GoDaddy Website design is poor Wrote:
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> Rated with 1 star
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> Richard of Los Angeles, CA Verified Reviewer
> Original review: April 17, 2019
> Called customer service on an unrelated issue. Rep
> offers to update my hosting plan. Save $100.
> Great. Only my site goes down for over a week.
> Then Godaddy Bill's me $100 for migration. So? No
> savings and a down website. I had to ask my
> developer to clean up the godaddy mess. #Fail.
>
>
>
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> helpful
> Rated with 1 star
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> Timothy of Portland, OR Verified Reviewer
> Original review: April 16, 2019
> I signed up with Godaddy to host several websites
> to companies that I run. I had a hosting near its
> expiration and talked to customer service about
> not continuing one of the hostings as it was a
> project that I had on a back burner. I explicitly
> asked them to make sure the the remaining 2
> websites that I have remain intact. That did not
> happen, and a website that I spent $4k building
> vanished into thin air and they were unable to
> restore it. $4k out the window and no website for
> my business makes for a very dissatisfied
> customer.
>
>
>
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> Rated with 1 star
> Jai of NSW, Other Verified Reviewer
> Original review: April 15, 2019
> I cancelled all of my services. As they took $266
> from my account for a trial that I never proceeded
> with. When I called to complain the customer
> service was so poor, he tried to upsell to $370 on
> top of my $266. I asked for all the services and
> accounts to be closed. Today I called to speak
> with someone again to confirm my account is closed
> to be told I had been subscribed to another and
> better hosting. Unbelievable. Just cancel. I do
> not want anything to do with GoDaddy. I feel you
> may have to call weekly to continue cancelling the
> same site.
>
>
>
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> Rated with 1 star
> Sarah of Milwaukee, WI Verified Reviewer
> Original review: April 12, 2019
> Like others said, they will upgrade your product
> and charge your credit card without your approval.
> Then when you email them from the email address
> they have listed for billing, you get an automated
> response that they no longer check emails. So now
> I have to call and dick around for my money that
> they have stolen from me.
>
> HELPFUL Be the first one to find this review
> helpful
> Rated with 1 star
> James of Saugatuck, MI Verified Reviewer
> Original review: April 11, 2019
> I've had a number of domains registered with
> GoDaddy for nearly 20 years. The tech support was
> terrific much of that time. This week we decided
> that we needed to get the email on two of our
> domains to synchronize between our devices and
> computers using an IMAP configuration. Trying to
> set it up got nothing but errors even though I was
> applying the settings as described on the GoDaddy
> site.
>
>
>
>
>
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> Rated with 1 star
> profile pic of the author
> O of Other, Other Verified Reviewer
> Original review: April 10, 2019
> Each time I contact support they turn my problem
> into an opportunity to sell. Each agent will try
> to scare you into buying something irrelevant to
> your issue. You will get passed around like a cash
> cow, accumulate hours of wait time and dire
> support. After a purchase of any add ons, all the
> promises fall short, issues don't get fixed and
> you had more problems than before! The experience
> is hellish. I am running for the hills.
>
> HELPFUL 2 people found this review helpful
> Rated with 1 star
> Bruce of Alexandria Bay, NY Verified Reviewer
> Original review: April 8, 2019
> GoDaddy did very little for me. 2 minutes to sign
> up, 2 hours to shut down the site. Will not refund
> unused portions of money. Sold my contact info to
> Third party vendor. Do not expect a "Sorry" from
> GoDaddy. Terrible company. I feel scammed. Bruce
> **. Alexandria Bay New York.
>
> HELPFUL 2 people found this review helpful
> Rated with 1 star
> Karel of Willemstad, Other Verified Reviewer
> Original review: April 6, 2019
> When I first became a GoDaddy customer in 2000,
> the service was fantastic. Now, in 2019, I've been
> working for six weeks to solve an SSL problem.
> Unfortunately, you can't send an email or fill out
> a form online for GoDaddy to solve the problem for
> you. You can only call. But after 15 or 20 minutes
> of waiting I often have to hang up. I have already
> wasted about five hours. I have spoken to someone
> a few times in the end. First, I had to renew the
> key, next time I had to take another type of
> SSL-certificate, but the SSL-checker keeps
> indicating "expired" for a certificate that was
> only installed a few days ago... I get very tired
> of this.
>
> HELPFUL 2 people found this review helpful
> Rated with 1 star
> profile pic of the author
> Jen of Toronto, ON Verified Reviewer
> Original review: April 4, 2019
> I called to pay for SSL certificate for two years.
> Curtis told me it would be done by 3pm the same
> day April 3. I called back since my website was
> still not working. I called in today. The rep told
> me Curtis didn’t submit the work to be done. He
> charged me full price and didn’t complete the
> services. Just garbage. There is no manager to
> speak with since the rep told me I reached the
> night shift office and he could not reach the day
> shift. Horrible service.
>
> HELPFUL 2 people found this review helpful
> Rated with 1 star
> Draa of Grafton, VT Verified Reviewer
> Original review: April 1, 2019
> Beware of these crooks: my accountant informed me
> I was charged $500.00 by them in 2018. I ordered
> an SEO product which it turns out I was charged
> DOUBLE the amount. They refused to issue me any
> kind of a refund for products neither ordered or
> used - I didn't even know I had been paying double
> for a product. When I asked for a simple refund
> for something I never used, they said: "Sorry".
> They have a terrible reputation, and this just
> proves it.
>
> HELPFUL 6 people found this review helpful
> Rated with 2 stars
> Ben of Traverse City, MI Verified Reviewer
> Original review: April 1, 2019
> I came to Godaddy several years ago (maybe a
> decade). The customer service was unbelievably
> awesome. You could call 24/7 and talk to someone
> immediately. The last couple of year it's been
> going downhill fast. First, calling now requires
> going through the complex computer system, and if
> you select the wrong buttons, you get transferred.
> Long hold times. Sometimes over 45 minutes and
> almost always 10+ minutes.
>
>
>
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> HELPFUL 2 people found this review helpful
> Rated with 1 star
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> Karl of Saint Paul, MN Verified Reviewer
> Original review: March 28, 2019
> I bought a domain in 2016 and started an online
> business. I got focused on my other businesses and
> just left the domains up. They auto-charged me,
> two plus years after, for products I don't want
> and don't use. Then they refuse to issue a refund,
> when they can tell that I never used it. I've been
> a paying customer all along and have 3 domains
> with them. You'd think they'd take better care of
> their customers, instead of tricking people into
> buying stuff they don't want.
>
> HELPFUL 4 people found this review helpful
> Rated with 1 star
> Sasa of Jacksonville, FL Verified Reviewer
> Original review: March 28, 2019
> Godaddy lately is very disappointing. I have been
> a customer since year 2000. Now I have a shared
> plan with 1 drupal website and 1 prestashop
> ecommerce. 2 websites. My traffic is medium low.
> Maybe 500 per day. Not telling you the pain of the
> last 2 years... Out of the blue the website is
> down since 2 days because am using too much "entry
> processes". I never even reach the traffic or the
> ram or the other limits. Got an email saying that
> it is time to upgrade. THEY deliberately turned my
> websites and e-commerce down since 2 days!!! And I
> am a regular paying customer (actually I bought 2
> years in advance). STAY AWAY FROM GODADDY. Trying
> to talk to somebody at support... the automated
> voice says 20 minutes of wait, and when you are
> waiting 5 minutes the call ends. The chat is
> "busy"! Something dramatically changed at Godaddy
> in the last 5 years. Up to you what, but do not
> choose Godaddy!
>
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> helpful
> Rated with 1 star
> Michael of Kearny, NJ Verified Reviewer
> Original review: March 26, 2019
> Unfortunately Zero stars is not an option!!! I was
> tricked into getting o365 by Godaddy, when they
> told me that they were ending their exchange
> hosting plans. Everything was fine and well, while
> my small business was growing. As I started to
> need more comprehensive IT control, Godaddy
> started to remove O365 Admin features, without
> notifying me!
>
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> HELPFUL 3 people found this review helpful
> Rated with 1 star
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> Charlotte of Richmond, Other Verified Reviewer
> Original review: March 25, 2019
> I have been with Godaddy for years, we had a
> company website using their Deluxe Shopping Cart
> platform. Enjoyed 100% organic search results on a
> lot of our products. We had a good web presence,
> only downside was that limited to 100 products. At
> renewal I was going to leave and a rep mentioned
> the Go Central Online Store platform. Pretty much
> unlimited products not much more ££. Great, go
> for it. First of all I couldnt migrate in bulk. I
> had to do it all manually. And now we have zero
> web presence - zilch organically.
>
>
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> HELPFUL 3 people found this review helpful
> Rated with 1 star
> Richard of Melbourne, FL Verified Reviewer
> Original review: March 17, 2019
> As is evident by the long hold times, something
> has changed. When I first starting using Go Daddy,
> you called and the phone was answered. The best
> you can get recently is 30 minutes + wait and your
> call is clearly answered by individuals that do
> not speak English as a primary language. This
> results in the beginning of the horrendous
> experience. Having to repeat yourself over and
> over as well as go through steps that any idiot
> has already performed prior to calling for
> support. Reboot your computer, reboot your modem,
> clear your cache is the only knowledge they have.
>
>
>
> VIEW MORE
> HELPFUL 4 people found this review helpful
> Rated with 1 star
> profile pic of the author
> ASHISH of Uttar Pradesh, Other Verified Reviewer
> Original review: March 17, 2019
> Godaddy is going worsened day by day. Their
> hosting service is worsed. Also they save your
> credit card information but does not allow us to
> remove the same. Customer service person even does
> not satisfy the customers and say one word only.
> "Sir we are sorry, and we are working on that". I
> suggest not to take any domain and hosting from
> Godaddy even if it is some bucks cheaper. Thanks.
>
> HELPFUL 4 people found this review helpful
> Rated with 1 star
> profile pic of the author
> Suman of Other, Other Verified Reviewer
> Original review: March 16, 2019
> They are collecting the card details at the time
> of payment, but there is no option to remove the
> card. And they tells that this feature is not
> available. It's against the rule of RBI. Please
> take one action against them asap.
>
> HELPFUL 5 people found this review helpful
> Rated with 1 star
> Stan of Oceanside, CA Verified Reviewer
> Original review: March 14, 2019
> GoDaddy sold me a product then they sold my
> personal info to a thousand vendors! If you like
> being called incessantly for products you don’t
> want, GoDaddy is a perfect fit for you. Only give
> GoDaddy information you want posted on the web.
>
> HELPFUL 5 people found this review helpful
> Rated with 1 star
> Conni of Chesterland, OH Verified Reviewer
> Original review: March 13, 2019
> I noticed yesterday that my website domain, that I
> thought was being renewed for 2 years was renewed
> for 9 years. When I called yesterday to ask about
> it I was told: By Scott, and Tabitha, (supervisor)
> that it is in the terms of service that when auto
> renewal is turned on it is allowable for Godaddy
> to renew for the first renewal period. This is
> absolutely unethical and fraud to charge people
> for more than they want. You have access to my
> credit card, and thus my trust and charged me for
> 9 years when I only want 2. I am close to
> retirement, and Have told your employees that when
> they try to sell me more time. I am at the end of
> the road, not the beginning. When I renew
> everything for one or two years, why would your
> company fraudulently renew for 9.
>
>
> VIEW MORE
> HELPFUL 7 people found this review helpful
> Rated with 1 star
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> Tom of MIssissauga, ON Verified Reviewer
> Original review: March 12, 2019
> I received a cold sales pitch phone call from
> Godaddy to design a new website for our company. I
> explained that I would be interested, if it will
> integrate with our company's point of sale system.
> The sales rep told me this would not be a problem.
> He told me that it would cost $3000.00 dollars,
> and someone will call me from their tech
> department, to go over with me, on how they will
> integrate the website, with our point of sale
> system. I asked them not to charge my credit card
> until they are sure that they can do the job. Well
> they charge my credit card anyway.
>
>
> VIEW MORE
> HELPFUL 3 people found this review helpful
> Rated with 1 star
> Linda of Alameda, CA Verified Reviewer
> Original review: March 12, 2019
> I am in the business of providing websites for
> clients, but this does not apparently inspire
> Godaddy VPS support to act when all of our sites
> are down and all of our cpanels are inaccessible.
> You have to wait 72 hours to even get an email
> from them and you aren't allowed to talk to the
> server admins, like they are some kind of
> untouchable gods or something.
>
>
> VIEW MORE
> HELPFUL 3 people found this review helpful
> Rated with 1 star
> Dawn of Plainwell, MI Verified Reviewer
> Original review: March 10, 2019
> On 3/8/19, I spoke with Curtis ** at GoDaddy
> Customer Service to explain that I had a phishing
> email in my account. Curtis said I had two
> options: 1 delete my email account or 2 have my
> email migrated to Office 365 for $252.25, stating
> this was the only remedy to secure my account as
> my account had been accessed through a ‘relay
> service’ with a ‘key logger’ installed. My
> son said these issues were not breaches on my
> virus-protected computer but through GoDaddy.
>
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> VIEW MORE
> HELPFUL 7 people found this review helpful
> Rated with 1 star
> Natalia of Toronto, ON Verified Reviewer Verified
> Buyer
> Original review: March 8, 2019
> I purchased Plesk hosting with GoDaddy and it's
> way too slow. I installed WordPress to start
> working on my website but, who can work wasting 7
> seconds for every click? Plesk doesn't offer any
> support to clients that don't have a License Key.
> I called them and the recording says I can only
> contact support on the phone with an open ticket.
> I tried to open a ticket online but a License Key
> is a required field. So no support... I called
> GoDaddy to request a refund and it was denied
> because I purchased this a couple of months ago
> even though it's the first time using it. The
> solution I was given was "not to get Plesk the
> next time". Lol. So disappointing and frustrating.
> Bad service from GoDaddy and Plesk.
>
> HELPFUL 3 people found this review helpful
> Rated with 1 star
> Sahabuddin of Noida, Other Verified Reviewer
> Verified Buyer
> Original review: March 6, 2019
> We were running a company in partnership with name
> of JST Business and we have domain from Godaddy
> and after 6 or 7 month my partner have resigned
> from the company. After that I took handover of
> everything from him. That took almost 6 month and
> after that I came to know my Konectbridge.com is
> got expired and I renewed that 30 January 2019 for
> next one and it got renewed for with no error.
> Today I was going to do live my website on that
> domain but that was not showing in my Godaddy
> account then I called to Customer care and they
> said, "You can't get that domain due to some
> internal policy issues." But at that time I
> haven't get any error while renewing the domain. I
> have every single proof that I own that domain.
>
> HELPFUL 3 people found this review helpful
> Rated with 1 star
> Cynthia of North Hollywood, CA Verified Reviewer
> Original review: March 4, 2019
> I started hosting with Godaddy 8 years ago and
> every year they would raise the price on me so
> much and I would have to call in and negotiate the
> rate and always felt taken advantage of. I started
> having major issues when I couldn't send or
> receive emails to my sons school no matter what I
> did. It also started happening with friends and
> invites. I called them and they said I needed to
> pay money to upgrade in order to fix this...
> really? Upgrade just so I can send and receive
> emails? I started using gmail as my main email for
> school and such and rarely used my Godaddy email
> anymore but would still check it just in case an
> important email came through. My plan was to let
> my subscription run out- that's how much I hate
> dealing with them. Trying to transfer it over had
> become a nightmare.
>
>
> VIEW MORE
> HELPFUL 6 people found this review helpful
> Rated with 1 star
> Les of Azle, TX Verified Reviewer
> Original review: March 4, 2019
> Bought a website in 2015 and had Godaddy design it
> for me. Was supposed to get a SSL for free and
> found out after 3 years that I have not had one.
> Talked with a man for 2 hours trying to sell
> advertising and he never mentioned the out of date
> website. Then I also found out my website was out
> of date and for another $1500 they would make it
> up to date for another 10-15 years. What happened
> to the other one I paid for in 2015? When you call
> all they want is to sell something else and that's
> all.
>
> HELPFUL 3 people found this review helpful
> Rated with 1 star
> Sherie of Blackwood, NJ Verified Reviewer
> Original review: March 1, 2019
> They charged my card without my permission!! Very
> poor s customer service skills! Mark is a
> superior. He is very rude. He needs more
> training!!! He need to be fired and the whole
> entire staff needs to be trained again! I would
> never shop here again!!!
>
> HELPFUL 6 people found this review helpful
> Rated with 1 star
> Keith of Sandy, UT Verified Reviewer
> Original review: Feb. 28, 2019
> Do not register your domain with Godaddy.com. I
> was with them over 10 years with multiple domains
> and when you decide to move to a better performing
> provider, they will require extensive formal
> requests, will not accept the simple online
> request, take 3-4 days between each submittal of
> their requirements. Process took over 2 weeks to
> get my domains released.
>
> HELPFUL 5 people found this review helpful
> Rated with 1 star
> David of Marietta, GA Verified Reviewer
> Original review: Feb. 26, 2019
> I just purchased and set up a website from Godaddy
> only to find out that even though I did every step
> that I was directed to do... I was unable to get
> reviews on my webpage due to not setting up a
> Google my business account through Godaddy instead
> of going through Google themselves even though my
> web instructions didn't say or even mention it. I
> went step by step the instructions set by Godaddy
> but it was wrong... Their reply.. It's a new
> program they are running and didn't know that I
> had to go through them to set up the Google
> account??? Saaay whaaat? Now i can only post a
> link to Google business reviews but not show or
> receive any reviews on my website. Am I the only
> one confused here? They said they would refund my
> money but come on. Just spent a good week setting
> up and perfecting my site. Grrr. Looking forward
> to the end of this hosting.