox for 20+ years, and am so tired of teh rate increases
Every year my "promotion" expires and my bill almost doubles
This month it went from $120 to $205 for cable, internet & phone -
$205 a month to watch tv and check my friggin email
And, like every year past, I call them, sit on the phone for 45 minutes being passed around until someone decides to be nice and give me another "promotion" bringing the bill down to something more reasonable.
Every year I have to jump through these stupid hoops, every year I have to threaten to move to Verizon, and every year they mark down the rates to something I can live with.
Why do they do this? What a royal pain in the ass. (I mean, I know why, because a lot of people don't call and spend the time to get a better rate, and those people are paying twice the average rate = $$$ for Cox) but it sure would be nice if I didn't have to fight companies all the time to get a decent deal.
Sirius XM is the same way, came with the car and if I want to keep it without paying an outragoues yearly fee I have to call each year to say I want to cancel it, and then they lower the fees to the original, reasonable amount.
How many people out there are paying too much because they don't know to call and complain?
(and check those bills, they add extras all the time by "mistake" that will be taken off if you call.)
ugh.