There is a saying paraphrased - Broad is the gate or road that leads to destruction, and narrow is the gate or road that leads to life. Verizon is on the broad one. As a number of reviews indicate Google, BBB, Site Jaabber, Trust Pilot, and others, Verizon takes your money and more often wastes your time with poor customer service and technical support. A number of them there I found do not fully know the technology behind some of their products like LTE network extenders and Stir Shaken leading to very frustrating experiences with them troubleshooting life's difficult tech problems. Recently even a long time veteran in their phone tech support department less than credible in my mind claiming he never heard of https://en.wikipedia.org/wiki/STIR/SHAKEN
which is supposed to help much with robocalls, on FIOS landline it does not here, even though the company press releases said it was rolled out June 30. In experience Nomorobo been around for years, but it blocks some legitimate automated calls from Rx and other.
For wireless cell phone and smartphone service with many but not all the extra bells and whistles, found a much smaller provider MVNO third party reseller https://www.charitymobile.com/
(ika narrow road) leaning right in what they believe and truly best in class in support and service which have been with them 2.5 years. Another one to consider is https://www.patriotmobile.com/
is also right leaning, but I do have not have first hand experience with them, other than the information on their website.
As far as I can find, both of these providers do not offer landline Voice Over IP FIOS like phone service where currently very dissatisfied with Verizon. Looking for VOIP IP landline phone service with great 4-5 star customer service and robocall blocking tech that does not block legitimate calls. Only Verizon and Dish available in the neighborhood (had bad experience with satellite service years ago), and Cox and Xfinity/Comcast are not. Though I almost entirely use mobile/wireless, an older relative in the house mostly uses the landline phone. Suggestions?