Verizon VS Fairfax Water Authority

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Verizon VS Fairfax Water Authority

Posted by: Verizon/Fairfax water ()

Date: August 31, 2014 08:57PM

OK, covering two subjects here. What’s with the Fairfax County Water Authority being the only entity in the ENTIRE USA having no online access to check your account information/history? Saving jobs?

As too Verizon…my last ditch attempt has always been live chats, as there is a dearth of “customer service”, but now we have been presented a robot for live chats? Seriously ……

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Re: Verizon VS Fairfax Water Authority

Posted by: no issue with verizon ()

Date: August 31, 2014 11:38PM

Don't know about water since I've never had the need to access my account online but I know I've had no issues reaching customer service at Verizon. Just contacted them via live chat a couple of weeks ago and didn't get a robot.

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