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Welcome to Fairfax Underground, a project site designed to improve communication among residents of Fairfax County, VA. Feel free to post anything Northern Virginia residents would find interesting.
800 customer service lines
Posted by: also ran ()
Date: April 27, 2010 11:17AM

Ok, I know when I am screwed but for Gods sake cant even one company doing business here use Americans for their help lines. I cannot understand a word the foreigners, mostly Indians, are saying.

I know it is a cost cutting measure but cant they get a tax break if they use Americans rather than shipping jobs and my sanity overseas.

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Re: 800 customer service lines
Posted by: Holly ()
Date: April 27, 2010 11:19AM

Customer service = Oxymoron

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Re: 800 customer service lines
Posted by: eesh ()
Date: April 27, 2010 11:22AM


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Re: 800 customer service lines
Posted by: MadeInTheUSA ()
Date: April 27, 2010 11:31AM

You can contact corporate management and voice your displeasure. I've
done that many times. Verizon/FIOS' customer service center is in
Parkersburg, West Virginia and when I had my first discussion with them
it was a pleasure. I also let corporate management know how I felt.

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Re: 800 customer service lines
Posted by: Customer ()
Date: April 29, 2010 03:18PM

Verizon Fios customer service SUCKS!!! Their services are good, but cs is hoooorible. They have a million customer service employees who all do something different. That's one thing I really like about Cox Communication is their outstanding customer service.

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Re: 800 customer service lines
Date: April 29, 2010 03:45PM

Customer Wrote:
-------------------------------------------------------
> Verizon Fios customer service SUCKS!!! Their
> services are good, but cs is hoooorible. They
> have a million customer service employees who all
> do something different. That's one thing I really
> like about Cox Communication is their outstanding
> customer service.


I've never had a good customer service experience with Verizon, Comcast or AT&T.

---------------------------------------------------------------------------------
http://bible.cc/1_corinthians/13-11.htm

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Re: 800 customer service lines
Posted by: MrMephisto ()
Date: April 29, 2010 03:58PM

WashingTone-Locian Wrote:
-------------------------------------------------------
> Customer Wrote:
> --------------------------------------------------
> -----
> > Verizon Fios customer service SUCKS!!! Their
> > services are good, but cs is hoooorible. They
> > have a million customer service employees who
> all
> > do something different. That's one thing I
> really
> > like about Cox Communication is their
> outstanding
> > customer service.
>
>
> I've never had a good customer service experience
> with Verizon, Comcast or AT&T.

At least they're not Washington Gas.

--------------------------------------------------------------
13 4826 0948 82695 25847. Yes.

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Re: 800 customer service lines
Posted by: fairfaxdude ()
Date: April 29, 2010 04:39PM

Verizon Wireless is the worst of the worst, IMHO. Never EVER get a new phone or service that you have a question about.

Im juss sayin....

______________________________________________
I have had to change the addresses to my retaliatory blogs over half a dozen times.

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