Fairfax County General :
Fairfax Underground
Welcome to Fairfax Underground, a project site designed to improve communication among residents of Fairfax County, VA. Feel free to post anything Northern Virginia residents would find interesting.
Welcome to Fairfax Underground, a project site designed to improve communication among residents of Fairfax County, VA. Feel free to post anything Northern Virginia residents would find interesting.
Cox internet slows down at night
Posted by:
mclasser
()
Date: August 18, 2011 03:55PM
Has anyone in the Centreville area noticed Cox really slowing down around the evenings and nights? For me after 7 pm for the past 2 nights, the speeds go down to like 1-2 mbps. The funny thing is during the day I get jn the neighborhood of 20+ mbps. The upload speeds interestingly aren't affected.
Re: Cox internet slows down at night
Posted by:
poopstick
()
Date: August 18, 2011 04:01PM
From people coming home from work and jumping online. Network can't adequately handle the traffic.
Re: Cox internet slows down at night
Posted by:
mclasser
()
Date: August 18, 2011 04:04PM
That's what I think too. It sucks that the slow speeds just started now. Damn Cox doesn't have enough nodes to support their oversubscribing of customers.
Re: Cox internet slows down at night
Posted by:
Verizon Guy
()
Date: August 18, 2011 04:37PM
I don't have or use Cox service, but there might be an additional problem. For Verizon DSL and FiOS, they "Admin" down the level of your upload and download speeds. This is done to prevent congestion on the network.
Re: Cox internet slows down at night
Posted by:
Mikhail
()
Date: August 19, 2011 11:34PM
Well god damn! I've noticed that to!! For the past 3 days slow internet, googled and found you guys! WTF is going on??? FN cox
Re: Cox internet slows down at night
Posted by:
wnrsm
()
Date: August 20, 2011 07:46AM
Porn. Porn. Wonderful Porn!
Re: Cox internet slows down at night
Posted by:
Olde Farte
()
Date: August 20, 2011 09:09AM
Yes, something is severely hitting Cox RECENTLY - my wife, who loves watching streaming video using a direct Vizio-TV-to-internet wireless connecton, is starting to notice and mention the intermittent connection caused by network load.
Something is not right - and, of course, Cox's online status site is broken.
Something is not right - and, of course, Cox's online status site is broken.
Re: Cox internet slows down at night
Posted by:
the rain
()
Date: August 20, 2011 02:17PM
It also doesn't help that most of the time there is a storm or a lot of rain, service degrades or goes out entirely.
Re: Cox internet slows down at night
Posted by:
Hank Moody
()
Date: August 20, 2011 04:53PM
If you have a choice, switch providers. Despite the shitty customer service and billing flim flam, I love my FiOS service. I get fast, rock-solid 30Mbps/30Mbps service at all hours of the day and TV for $83 per month. Fuck Cox.
Re: Cox internet slows down at night
Posted by:
cox sux cox
()
Date: August 20, 2011 11:01PM
I find that sometimes with my cox cable, random hd channels wont work at 1am+, yet the regular def channel will so i dont get that nuts when i have to watch king of the hill in standard. but i pay for the shit so wtf.
Re: Cox internet slows down at night
Posted by:
mclasser
()
Date: August 21, 2011 02:27AM
Phew, I'm glad I'm not the only one encountering this issue! We also stream shows/movies to our TV and after like 7 pm on the dot we can't even do that since the damn thing buffers every minute. Youtube around that time, forget it.
I talked to Cox and they said their was no maintenance/upgrades going on or anything. They ran me through their "Is your cable modem plugged in" idiot troubleshooting, obviously to no avail. I may try upgrading the modem since it is about 5 years old, and see what happens. We are an internet-heavy family and not being able to fully use the internet simply isn't going to work.
I talked to Cox and they said their was no maintenance/upgrades going on or anything. They ran me through their "Is your cable modem plugged in" idiot troubleshooting, obviously to no avail. I may try upgrading the modem since it is about 5 years old, and see what happens. We are an internet-heavy family and not being able to fully use the internet simply isn't going to work.
Re: Cox internet slows down at night
Posted by:
AZOOOPPY
()
Date: August 21, 2011 11:40AM
I'm glad I'm not the only one. I usually get around 20-30 mbps, but for the past 3 days, I've been getting Less than 3 mbps.
The last time I talked to cox was 2 months ago, and they recommended that I upgraded my modem to a DOCSIS 3 modem, as they were going to have "scheduled maintenance" in August to upgrade their systems to fully handle DOCSIS 3 connections or something like that. Of course, customer support doesnt know that unless you MAKE them dig for it.
The last time I talked to cox was 2 months ago, and they recommended that I upgraded my modem to a DOCSIS 3 modem, as they were going to have "scheduled maintenance" in August to upgrade their systems to fully handle DOCSIS 3 connections or something like that. Of course, customer support doesnt know that unless you MAKE them dig for it.
Re: Cox internet slows down at night
Posted by:
coxsucks
()
Date: August 21, 2011 12:36PM
One of the many reasons I am happy with the new service we have. Cox internet, let's see, first every time I tries to download something over 7 mb the fucker would freeze my download and it wouldn't continue, outages or system maintenance every week, Linxsus routers had to be replaced every 4-5 months and you could tell who had cox because everyone was holding the same router but the cox representative "assured," us that this was a first time issue that we were the only ones affected and that it wouldn't happen again, oh and the ethernet cable was always fucked up so I used to have to unplug the router and wait 10 seconds to plug it back in, and when I lived overseas the stmp outgoing address was whack so I could never send out e-mails through outlook. So glad we don't have cox anymore
Re: Cox internet slows down at night
Posted by:
Olde Farte
()
Date: August 21, 2011 03:19PM
AZOOOPPY Wrote:
-------------------------------------------------------
> The last time I talked to cox was 2 months ago,
> and they recommended that I upgraded my modem to a
> DOCSIS 3 modem, as they were going to have
> "scheduled maintenance" in August to upgrade their
> systems to fully handle DOCSIS 3 connections or
> something like that. Of course, customer support
> doesnt know that unless you MAKE them dig for it.
I wonder if that would be the root of the problem.
As an aside - I checked my service level and it is "Preferred", suggesting I'm not supposed to be able to stream video. However, prior to the last few weeks I =easily= could do just that.
BTW - an internet speed test done a couple days ago in the early morning (like 6-ish) said my speeds were better than about 80% of the database results. This suggests I am getting much better than "Preferred" service in general.
-------------------------------------------------------
> The last time I talked to cox was 2 months ago,
> and they recommended that I upgraded my modem to a
> DOCSIS 3 modem, as they were going to have
> "scheduled maintenance" in August to upgrade their
> systems to fully handle DOCSIS 3 connections or
> something like that. Of course, customer support
> doesnt know that unless you MAKE them dig for it.
I wonder if that would be the root of the problem.
As an aside - I checked my service level and it is "Preferred", suggesting I'm not supposed to be able to stream video. However, prior to the last few weeks I =easily= could do just that.
BTW - an internet speed test done a couple days ago in the early morning (like 6-ish) said my speeds were better than about 80% of the database results. This suggests I am getting much better than "Preferred" service in general.
Re: Cox internet slows down at night
Posted by:
Patriot
()
Date: August 21, 2011 03:20PM
My Cox is made in America... Fuck Yeah!
Re: Cox internet slows down at night
Posted by:
AZOOOPPY
()
Date: August 21, 2011 04:12PM
coxsucks Wrote:
-------------------------------------------------------
> One of the many reasons I am happy with the new
> service we have. Cox internet, let's see, first
> every time I tries to download something over 7 mb
> the fucker would freeze my download and it
> wouldn't continue, outages or system maintenance
> every week, Linxsus routers had to be replaced
> every 4-5 months and you could tell who had cox
> because everyone was holding the same router but
> the cox representative "assured," us that this was
> a first time issue that we were the only ones
> affected and that it wouldn't happen again, oh and
> the ethernet cable was always fucked up so I used
> to have to unplug the router and wait 10 seconds
> to plug it back in, and when I lived overseas the
> stmp outgoing address was whack so I could never
> send out e-mails through outlook. So glad we
> don't have cox anymore
Your router had nothing to do with it. I rarely ever have problems with Cox, I mean, as long as I get what I pay for (or much more), I'm fine. See, I pay for the "Preferred" package which is 15mbpsD/5mbpsU, but On average, I get 25-30mbpsD/4mbpsU, and I'm actually quite satisfied with that.
It just sounds like you dont know how to work your modem/routers properly yourself if you have constant problems like that.
-------------------------------------------------------
> One of the many reasons I am happy with the new
> service we have. Cox internet, let's see, first
> every time I tries to download something over 7 mb
> the fucker would freeze my download and it
> wouldn't continue, outages or system maintenance
> every week, Linxsus routers had to be replaced
> every 4-5 months and you could tell who had cox
> because everyone was holding the same router but
> the cox representative "assured," us that this was
> a first time issue that we were the only ones
> affected and that it wouldn't happen again, oh and
> the ethernet cable was always fucked up so I used
> to have to unplug the router and wait 10 seconds
> to plug it back in, and when I lived overseas the
> stmp outgoing address was whack so I could never
> send out e-mails through outlook. So glad we
> don't have cox anymore
Your router had nothing to do with it. I rarely ever have problems with Cox, I mean, as long as I get what I pay for (or much more), I'm fine. See, I pay for the "Preferred" package which is 15mbpsD/5mbpsU, but On average, I get 25-30mbpsD/4mbpsU, and I'm actually quite satisfied with that.
It just sounds like you dont know how to work your modem/routers properly yourself if you have constant problems like that.
Re: Cox internet slows down at night
Posted by:
Cox is crap
()
Date: August 21, 2011 05:40PM
Not until about 2 weeks ago this started for me, during the day however my internet slows down at at night it speeds up again. Especially while Im streaming videos during the day it buffers every 10 seconds. 2 am and it streams fine, if this continues Im probably going to switch to Verizon Fios.
Re: Cox internet slows down at night
Posted by:
coxsucks
()
Date: August 21, 2011 05:44PM
AZOOOPPY Wrote:
-------------------------------------------------------
> Your router had nothing to do with it. I rarely
> ever have problems with Cox, I mean, as long as I
> get what I pay for (or much more), I'm fine. See,
> I pay for the "Preferred" package which is
> 15mbpsD/5mbpsU, but On average, I get
> 25-30mbpsD/4mbpsU, and I'm actually quite
> satisfied with that.
>
> It just sounds like you dont know how to work your
> modem/routers properly yourself if you have
> constant problems like that.
Actually, no, every time I went to Best Buy there were other people standing in line who had the same issue and were told the same thing by Cox. Also if I don't know how to work my router properly then how come we're going on 2 years without any issue with Verizon???? Also how do you explain all the other shitty service they provided like the phone and cable? Guess I don't know how to work my phone or cable too then, right?
-------------------------------------------------------
> Your router had nothing to do with it. I rarely
> ever have problems with Cox, I mean, as long as I
> get what I pay for (or much more), I'm fine. See,
> I pay for the "Preferred" package which is
> 15mbpsD/5mbpsU, but On average, I get
> 25-30mbpsD/4mbpsU, and I'm actually quite
> satisfied with that.
>
> It just sounds like you dont know how to work your
> modem/routers properly yourself if you have
> constant problems like that.
Actually, no, every time I went to Best Buy there were other people standing in line who had the same issue and were told the same thing by Cox. Also if I don't know how to work my router properly then how come we're going on 2 years without any issue with Verizon???? Also how do you explain all the other shitty service they provided like the phone and cable? Guess I don't know how to work my phone or cable too then, right?
Re: Cox internet slows down at night
Posted by:
trashhalo
()
Date: August 21, 2011 07:49PM
Having the exact same issue in the fair oaks area. Started about monday last week. Called on Wednesday they sent a tech out on Friday who changed us to another port that had better signal (Whatever that means). We get back in town Sunday and still getting around 2mbps download. Call them back up and they are going to send another service tech out Tuesday. I doubt it will help. Service rep said that they have to send out the low level flunky techs 4-5 times before they will send the next level up technicians.
Re: Cox internet slows down at night
Posted by:
Olde Farte
()
Date: August 21, 2011 08:40PM
Well, I just tried a simple Youtube video test - a music video - and it couldn't play the music for more than a few seconds before pausing to load some more - no streaming at all.
This is for sure a new Cox problem, not enduser problem, but they haven't quite admitted it yet publicly.
I have an email exchange in progress - told them about the problem and mentioned NO CHANGES on my end, they got back to me asking me to check my computer (sigh), I got back to them three different times saying "Not my computer, multiple users seeing a problem" and "no changes on three different devices connecting to Cox" and finally "just tried a simple youtube and it was unusable".
We'll see what they ask me to check with my computer in their next reply.
This is for sure a new Cox problem, not enduser problem, but they haven't quite admitted it yet publicly.
I have an email exchange in progress - told them about the problem and mentioned NO CHANGES on my end, they got back to me asking me to check my computer (sigh), I got back to them three different times saying "Not my computer, multiple users seeing a problem" and "no changes on three different devices connecting to Cox" and finally "just tried a simple youtube and it was unusable".
We'll see what they ask me to check with my computer in their next reply.
Re: Cox internet slows down at night
Posted by:
Olde Farte
()
Date: August 21, 2011 08:49PM
I just ran the speedtest I ran a couple days ago (and got, like, 30+ Mbps download). This time I got 1.58 Mb/s download and 3.59 Mb/s UPLOAD!
That's pitiful and somewhat below even my "guaranteed" 15 M b/s.
I had nothing interesting running on my PC, nothing using my LAN other than that PC.
That's pitiful and somewhat below even my "guaranteed" 15 M b/s.
I had nothing interesting running on my PC, nothing using my LAN other than that PC.
Re: Cox internet slows down at night
Posted by:
Olde Farte
()
Date: August 21, 2011 08:50PM
The speed testing site is: http://speedtest.net/index.php
Re: Cox internet slows down at night
Posted by:
cox hater
()
Date: August 21, 2011 08:50PM
I dumped cox back in May for these same problems. Plus, I was getting tons of freezing and tiling on my screen. After several attempts by cox to fix it, I unplugged all my stuff and promptly cancelled my service. Cox told me that the freezing is "normal". Um, no. It's not normal. Had FIOS for 3+ months so far and zero problems with service and billing.
Re: Cox internet slows down at night
Posted by:
496
()
Date: August 21, 2011 08:59PM
Been having this same problem all week. Franklin Glen area.
Re: Cox internet slows down at night
Posted by:
Olde Farte
()
Date: August 22, 2011 10:52AM
Please EVERYONE who is noticing this - contact Cox support - I'd suggest email - note WHERE you are and note the speed problem and note that it is a NEW problem. If a lot of us kick support with these complaints of NEW slowdown someone there will finally get the idea that maybe the problem IS on Cox's end and they'll undo whatever configuration change they put in that is killing us.
Not ONE Cox customer is contracted to get 1.5Mbps speed on average.
Cox tech support email for Internet is:
CoxHSI.Services@cox.com
just send them a quick (polite!) note pointing out the problem and noting that it just started recently.
Not ONE Cox customer is contracted to get 1.5Mbps speed on average.
Cox tech support email for Internet is:
CoxHSI.Services@cox.com
just send them a quick (polite!) note pointing out the problem and noting that it just started recently.
Re: Cox internet slows down at night
Posted by:
bumpity bump
()
Date: August 22, 2011 07:23PM
bump.
Re: Cox internet slows down at night
Posted by:
Sam Adamson
()
Date: August 22, 2011 11:24PM
Alrighty, googled "WHY COX SLOWS DOWN AND SUX SO MUCH" and this is the first thing that came up, read all the comments, and ya, past week, slows to about .90 mbps...HORRIBLE....During day its around the same, hasnt done this till' now...WTF COX? Get ur spit together and work out ur bugs or wtf ever ur problem is...COME ON!!!
Re: Cox internet slows down at night
Posted by:
Olde Farte
()
Date: August 23, 2011 09:28AM
Cox support got back to me, got what I said over and over again wrong, said others had to complain if they're going to accept it as an area problem, I repeated once again what everyone has been saying and asked a-GAIN that they bump this out of support to one of the local network guys.
Sigh.
So PLEASE...EVERYONE...send them a quick email as noted above.
I'm getting great rates in the morning and horrendous rates at night (like 1-2Mbps) and this is a NEW problem suggesting Cox reconfigured something locally and got it wrong.
But if we don't complain enough they'll ignore it since there is no "outage"...
Sigh.
So PLEASE...EVERYONE...send them a quick email as noted above.
I'm getting great rates in the morning and horrendous rates at night (like 1-2Mbps) and this is a NEW problem suggesting Cox reconfigured something locally and got it wrong.
But if we don't complain enough they'll ignore it since there is no "outage"...
Re: Cox internet slows down at night
Posted by:
Verizon Guy
()
Date: August 23, 2011 11:30AM
Switch to FiOS its a better product by far anyway. As for your Cox Internet, call and ask to speak to manager.
***Note: You can check the speed of my Internet connection by going here and following their advice...
http://www.computerhope.com/issues/ch000539.htm
***Note: You can check the speed of my Internet connection by going here and following their advice...
http://www.computerhope.com/issues/ch000539.htm
Re: Cox internet slows down at night
Posted by:
Olde Farte
()
Date: August 24, 2011 12:07PM
Olde Farte Wrote:
-------------------------------------------------------
> This is for sure a new Cox problem, not enduser
> problem, but they haven't quite admitted it yet
> publicly.
Well, I've had SOME success with Cox - they have given me a trouble ticket number and link/phone for Tier 2 support so at least I managed to get this bumped a little higher. Will be calling them shortly.
Keep on complaining and mentioning it is a NEW problem!
-------------------------------------------------------
> This is for sure a new Cox problem, not enduser
> problem, but they haven't quite admitted it yet
> publicly.
Well, I've had SOME success with Cox - they have given me a trouble ticket number and link/phone for Tier 2 support so at least I managed to get this bumped a little higher. Will be calling them shortly.
Keep on complaining and mentioning it is a NEW problem!
Re: Cox internet slows down at night
Posted by:
Mikhail
()
Date: August 24, 2011 12:14PM
I've actually video taped slow connection speeds and I'm going to show it to the tech guy when he comes out tomorrow
Re: Cox internet slows down at night
Posted by:
Olde Farte
()
Date: August 24, 2011 12:25PM
Mikhail Wrote:
-------------------------------------------------------
> I've actually video taped slow connection speeds
> and I'm going to show it to the tech guy when he
> comes out tomorrow
Yeah, they wanted to send a tech out to our house, too, but I told them "No". After a few more emails they said "We're bumping this up to Tier 2".
-------------------------------------------------------
> I've actually video taped slow connection speeds
> and I'm going to show it to the tech guy when he
> comes out tomorrow
Yeah, they wanted to send a tech out to our house, too, but I told them "No". After a few more emails they said "We're bumping this up to Tier 2".
Re: Cox internet slows down at night
Posted by:
Olde Farte
()
Date: August 24, 2011 01:28PM
Olde Farte Wrote:
-------------------------------------------------------
> Yeah, they wanted to send a tech out to our house,
> too, but I told them "No". After a few more emails
> they said "We're bumping this up to Tier 2".
Well, turns out Tier 2 =also= wants to send someone out to my house.
Okay, I gave up - techie coming to my house tomorrow to witness the slowdown personally.
Sigh...sure hope others are complaining still...
-------------------------------------------------------
> Yeah, they wanted to send a tech out to our house,
> too, but I told them "No". After a few more emails
> they said "We're bumping this up to Tier 2".
Well, turns out Tier 2 =also= wants to send someone out to my house.
Okay, I gave up - techie coming to my house tomorrow to witness the slowdown personally.
Sigh...sure hope others are complaining still...
Re: Cox internet slows down at night
Posted by:
Mikhail
()
Date: August 24, 2011 02:58PM
Where do you guys live? I live in Jefferson at Fair Oaks apartments by Fair Oaks Mall
Re: Cox internet slows down at night
Posted by:
Olde Farte
()
Date: August 24, 2011 03:20PM
Sully Station, Fair Oaks, Franklin Glen - looks like areas within/near 50/66/28 triangle.
View Larger Map
View Larger Map
Re: Cox internet slows down at night
Posted by:
trashhalo
()
Date: August 24, 2011 03:22PM
Fair Oaks here as well.
Re: Cox internet slows down at night
Posted by:
MIkhail
()
Date: August 24, 2011 11:11PM
How's your internet tonight guys? Mine is blazing fast, looks like cox got their sheeez together and fixed whatever it was that was broken here. Let's hope it stays this way tomorrow as well
Re: Cox internet slows down at night
Posted by:
mclasser
()
Date: August 24, 2011 11:50PM
Holy crap there are a lot of people with the same issue! I've been in a back in forth with Cox's email support. Not really getting anywhere. If this shit keeps happening, I'm start taking a serious look at Fios.
Re: Cox internet slows down at night
Posted by:
Olde Farte
()
Date: August 25, 2011 12:38PM
MIkhail Wrote:
-------------------------------------------------------
> How's your internet tonight guys? Mine is blazing
> fast, looks like cox got their sheeez together and
> fixed whatever it was that was broken here. Let's
> hope it stays this way tomorrow as well
Yup - last night was indeed back to the good way it was a couple weeks ago - figures, huh? As soon as I talk to Tier 2 support and give in to their request that someone come out to my house this afternoon, everything clears up (at least for one night...).
Sheesh.
-------------------------------------------------------
> How's your internet tonight guys? Mine is blazing
> fast, looks like cox got their sheeez together and
> fixed whatever it was that was broken here. Let's
> hope it stays this way tomorrow as well
Yup - last night was indeed back to the good way it was a couple weeks ago - figures, huh? As soon as I talk to Tier 2 support and give in to their request that someone come out to my house this afternoon, everything clears up (at least for one night...).
Sheesh.
Re: Cox internet slows down at night
Posted by:
AZOOOPPY
()
Date: August 25, 2011 01:25PM
Thank you to whoever scheduled an appointment with Cox. Because of that, they saw that it was an area problem and fixed it. My internet is almost normal 21mbps Download.
Re: Cox internet slows down at night
Posted by:
Olde Farte
()
Date: August 25, 2011 01:46PM
AZOOOPPY Wrote:
-------------------------------------------------------
> ...they saw that it was an area problem and fixed it.
> My internet is almost normal 21mbps Download.
I sincerely hope it is indeed "permanently" fixed. Last night that also was about (plus or minus) our download speed (again). Right now, of course, we're getting speed test results a lot better than that (at least, the first N packets that are Powerboosted...).
Here's the speed testing site again: http://speedtest.net/index.php
-------------------------------------------------------
> ...they saw that it was an area problem and fixed it.
> My internet is almost normal 21mbps Download.
I sincerely hope it is indeed "permanently" fixed. Last night that also was about (plus or minus) our download speed (again). Right now, of course, we're getting speed test results a lot better than that (at least, the first N packets that are Powerboosted...).
Here's the speed testing site again: http://speedtest.net/index.php
Re: Cox internet slows down at night
Posted by:
trashhalo
()
Date: August 25, 2011 01:57PM
I wonder if it was me. I was able to get the issue escalated to the networking team at cox after two separate appointments did nothing. Got a call on the 24th saying that they identified a issue that was causing the whole area to have speed issues and it should be fixed now.
Re: Cox internet slows down at night
Posted by:
Olde Farte
()
Date: August 25, 2011 02:00PM
trashhalo Wrote:
-------------------------------------------------------
> ...Got a call on the 24th saying that they identified a issue that
> was causing the whole area to have speed issues and it should be fixed now.
Very very cool - I have an email into Tier 2 support requesting an update on what fixed the problem. Your words suggest I might actually get a reply!
Thanks a lot for your efforts.
-------------------------------------------------------
> ...Got a call on the 24th saying that they identified a issue that
> was causing the whole area to have speed issues and it should be fixed now.
Very very cool - I have an email into Tier 2 support requesting an update on what fixed the problem. Your words suggest I might actually get a reply!
Thanks a lot for your efforts.
Re: Cox internet slows down at night
Posted by:
Mikhail
()
Date: August 26, 2011 12:12AM
Ok, so I actually cancelled my appointment with cox technician today, getting great speeds!!!
Re: Cox internet slows down at night
Posted by:
mclasser
()
Date: August 26, 2011 10:12AM
Trashhalo, you're a baller! I ended up cancelling my appointment too. Normal speeds are hopefully here to stay.
Re: Cox internet slows down at night
Posted by:
justsayin
()
Date: August 26, 2011 10:22AM
The Fairfax Underground community comes through! No telling how many people appreciate it without knowing it.
Re: Cox internet slows down at night
Posted by:
Olde Farte
()
Date: August 26, 2011 10:25AM
Yup - all appears well again (though I got zero feedback from Cox on my official trouble-ticket-enhanced complaint).
Re: Cox internet slows down at night
Posted by:
Beth
()
Date: November 15, 2011 12:21AM
We live in the Mt Vernon area and are having major problems with the internet slowing down. I have increased RAM and bought a new router. It hasn't helped.
Re: Cox internet slows down at night
Posted by:
James
()
Date: November 16, 2011 11:29AM
Your slow internet could be caused by a slow Ethernet card in your computer. I doubt that though, Pretty much the whole Phoenix area got lost internet connection last night cause of cox sucking too much cox.
Re: Cox internet slows down at night
Posted by:
Cox Communications
()
Date: November 16, 2011 06:27PM
not just Phoenix, it was widespread. It was a problem with the DNS server
Re: Cox internet slows down at night
Posted by:
Former Cox Customer
()
Date: November 17, 2011 02:21AM
Cox is CRAP pure and simple. When it does work they use packet limiting to screw up Bit Torrent users. This slows everybody down. This and putting too many people on a node makes for a real poor experience. This and many other reasons make it garbage. I used their outdated service for years. Switched to FIOS and couldn't be happier.
COX IS CRAP.
COX IS CRAP.
Re: Cox internet slows down at night
Posted by:
Olsonjla
()
Date: December 15, 2011 04:40PM
Lolz. I've never had a problem - I use Cox. But whatevs.
Re: Cox internet slows down at night
Posted by:
JustWait
()
Date: December 21, 2011 02:14PM
You might not have had a problem yet, but when you do get ready for customer service that is more interested in blaming the problem on your equipment (splitter, modem, router, cables, whatevs) than trying to determine what the problem is. Even when several people have the same complaint. I'll be glad when Verizon finishes wiring out building for FIOS. I'm sick of Cox "there must be something wrong with your splitter" Communications.
Re: Cox internet slows down at night
Posted by:
jakal
()
Date: January 23, 2012 12:21AM
I have a 24mb internet package with cox. It's fast during the day, but at night, it's horribly slow; around 2mb. Contacting cox about the issue and the service representative basically tells me there isn't anything they can do. He explains that he has the 50mb connection - there top of the line internet - and it gets crappy speeds at night too. I wish Verizon fios was available in oklahoma, I'm tired of getting screwed by cox.
Re: Cox internet slows down at night
Posted by:
coxsuckers
()
Date: March 09, 2012 01:10AM
Anyone else having extremely slow cox internet tonight? I am getting 30/kbs at the moment. I am in fairfax.
Re: Cox internet slows down at night
Posted by:
coxsuckers
()
Date: March 09, 2012 01:21AM
Well you sound like rusty hall.
Re: Cox internet slows down at night
Posted by:
AZOOOPPY
()
Date: March 14, 2012 05:48PM
Not slow, but i've been getting a LOT of disconnects....frequently
Re: Cox internet slows down at night
Posted by:
BreakfastComposer
()
Date: June 30, 2012 02:15AM
I have been (and still am!) having the nighttime slowdown issue in Shalimar, Florida, so it doesn't seem to just be a local thing :\
Re: Cox internet slows down at night
Posted by:
Curmudgeon
()
Date: August 16, 2012 07:23AM
Aren't they required to bump you up to a higher speed tier for free if they can't deliver the advertised speeds? I was down to 3Mbps download last night. Awful.
Re: Cox internet slows down at night
Posted by:
Romney
()
Date: August 16, 2012 03:13PM
My TV slows down at night too.
Re: Cox internet slows down at night
Posted by:
RustyNail
()
Date: August 16, 2012 11:32PM
Upgrade your cable modem from DOCSIS 2.0 to 3.0. Problem solved.
COX internet slow
Posted by:
9eyFk
()
Date: September 02, 2012 09:29PM
Have been at 23 Mbps since forever, now down to 3 Mbps.
Not sure when this problem started.
Not sure when this problem started.
Re: Cox internet slows down at night
Posted by:
Gonads & Strife
()
Date: September 02, 2012 09:30PM
this is why its so slow
***EDIT***
pic taken down because I feel kinda sorry for the guy since that other pic came out
Edited 1 time(s). Last edit at 09/03/2012 11:06AM by Gonads & Strife.
***EDIT***
pic taken down because I feel kinda sorry for the guy since that other pic came out
Edited 1 time(s). Last edit at 09/03/2012 11:06AM by Gonads & Strife.
Re: COX internet slow
Posted by:
9eyFk
()
Date: September 10, 2012 10:33PM
9eyFk Wrote:
-------------------------------------------------------
> Have been at 23 Mbps since forever, now down to 3 Mbps.
>
> Not sure when this problem started.
Finally called tech support tonight, and they said that I never should have been getting the 23 Mbps service (for the last 3 years), and that my speeds were now correct for the service I'm paying for.
Contacted Verizon after I hung up: they will give me 50/75 Mps for considerably less money than I've been paying COX, guaranteed rate for 2 years.
Can't wait for Verizon to show up an and get my FIOS connected!
-------------------------------------------------------
> Have been at 23 Mbps since forever, now down to 3 Mbps.
>
> Not sure when this problem started.
Finally called tech support tonight, and they said that I never should have been getting the 23 Mbps service (for the last 3 years), and that my speeds were now correct for the service I'm paying for.
Contacted Verizon after I hung up: they will give me 50/75 Mps for considerably less money than I've been paying COX, guaranteed rate for 2 years.
Can't wait for Verizon to show up an and get my FIOS connected!
Re: Cox internet slows down at night
Posted by:
Johnston
()
Date: November 07, 2012 10:00AM
Cox might as well convert to a telegraphy service. That is about the speed that they run at. With the way cox has treated me over the yeras as a basic customer, I sure as heck won't pay more money to them for better service. I will go else where.
Re: Cox internet slows down at night
Posted by:
FiOS Rocks
()
Date: November 07, 2012 10:19AM
Johnston Wrote:
-------------------------------------------------------
> Cox might as well convert to a telegraphy service.
> That is about the speed that they run at. With
> the way cox has treated me over the yeras as a
> basic customer, I sure as heck won't pay more
> money to them for better service. I will go else
> where.
Years ago, I switched back and forth between Cox and FiOS a few times catching deals. FiOS has always been reliable and I never experienced slowdowns or outages. Cox can be pretty sketchy. I stick with FiOS now.
I know for a fact that Cox throttles bandwidth on common ports that torrents, and streaming video tend to use. Often when you experience long-term slowdowns, changinge ports will fix it until they find that port. For the intermittent slowdowns, it just means your neighbors are using a lot of bandwidth, too.
If I didn't have grandfathered truly unlimited 3G, and could get a truly unlimited 4G, I would switch to that, drop FiOS and use my smartphone as a mobile hotspot instead, but FiOS is the best "landline" type internet service available.
-------------------------------------------------------
> Cox might as well convert to a telegraphy service.
> That is about the speed that they run at. With
> the way cox has treated me over the yeras as a
> basic customer, I sure as heck won't pay more
> money to them for better service. I will go else
> where.
Years ago, I switched back and forth between Cox and FiOS a few times catching deals. FiOS has always been reliable and I never experienced slowdowns or outages. Cox can be pretty sketchy. I stick with FiOS now.
I know for a fact that Cox throttles bandwidth on common ports that torrents, and streaming video tend to use. Often when you experience long-term slowdowns, changinge ports will fix it until they find that port. For the intermittent slowdowns, it just means your neighbors are using a lot of bandwidth, too.
If I didn't have grandfathered truly unlimited 3G, and could get a truly unlimited 4G, I would switch to that, drop FiOS and use my smartphone as a mobile hotspot instead, but FiOS is the best "landline" type internet service available.
Re: Cox internet slows down at night
Posted by:
atom888
()
Date: November 15, 2012 09:56PM
I've been having terribly slow speeds ever since Hurricane Sandy. Seems the upload speeds are terrible and the download speeds are also terrible. I'm thinking of switching to FiOS! Cox better get their act together or they'll start losing customers in droves!
Re: Cox internet slows down at night
Posted by:
knowitall
()
Date: November 17, 2012 11:50AM
ever since the sandy storm cox has been screwed up.
constant disconnects-especially at night.
constant disconnects-especially at night.
Re: Cox internet slows down at night
Posted by:
btn
()
Date: December 08, 2012 11:01PM
I have been having this problem for quite a while. It generally happens after 10 PM and continues early in the morning before 8 AM. Other than that, the service is very good.
I just did a firmware upgrade on my router the other day and that seems to have improved things a little. I'm getting closer, though, to making the switch to Fios because of the inconsistency. Cox's "troubleshooting" is getting more than a little repetitive and ineffective.
I just did a firmware upgrade on my router the other day and that seems to have improved things a little. I'm getting closer, though, to making the switch to Fios because of the inconsistency. Cox's "troubleshooting" is getting more than a little repetitive and ineffective.
Re: Cox internet slows down at night
Posted by:
FiOS is much better
()
Date: December 09, 2012 12:03AM
btn Wrote:
-------------------------------------------------------
> I have been having this problem for quite a while.
> It generally happens after 10 PM and continues
> early in the morning before 8 AM. Other than that,
> the service is very good.
Run a speed test several days in a row just before and after 10 PM (or whenever it slows down) and screen capture them. Send that to Cox. If there is a consistent slowdown during a specific time frame, there may be something going on (a neighbor running a heavily accessed seedbox during those hours, some sort of interference upstream, who knows).
>
> I just did a firmware upgrade on my router the
> other day and that seems to have improved things a
> little. I'm getting closer, though, to making the
> switch to Fios because of the inconsistency. Cox's
> "troubleshooting" is getting more than a little
> repetitive and ineffective.
The troubleshooting you're doing over the phone is all scripted for minimum wage call center people to help average users with average problems like "is your computer plugged in?", "Is your computer turned on?", "Can you turn it off and then on again?" -- that isn't going to help you.
They need to send someone out with a signal meter during the periods that it slows down, and test the signal strength not just at your router but also at the tree (the tampon applicator tip sticking out of the ground). They aren't going to do that, though.
Just call FiOS. You'll be amazed once you experience the low latency of optical signals. The prices are not that far apart, and FiOS has never failed me.
Oh, just one idea that I just thought of -- have you made sure nobody is connecting to your WiFi and using up all of your bandwidth?
-------------------------------------------------------
> I have been having this problem for quite a while.
> It generally happens after 10 PM and continues
> early in the morning before 8 AM. Other than that,
> the service is very good.
Run a speed test several days in a row just before and after 10 PM (or whenever it slows down) and screen capture them. Send that to Cox. If there is a consistent slowdown during a specific time frame, there may be something going on (a neighbor running a heavily accessed seedbox during those hours, some sort of interference upstream, who knows).
>
> I just did a firmware upgrade on my router the
> other day and that seems to have improved things a
> little. I'm getting closer, though, to making the
> switch to Fios because of the inconsistency. Cox's
> "troubleshooting" is getting more than a little
> repetitive and ineffective.
The troubleshooting you're doing over the phone is all scripted for minimum wage call center people to help average users with average problems like "is your computer plugged in?", "Is your computer turned on?", "Can you turn it off and then on again?" -- that isn't going to help you.
They need to send someone out with a signal meter during the periods that it slows down, and test the signal strength not just at your router but also at the tree (the tampon applicator tip sticking out of the ground). They aren't going to do that, though.
Just call FiOS. You'll be amazed once you experience the low latency of optical signals. The prices are not that far apart, and FiOS has never failed me.
Oh, just one idea that I just thought of -- have you made sure nobody is connecting to your WiFi and using up all of your bandwidth?
Re: Cox internet slows down at night
Posted by:
Olde Farte, II
()
Date: December 09, 2012 07:35AM
FiOS is much better Wrote:
-------------------------------------------------------
> Oh, just one idea that I just thought of -- have
> you made sure nobody is connecting to your WiFi
> and using up all of your bandwidth?
That should be a continuing concern for some - my TV (!) did a WIFI-network scan when I first installed it and found two immediate neighbors' WEP-"protected" networks - the other hits were all WPA. WEP is fairly unsecure (insecure?) - anyone wanting to use them probably could with very little trouble.
==========
See your neighborhood's networks on http://www.wigle.net
Direct link for browsing their map: http://wigle.net/gps/gps/Map/onlinemap2/
==========
As noted before, I very very rarely have any problems with Cox - when I =do= have problems, however, it's like pulling teeth to get Cox to acknowledge the problem is theirs.
And when I have had problems, it has ALWAYS been their problem, not mine.
-------------------------------------------------------
> Oh, just one idea that I just thought of -- have
> you made sure nobody is connecting to your WiFi
> and using up all of your bandwidth?
That should be a continuing concern for some - my TV (!) did a WIFI-network scan when I first installed it and found two immediate neighbors' WEP-"protected" networks - the other hits were all WPA. WEP is fairly unsecure (insecure?) - anyone wanting to use them probably could with very little trouble.
==========
See your neighborhood's networks on http://www.wigle.net
Direct link for browsing their map: http://wigle.net/gps/gps/Map/onlinemap2/
==========
As noted before, I very very rarely have any problems with Cox - when I =do= have problems, however, it's like pulling teeth to get Cox to acknowledge the problem is theirs.
And when I have had problems, it has ALWAYS been their problem, not mine.
Re: Cox internet slows down at night
Posted by:
Olde Farte, II
()
Date: December 09, 2012 07:41AM
FiOS is much better Wrote:
-------------------------------------------------------
> Run a speed test...
I just ran one of those - 10ms ping, 31-ish Mbps (*), 3.8-ish Mbps upload.
http://speedtest.net/index.php
These are typical results across many tests at various times on a fairly quiescent machine (just about nothing "extra" running on a fast machine hardwired to the router hardwired to the cable modem).
-------------
(*) That download speed is an average - the initial N megabytes are at full speed (Cox calls it "speedboost" or something like that), the remainder of the test was at what appears to be a significantly lower speed. I think I pay for 15 Mbps or something similar.
-------------------------------------------------------
> Run a speed test...
I just ran one of those - 10ms ping, 31-ish Mbps (*), 3.8-ish Mbps upload.
http://speedtest.net/index.php
These are typical results across many tests at various times on a fairly quiescent machine (just about nothing "extra" running on a fast machine hardwired to the router hardwired to the cable modem).
-------------
(*) That download speed is an average - the initial N megabytes are at full speed (Cox calls it "speedboost" or something like that), the remainder of the test was at what appears to be a significantly lower speed. I think I pay for 15 Mbps or something similar.
Re: Cox internet slows down at night
Posted by:
SiriusB
()
Date: December 11, 2012 05:48PM
There is only so much available bandwidth on older seldom-upgraded or non-upgraded networks. Many smaller area providers oversell their available bandwidth (its like trying to get a seat on an airplane the two weeks before Christmas--400 people have tickets for 300 seats all at certain times). Brings in lots more money, as long as everybody is kept in the dark--including their own employees-- about what is really going on and as long as no one starts to complain to the regulatory agencies involved with cable/internet.
This used to work when folks were not addicted to the internet and to their 24-hour a day social networking "needs". So when everyone goes to work nowadays and hits their 1 gigabyte/sec in-house independant dedicated internet connections at work, staying off the local cable internet, there is a surplus of power and bandwidth running through the network and you have fewer issues if you are using it then at home.
Then the commuter herd hits the local Cox cable network as soon as they get home--of course mama and daddy and the 2.4 to 7.5 kids whose mamas and daddies have ensured that they each have their own computer (got to excell in school tech-wise, you know, to get into 'Hahvahd') all come home from school and jump on THEIR computers---and of course, after all the bandwidth available gets narrowed to a trickle for everybody in the County--now you see where this goes--nowhere, at warp speed!
Cox can fix this but they would have to completely upgrade their networks like Comcast did. Or you can move to a Comcast (or Verizon) territory and see if that makes a difference. We have Comcast and we get 54 Mbs for WiFi and 100 Mbs (using an ethernet cable) with an Motorola Surfboard XTreme modem and an 902.11n Wifi router, on Comcast. Since they upgraded their network, we have had no issues, except a couple of times when the storms took out their network for awhile.
This used to work when folks were not addicted to the internet and to their 24-hour a day social networking "needs". So when everyone goes to work nowadays and hits their 1 gigabyte/sec in-house independant dedicated internet connections at work, staying off the local cable internet, there is a surplus of power and bandwidth running through the network and you have fewer issues if you are using it then at home.
Then the commuter herd hits the local Cox cable network as soon as they get home--of course mama and daddy and the 2.4 to 7.5 kids whose mamas and daddies have ensured that they each have their own computer (got to excell in school tech-wise, you know, to get into 'Hahvahd') all come home from school and jump on THEIR computers---and of course, after all the bandwidth available gets narrowed to a trickle for everybody in the County--now you see where this goes--nowhere, at warp speed!
Cox can fix this but they would have to completely upgrade their networks like Comcast did. Or you can move to a Comcast (or Verizon) territory and see if that makes a difference. We have Comcast and we get 54 Mbs for WiFi and 100 Mbs (using an ethernet cable) with an Motorola Surfboard XTreme modem and an 902.11n Wifi router, on Comcast. Since they upgraded their network, we have had no issues, except a couple of times when the storms took out their network for awhile.
Re: Cox internet slows down at night
Posted by:
Senator Ted Stevens
()
Date: December 11, 2012 08:06PM
My tubes are rockin'.
They want to deliver vast amounts of information over the Internet. And again, the Internet is not something that you just dump something on. It's not a big truck. It's a series of tubes. And if you don't understand, those tubes can be filled and if they are filled, when you put your message in, it gets in line and it's going to be delayed by anyone that puts into that tube enormous amounts of material, enormous amounts of material.
They want to deliver vast amounts of information over the Internet. And again, the Internet is not something that you just dump something on. It's not a big truck. It's a series of tubes. And if you don't understand, those tubes can be filled and if they are filled, when you put your message in, it gets in line and it's going to be delayed by anyone that puts into that tube enormous amounts of material, enormous amounts of material.
Re: Cox internet slows down at night
Posted by:
Olde Farte, II
()
Date: December 12, 2012 07:37AM
COX is advertising some sort of extreme speeds "recently" - not cheap but certainly fast:
http://ww2.cox.com/residential/northernvirginia/internet/ultimate-internet.cox
http://ww2.cox.com/residential/northernvirginia/internet/ultimate-internet.cox
Re: Cox internet slows down at night
Posted by:
Olde Farte, II
()
Date: December 12, 2012 07:38AM
Senator Ted Stevens Wrote:
-------------------------------------------------------
> ...It's a series of tubes. And if you don't understand, those tubes can be filled
> and if they are filled, when you put your message in, it gets in line and it's
> going to be delayed by anyone that puts into that tube enormous amounts of
> material, enormous amounts of material.
And there's also latency which your ping time shows.
E.g., satellite internet can be really fast - but don't try gaming on it!
-------------------------------------------------------
> ...It's a series of tubes. And if you don't understand, those tubes can be filled
> and if they are filled, when you put your message in, it gets in line and it's
> going to be delayed by anyone that puts into that tube enormous amounts of
> material, enormous amounts of material.
And there's also latency which your ping time shows.
E.g., satellite internet can be really fast - but don't try gaming on it!
Re: Cox internet slows down at night
Posted by:
34 ms for Fiber is high
()
Date: December 12, 2012 12:46PM
Olde Farte, II Wrote:
-------------------------------------------------------
> Senator Ted Stevens Wrote:
> --------------------------------------------------
> -----
> > ...It's a series of tubes. And if you don't
> understand, those tubes can be filled
> > and if they are filled, when you put your
> message in, it gets in line and it's
> > going to be delayed by anyone that puts into
> that tube enormous amounts of
> > material, enormous amounts of material.
>
> And there's also latency which your ping time
> shows.
>
> E.g., satellite internet can be really fast - but
> don't try gaming on it!
34 milliseconds is pretty high latency for FiOS. I can only figure this is due to his wireless connection or something about his internal network.
The latency with FiOS is usually really low, like under 5 ms, often <1 ms.
My PC has the cache on a solid state drive, with an ethernet connection to the router, and web pages load on my screen practically instantaneously. 50 MB/s is actually overkill. The only way I could justify paying more for a higher speed would be if I had 5 or 6 people sharing my connection. I could actually get away with the 25 MB/s service, but I'd only save about $15 a month.
-------------------------------------------------------
> Senator Ted Stevens Wrote:
> --------------------------------------------------
> -----
> > ...It's a series of tubes. And if you don't
> understand, those tubes can be filled
> > and if they are filled, when you put your
> message in, it gets in line and it's
> > going to be delayed by anyone that puts into
> that tube enormous amounts of
> > material, enormous amounts of material.
>
> And there's also latency which your ping time
> shows.
>
> E.g., satellite internet can be really fast - but
> don't try gaming on it!
34 milliseconds is pretty high latency for FiOS. I can only figure this is due to his wireless connection or something about his internal network.
The latency with FiOS is usually really low, like under 5 ms, often <1 ms.
My PC has the cache on a solid state drive, with an ethernet connection to the router, and web pages load on my screen practically instantaneously. 50 MB/s is actually overkill. The only way I could justify paying more for a higher speed would be if I had 5 or 6 people sharing my connection. I could actually get away with the 25 MB/s service, but I'd only save about $15 a month.
Re: Cox internet slows down at night
Posted by:
Cocx
()
Date: December 12, 2012 01:19PM
Its called bundle we bundle eveything HEHE
Re: Cox internet slows down at night
Posted by:
Olde Farte, II
()
Date: December 12, 2012 01:43PM
34 ms for Fiber is high Wrote:
-------------------------------------------------------
> ...50 MB/s is actually overkill.
> The only way I could justify paying more for a
> higher speed would be if I had 5 or 6 people
> sharing my connection. I could actually get away
> with the 25 MB/s service, but I'd only save about
> $15 a month.
Not to be forgotten is the services are usually quoted in bits per second (lowercase 'b'), not bytes per second (uppercase 'B'). The numbers up above I mention and the graphic posted just prior to that are bits per second speeds. I suspect the speeds you quote are Mbps as well.
-------------------------------------------------------
> ...50 MB/s is actually overkill.
> The only way I could justify paying more for a
> higher speed would be if I had 5 or 6 people
> sharing my connection. I could actually get away
> with the 25 MB/s service, but I'd only save about
> $15 a month.
Not to be forgotten is the services are usually quoted in bits per second (lowercase 'b'), not bytes per second (uppercase 'B'). The numbers up above I mention and the graphic posted just prior to that are bits per second speeds. I suspect the speeds you quote are Mbps as well.
Re: Cox internet slows down at night
Posted by:
Olde Farte, II
()
Date: December 12, 2012 01:53PM
This: http://en.wikipedia.org/wiki/Data_rate_units#Examples_of_bit_rates
is a cool table.
=============
In my house I have had two internet-connected HD TVs streaming HD video while another person was watching a streaming video on a PC. That was using Cox's 15 Mbps service level (though the ACTUAL service may vary either up or down from that).
is a cool table.
=============
In my house I have had two internet-connected HD TVs streaming HD video while another person was watching a streaming video on a PC. That was using Cox's 15 Mbps service level (though the ACTUAL service may vary either up or down from that).
Re: Cox internet slows down at night
Posted by:
34 ms for Fiber is high
()
Date: December 12, 2012 03:04PM
Olde Farte, II Wrote:
-------------------------------------------------------
> 34 ms for Fiber is high Wrote:
> --------------------------------------------------
> -----
> > ...50 MB/s is actually overkill.
> > The only way I could justify paying more for a
> > higher speed would be if I had 5 or 6 people
> > sharing my connection. I could actually get
> away
> > with the 25 MB/s service, but I'd only save
> about
> > $15 a month.
>
> Not to be forgotten is the services are usually
> quoted in bits per second (lowercase 'b'), not
> bytes per second (uppercase 'B'). The numbers up
> above I mention and the graphic posted just prior
> to that are bits per second speeds. I suspect the
> speeds you quote are Mbps as well.
Yeah, that was just lazy typing. 50 megabytes per second would be 8 times faster.
As far as 15Mb/s, that is probably adequate for an average family.
I've never been able to max out my bandwidth, and I have 2 smart TVs, a WD TV Live, a slingplayer, most of my house wired with Insteon switches with a SmartLinc so I can unlock my front door and turn lights and appliances on and off and control my thermostat with my smartphone, a torrent seedbox and 3 PCs. Latency is more important to me than overall bandwidth.
-------------------------------------------------------
> 34 ms for Fiber is high Wrote:
> --------------------------------------------------
> -----
> > ...50 MB/s is actually overkill.
> > The only way I could justify paying more for a
> > higher speed would be if I had 5 or 6 people
> > sharing my connection. I could actually get
> away
> > with the 25 MB/s service, but I'd only save
> about
> > $15 a month.
>
> Not to be forgotten is the services are usually
> quoted in bits per second (lowercase 'b'), not
> bytes per second (uppercase 'B'). The numbers up
> above I mention and the graphic posted just prior
> to that are bits per second speeds. I suspect the
> speeds you quote are Mbps as well.
Yeah, that was just lazy typing. 50 megabytes per second would be 8 times faster.
As far as 15Mb/s, that is probably adequate for an average family.
I've never been able to max out my bandwidth, and I have 2 smart TVs, a WD TV Live, a slingplayer, most of my house wired with Insteon switches with a SmartLinc so I can unlock my front door and turn lights and appliances on and off and control my thermostat with my smartphone, a torrent seedbox and 3 PCs. Latency is more important to me than overall bandwidth.
Re: Cox internet slows down at night
Posted by:
Senator Ted Stevens
()
Date: December 12, 2012 07:17PM
I agree that is high, didn't even pay attention to it before posting. I was only looking at the speeds. When the test was run I was torrenting a file and watching Amazon instant video on the ipad. My normal ping times are 10-11ms over WiFi-N.
Setup:
Fios router in living room, main floor.
My PC is upstairs in the MB. Since I don't want to run wires in the house (and I don't want to use Verizons WiFi b/c it's POS) I've turned off the Verizon Fios wifi and backsided a Cisco E4200 which provides WiFi service to the house.
In the MB I run a Cisco WET610N to convert WiFi back to copper and from there a switch provides network to my PC, PS3, 360, and Slingbox.
The 5Ghz Wireless N is dual channel FYI - it matters.
But... I take issue with you saying that Fios has low latency and I should be somewhere around 5ms or better. Everyone on the "tubes" is at the mercy of *ALL* networks in the path to destination. Once it leaves Verizon's network how can they be responsible for latency? If another network has advertised a crappy route it can wreck havoc. Your ping might (after leaving Verizon) bounce all around the East coast before arriving at a test server located 10 miles away. Please post one of your tests with 1-5ms ping times from Verizon Fios.
Here's a test conducted just now on a server further away than the first test:
34 ms for Fiber is high Wrote:
-------------------------------------------------------
> Olde Farte, II Wrote:
> --------------------------------------------------
> -----
> > Senator Ted Stevens Wrote:
> >
> --------------------------------------------------
>
> > -----
> > > ...It's a series of tubes. And if you don't
> > understand, those tubes can be filled
> > > and if they are filled, when you put your
> > message in, it gets in line and it's
> > > going to be delayed by anyone that puts into
> > that tube enormous amounts of
> > > material, enormous amounts of material.
> >
> > And there's also latency which your ping time
> > shows.
> >
> > E.g., satellite internet can be really fast -
> but
> > don't try gaming on it!
>
>
> 34 milliseconds is pretty high latency for FiOS.
> I can only figure this is due to his wireless
> connection or something about his internal
> network.
>
> The latency with FiOS is usually really low, like
> under 5 ms, often <1 ms.
>
> My PC has the cache on a solid state drive, with
> an ethernet connection to the router, and web
> pages load on my screen practically
> instantaneously. 50 MB/s is actually overkill.
> The only way I could justify paying more for a
> higher speed would be if I had 5 or 6 people
> sharing my connection. I could actually get away
> with the 25 MB/s service, but I'd only save about
> $15 a month.
Setup:
Fios router in living room, main floor.
My PC is upstairs in the MB. Since I don't want to run wires in the house (and I don't want to use Verizons WiFi b/c it's POS) I've turned off the Verizon Fios wifi and backsided a Cisco E4200 which provides WiFi service to the house.
In the MB I run a Cisco WET610N to convert WiFi back to copper and from there a switch provides network to my PC, PS3, 360, and Slingbox.
The 5Ghz Wireless N is dual channel FYI - it matters.
But... I take issue with you saying that Fios has low latency and I should be somewhere around 5ms or better. Everyone on the "tubes" is at the mercy of *ALL* networks in the path to destination. Once it leaves Verizon's network how can they be responsible for latency? If another network has advertised a crappy route it can wreck havoc. Your ping might (after leaving Verizon) bounce all around the East coast before arriving at a test server located 10 miles away. Please post one of your tests with 1-5ms ping times from Verizon Fios.
Here's a test conducted just now on a server further away than the first test:
34 ms for Fiber is high Wrote:
-------------------------------------------------------
> Olde Farte, II Wrote:
> --------------------------------------------------
> -----
> > Senator Ted Stevens Wrote:
> >
> --------------------------------------------------
>
> > -----
> > > ...It's a series of tubes. And if you don't
> > understand, those tubes can be filled
> > > and if they are filled, when you put your
> > message in, it gets in line and it's
> > > going to be delayed by anyone that puts into
> > that tube enormous amounts of
> > > material, enormous amounts of material.
> >
> > And there's also latency which your ping time
> > shows.
> >
> > E.g., satellite internet can be really fast -
> but
> > don't try gaming on it!
>
>
> 34 milliseconds is pretty high latency for FiOS.
> I can only figure this is due to his wireless
> connection or something about his internal
> network.
>
> The latency with FiOS is usually really low, like
> under 5 ms, often <1 ms.
>
> My PC has the cache on a solid state drive, with
> an ethernet connection to the router, and web
> pages load on my screen practically
> instantaneously. 50 MB/s is actually overkill.
> The only way I could justify paying more for a
> higher speed would be if I had 5 or 6 people
> sharing my connection. I could actually get away
> with the 25 MB/s service, but I'd only save about
> $15 a month.
Re: Cox internet slows down at night
Posted by:
Senator Ted Stevens
()
Date: December 12, 2012 07:19PM
Lol oops, same server on both tests.
Re: Cox internet slows down at night
Posted by:
Netstat
()
Date: December 12, 2012 07:57PM
My FIOS ping is kinda slow now too. About 45ms or so on the speetest.net results.
Doing a tracert, the delay looks to be several hops out on on Verizon's net. Everything else is a few ms.
Doing a tracert, the delay looks to be several hops out on on Verizon's net. Everything else is a few ms.
Re: Cox internet slows down at night
Posted by:
Olde Farte, II
()
Date: March 04, 2013 06:36PM
Olde Farte, II Wrote:
-------------------------------------------------------
> This:
> http://en.wikipedia.org/wiki/Data_rate_units#Examp
> les_of_bit_rates
>
> is a cool table.
>
> =============
>
> In my house I have had two internet-connected HD
> TVs streaming HD video while another person was
> watching a streaming video on a PC. That was using
> Cox's 15 Mbps service level (though the ACTUAL
> service may vary either up or down from that).
Just installed a DOCSIS 3.0 cablemodem - pretty much the install was painless. Speedtests run around this time indicate the modem is almost steady at 20Mbps where before the "Powerboost" would peak it at 30Mbps for a short while, then drop it down to something somewhat lower. I'll test again tomorrow AM at 05:30-ish (quiescent network...) and see what happens.
-------------------------------------------------------
> This:
> http://en.wikipedia.org/wiki/Data_rate_units#Examp
> les_of_bit_rates
>
> is a cool table.
>
> =============
>
> In my house I have had two internet-connected HD
> TVs streaming HD video while another person was
> watching a streaming video on a PC. That was using
> Cox's 15 Mbps service level (though the ACTUAL
> service may vary either up or down from that).
Just installed a DOCSIS 3.0 cablemodem - pretty much the install was painless. Speedtests run around this time indicate the modem is almost steady at 20Mbps where before the "Powerboost" would peak it at 30Mbps for a short while, then drop it down to something somewhat lower. I'll test again tomorrow AM at 05:30-ish (quiescent network...) and see what happens.
Re: Cox internet slows down at night
Posted by:
Olde Farte, II
()
Date: March 05, 2013 05:53AM
> ... I'll test again tomorrow AM at 05:30-ish (quiescent network...) and see what happens...
Well, that was interesting...download speeds consistently almost rock-solid at 20 Mbps, but UPload speeds were in the 21 Mbps range (in the past those have hung around 2-4 Mbps)! Ping time varied a little but around 10 ms.
Too bad I don't upload anything - 5+ times the speed I'm "used" to!
Well, that was interesting...download speeds consistently almost rock-solid at 20 Mbps, but UPload speeds were in the 21 Mbps range (in the past those have hung around 2-4 Mbps)! Ping time varied a little but around 10 ms.
Too bad I don't upload anything - 5+ times the speed I'm "used" to!