Re: Cox Digital Telephone Service
Posted by:
Wrinkle
()
Date: October 31, 2007 01:07PM
trogdor! Wrote:
> WTF? What flavor of cable do you have? I pay $104
> (before taxes) for just cable and internet. I
> have regular internet but I have a digital (HD)
> box with the expanded 'digital gateway' tier. No
> HBO or any pay channels. Sounds like I'm getting
> screwed if you're getting cable, internet and
> telephone for $104 (when the price goes up). Is
> the phone service like $5?
You're not getting screwed -- you're just not taking full advantage. Here's the great thing about Cox (we've been customers for over 4yrs now)... If you call them up and say that Verizon are beating on your door with great offers, Cox WILL beat those Verizon offers EVERY time. We haven't paid full price on our services for most of our 4+yrs with Cox. We have high-speed internet, phone (w/ a bunch of features), expanded cable (+ two tiers, but no HD) and dvr service. We had a $40 bill three months ago and right now it's ~$90 for 3 more months. They constantly have special offers and discounts on the go and are nearly always willing to give any or all of them at once. Sometimes they can get jumpy about it and you have to speak to a supervisor, but that's pretty rare. Normally the regular customer service folks will happily sort you out.
Cox is by no means a flawless company but their customer service is, in my experience, fantastic. Verizon, on the other hand, are pretty much the definition of evil.
Oh, and to stay on-topic with this thread, the Cox digital phone service is absolutely fine. (and cheap!)