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fios is out
Posted by: fiosout ()
Date: October 13, 2011 08:29PM

Is anyone experiencing a fios outage in 22033 area?

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Re: fios is out
Posted by: Yep ()
Date: June 30, 2012 07:05AM

we are.

fiosout Wrote:
-------------------------------------------------------
> Is anyone experiencing a fios outage in 22033
> area?

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Re: fios is out
Posted by: Yep ()
Date: June 30, 2012 07:08AM

fiosout Wrote:
-------------------------------------------------------
> Is anyone experiencing a fios outage in 22033
> area?
gotta learn to check to date before I post...

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Re: fios is out
Posted by: Duhh ()
Date: June 30, 2012 07:12AM

Whaaaaaaaaaaaaaaa

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Re: fios is out
Posted by: JD ()
Date: June 30, 2012 09:12AM

I've got Internet but no TV.

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Re: fios is out
Posted by: BVA ()
Date: June 30, 2012 09:37AM

I have Internet but no phone. My AT&T cell is out also.

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Re: fios is out
Posted by: Weather_Dud ()
Date: June 30, 2012 09:38AM

FIOS Internet working in 20147.
FIOS TV not working in 20147.
Switching to Internet pR0n.

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Re: fios is out
Posted by: Not it! ()
Date: June 30, 2012 09:44AM

Everything just came back on here about 20 minutes ago!

-Centreville VA, home of the choppers!!!!

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Re: fios is out
Posted by: StoneRoader ()
Date: June 30, 2012 09:45AM

Fios is still out in Sully 2

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Re: fios is out
Posted by: sux ()
Date: June 30, 2012 09:49AM

Manassas, I have internet but no phone or TV like everyone else. My Verizon cell service is also out.

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Re: fios is out
Posted by: Rute Boye ()
Date: June 30, 2012 10:06AM

Clifton area - internet yes, phone yes, FIOS TV no.

Tried contacting the help line, but Verizon phone is constantly busy and internet chat line is not working. (Chat line first indicated >one hour wait, then said it was not working at all.) Great customer service.

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Re: fios is out
Posted by: Joe B. ()
Date: June 30, 2012 10:13AM

Centreville -- Fios -- no cell, home phone or TV.

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Re: fios is out
Posted by: Verizon Guy ()
Date: June 30, 2012 10:14AM

I found this on their forum... http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/Outage-in-Northern-VA/m-p/454121


Just finished talking with Verizon Cust. Service... after 45 min wait, was able to get through...



The rep told me that they have 2 network adapters down and that should be repaired soon.



I am a bit skeptical here in West Ridge/Lake Ridge... he tried to 'hit' both set top boxes that aren't working and said that he had good signal strength, but could not communicate with them...



thought there could be an issue with a computer somewhere in the chain...



he told me DO NOT TURN OFF or try to RESET my only working HDTV set top box, as he felt I may lose that one as well...



I have no cell service here at all .....



I think there may be a possibility that one of the computers in the chain may have been injured.... since these computers are what help to control the signals from the mother ship...



Not so sure that this is going to end quickly....



BTW, I told him that the community status page had zero data on this outage..... not sure if that would get fixed//



Also, rep said I was only the 3rd to call from my area on the outage in Woodbridge... so my guess is that many more are waking up and finding it out or on hold...for a long time...



hope this helps...
....

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Re: fios is out
Posted by: ChaunceyAbignail III ()
Date: June 30, 2012 11:13AM

Verizon REFUSES to confirm this via email, call center, or Twitter, but there is definitely service outages of Fios Internet, Phone and Verizon Wireless.

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Re: fios is out
Posted by: Joe B. ()
Date: June 30, 2012 11:14AM

Verizon service.......I have a Droid that is out of service and wife has a flip phone that works.

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Re: fios is out
Posted by: Verizon Guy ()
Date: June 30, 2012 11:19AM

ChaunceyAbignail III Wrote:
-------------------------------------------------------
> Verizon REFUSES to confirm this via email, call
> center, or Twitter, but there is definitely
> service outages of Fios Internet, Phone and
> Verizon Wireless.

That's typical of Verizon and here's the reason why...

1). Admitting fault or an outage = credits on your bill
2). Verizon always puts the trouble ticket on customer time, rather than outage or the real cause of the trouble. Again to reduce credits.
3). Credits to Customers = lower profits.

***Solution***
When you're on the phone with the maintenance group, ask to speak with the supervisor. They won't do it on the first try, so DEMAND IT. Have him read off your trouble ticket to you and then demand a credit.

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Re: fios is out
Posted by: Verizon Guy ()
Date: June 30, 2012 11:19AM

Joe B. Wrote:
-------------------------------------------------------
> Verizon service.......I have a Droid that is out
> of service and wife has a flip phone that works.

Of course, they both use entirely different networks within Verizon to support service.

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Re: fios is out
Posted by: Mixed ()
Date: June 30, 2012 11:25AM

My neighbor's internet is working just fine...He does not have FIOS, and is too lazy to figure out to secure it, so I'll just borrow it until Verizon get their shite together...

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Re: fios is out
Posted by: Gene Lane ()
Date: June 30, 2012 11:48AM

22033 in Fair Oaks . . . . We have internet, but no Verizon land line or TV. AT&T cell phone working. No problem yet. We had a near tornado last night and I am sure they are working hard to fix the problems. They have priorities . . . hospitals,emergency operations groups, etc. . . . .and no doubt they are working like mad down through the list. A little patience and common sense would probably be in order for this situation.

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Re: fios is out
Posted by: Mixed ()
Date: June 30, 2012 11:55AM

Gene Lane Wrote:
-------------------------------------------------------
> 22033 in Fair Oaks . . . . We have internet, but
> no Verizon land line or TV. AT&T cell phone
> working. No problem yet. We had a near tornado
> last night and I am sure they are working hard to
> fix the problems. They have priorities . . .
> hospitals,emergency operations groups, etc. . . .
> .and no doubt they are working like mad down
> through the list. A little patience and common
> sense would probably be in order for this
> situation.


as long as I get a credit on my bill, I don't care...no Verizon Land line phone, No Internet,No TV.. no data on cell, no 3G...where are there disaster recovery procedures? Lacking....

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Re: fios is out
Posted by: TomMadison ()
Date: June 30, 2012 12:06PM

FiOS TV an internet are fine, but no landline near intersection of 123 and Zion. Cell service here is always hit or miss, but when I was driving around earlier the best that I found was 2 bars. However, I was unable to get any calls to go through with "circuits busy" message.

Based on the Fairfax County CEAN message earlier about going to a fire or police station if you need help this could be a while. Not sure what you are supposed to do if you have a real medical emergency or your house is on fire.

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Re: fios is out
Posted by: TomC ()
Date: June 30, 2012 12:13PM

No FIOS phone or TV in South Riding.

I think this may be a MASSIVE Verizon blackout.

Makes me wish I had kept one TV able to receive broadcast!

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Re: fios is out
Posted by: Warhawk ()
Date: June 30, 2012 12:14PM

AT&T Cell service is down, but I have power, DirecTV, and internet.

__________________________________
That's not a ladybug, that's a cannapiller.

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Re: fios is out
Posted by: BVA ()
Date: June 30, 2012 12:17PM

Warhawk Wrote:
-------------------------------------------------------
> AT&T Cell service is down, but I have power,
> DirecTV, and internet.

Same here. Drove to a nearby area but no AT&T cell there either.
Thankful I have power for AC and keep the fridge running at home.

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Re: fios is out
Posted by: Occoquan ()
Date: June 30, 2012 12:45PM

@verizon guy-occoquan/lake ridge, even my cel phone is out-a friend from MD just stopped by to charge her phone-power still out in Bowie, but her phone worked, it stopped working as soon as she got here, and I think she's AT&T, mine's verizon. Plus Fios house phone is out.

Just be glad we got AC!!!

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Re: fios is out
Posted by: Sterling ()
Date: June 30, 2012 01:21PM

Fios internet is back up in Sterling. Fios TV and phone never went out here.

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Re: fios is out
Posted by: Priapus ()
Date: June 30, 2012 01:51PM

Jeez, you all are regular sons of the pioneers. WIMPS!

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Re: fios is out
Posted by: Mr. Insensitive ()
Date: June 30, 2012 01:55PM

Priapus Wrote:
-------------------------------------------------------
> Jeez, you all are regular sons of the pioneers.
> WIMPS!

Pioneering sucked ass. Indians, deadly diseases, and ugly women. Hip Hip Hooray for PriaPUSS!!!
Attachments:
Wild_West.jpg

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Re: fios is out
Posted by: StoneRoader ()
Date: June 30, 2012 02:05PM

Fios internet & TV back up in Sully 2, phone is still down.

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Re: fios is out
Posted by: Mixed ()
Date: June 30, 2012 02:49PM

Landline,TV ,Internet appears to be back in Fair Oaks area...

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Re: fios is out
Posted by: rob ()
Date: June 30, 2012 03:18PM

i never lost power,nor my fios tv/internet/phone until this morning. this morning i just had tv, now i got my internet back

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