Re: upgrading FIOS set top boxes/ dvr
Posted by:
Fios Guy
()
Date: November 16, 2011 01:20PM
The cisco boxes are nice (when activated correctly and the data networks will actually communicate with them) there are alot of issues and bugs along with the new boxes. The Motorolas have better communication and support to date IMHO. Verizon is already in process of phasing out the motorolas and replacing equipment with cisco hardware regardless of customers trying to upgrade, However i have not heard of customers get new boxes just bc they wanted newer stuff. it is done box for box along with service trouble tickets called into the customer svc centers. that said most of the boxes you receive via mail or install technicians are refurbished units anyway. Good Luck