I will not return to Barnes & Noble in Fairfax. I do not expect royal treatment, but I do expect basic manners. At least two of the employees at Barnes & Noble in Fairfax act like they are ungrateful for their jobs. They should be fired.

Employee 1: She works at the back of the store, at the cash register near the DVDs and CDs. My mother and I went in on two different occasions on weeknights. My mother is friendly. The employee's reaction is that of contempt. She barely engages with my mother, she is always frowning, and she rushes the transactions and does not want to deal with us.

Employee 2: She works at the front of the store, at the cash register. She did not greet me. She frowned the entire transaction. I felt like I was the employee because I greeted her, I smiled, and I thanked her. I was as pleasant as possible, and she quite ruined my morning.

I understand that no one likes to work, especially for minimum wage. However, that is no excuse to disrespect customers. Regardless of how much I get paid, I do my job. Oftentimes that requires catering to know-it-all customers, but I do my best to be a good customer, and I expect to be treated with respect.

Am I expecting too much out of humans? Is common courtesy absent in this world?

Your opinion, "no one likes to work" marks you as the loser you are. Productive people recognize the relationship between their skills and time used to produce things others voluntarily want more than a few FRN notes and their freedom.

You are probably a minimum wage cubicle rodent and will stay there for life.

In addition to being a loser you are a whiney crybaby.

Amazon will be happy for your business. B & N won't miss it.

I predicted that there would be a troll with the response of, "No one likes to work. Get over it."

That is why I wrote my closing.

Instead, I get a different sort of troll. I will not make any further posts on this particular topic. My first post is there and it will be seen.

There is probably something wrong with your social skills. Are you riddled with Aspergers? Bathe only on the full moon? Too much Axe Body Spray?

I have found Barnes & Noble a fine place to fondle the breasts of and have sex with many Jewess employees.

OP, is a Jew. Fuck the customer! May cancer strike your youngest child.

The OP obviously expected school spirit. Sorry, that is getting to be a thing of the past, especially in a bookstore. Go to a tailgate party and propose a wet t-shirt contest, that'll get the reaction you are looking for.

Disappointed Wrote:
-------------------------------------------------------
> I will not return to Barnes & Noble in Fairfax. I
> do not expect royal treatment, but I do expect
> basic manners. At least two of the employees at
> Barnes & Noble in Fairfax act like they are
> ungrateful for their jobs. They should be fired.
>

Amazon.com is much friendlier, use them instead. The site even greets you by your first name once you log in. There is not a single thing that B&N sells that can't wait to show up via USPS/UPS/Fedex in a few days, for cheaper. If they got fired, who or what would show up next to do the job? Shut up until it is you taking their place.

> Employee 1: She works at the back of the store, at
> the cash register near the DVDs and CDs. My mother
> and I went in on two different occasions on
> weeknights. My mother is friendly. The employee's
> reaction is that of contempt. She barely engages
> with my mother, she is always frowning, and she
> rushes the transactions and does not want to deal
> with us.
>

People can have bad days. Gone are the days of the engaged bookstore employee that works there due to their love of literature. Your standards are too high. Maybe your standards will be more reasonable once they install self-checkout systems where the human interaction for the entire shopping experience is reduced to zero. Only shoplifters will get human interaction until armed sentrybots are deployed (which will happen once the cost of sentrybots is lower than the cost of employees.)

> Employee 2: She works at the front of the store,
> at the cash register. She did not greet me. She
> frowned the entire transaction. I felt like I was
> the employee because I greeted her, I smiled, and
> I thanked her. I was as pleasant as possible, and
> she quite ruined my morning.
>

"She quite ruined your morning"? First world problems. You ramble too much to be the usual troll, so I'll bite. Did the pleasure of your purchase turn into ashes in your mouth? You felt that you were sufficiently wronged so that any moment outside that store was affected? You need to move the bar up on people that can ruin your day to at least "gynecologist" or "magistrate," not "ATM".

> I understand that no one likes to work, especially
> for minimum wage. However, that is no excuse to
> disrespect customers. Regardless of how much I get
> paid, I do my job. Oftentimes that requires
> catering to know-it-all customers, but I do my
> best to be a good customer, and I expect to be
> treated with respect.
>

You're seeking unearned respect from wage slaves simply because you believe that you're superior to them. The big book sellers are circling the drain. They see employees as cost centers instead of profit centers, so they reduce compensation as much as possible. Your experience is the best the company can provide at the price they're willing to pay. That's the best employee they can find that will work for that pay. That employee probably gets one fewer hour per week than the minimum qualification for benefits. B&N made it so that they're not thankful for their jobs. Friendly cashiers are too expensive to be employed at B&N.

> Am I expecting too much out of humans? Is common
> courtesy absent in this world?

Common courtesy was cut out of the employee requirements in order to lower costs. Go shop elsewhere - where the books cost more and the employees get enough hours to qualify for healthcare benefits. The B&N employees don't want to be there, don't love their job, and I don't blame them. Getting up in their shit over a fake smile makes it that much harder for them to do their time and leave. Pay the fucking person, take your fucking purchase, and fucking leave. Don't pity them either. It is better if both of you want to complete this transaction as smoothly and quickly as possible.

Want more insight on why wage slaves get sour over time?
http://notalwaysright.com


I have had a handful of shit jobs while in high school and soon after graduating. The shit that the general public heaps on those unfortunately have to serve them is appalling. Go work in that job for that pay for six months before letting it quite ruin your morning.



Edited 1 time(s). Last edit at 06/16/2013 07:41PM by wnrsm.
Attachments:

What is this 1998? What the fuck is "Barnes and Noble"?

Bookstore? How quaint! Buy an iPad, a Kindle, a Sony Reader, or whatever, and download your reading material. Then the only person who can "quite ruin" your morning is you!

I have never had issues at that Barnes and Nobel. And I frequent the cafe and purchase items that get rung up at the front register. I go there frequently and have never had an issue with anybody

Are you sure that YOU are not a big part of the problem? Did you come across as scary-friendly....maybe the employees felt afraid of you because you were overbearing or coming across as deranged? Or as a desperate stalker type of person? I think you need to honestly check your behavior.

You will not be missed--that store is plenty busy.

Jor-El told me about these, these books you speak of...

WelcomeToThe21stCentury Wrote:
-------------------------------------------------------
> Bookstore? How quaint! Buy an iPad, a Kindle, a
> Sony Reader, or whatever, and download your
> reading material. Then the only person who can
> "quite ruin" your morning is you!


+100000000

I stopped shopping at Barnes and Noble in Fairfax about two years ago because of bad service. Not missing it a bit.

WelcomeToThe21stCentury Wrote:
-------------------------------------------------------
> Bookstore? How quaint! Buy an iPad, a Kindle, a
> Sony Reader, or whatever, and download your
> reading material. Then the only person who can
> "quite ruin" your morning is you!

I have all of that - but I still prefer books. It's just not the same reading a Kindle or Ipad. And we still subscribe to the Post (insert gratuitous liberal insult here). There is a lot of satisfaction in reading a printed newspaper.

wnrsm Wrote:
-------------------------------------------------------
> Disappointed Wrote:
> --------------------------------------------------
> -----
> > I will not return to Barnes & Noble in Fairfax.
> I
> > do not expect royal treatment, but I do expect
> > basic manners. At least two of the employees at
> > Barnes & Noble in Fairfax act like they are
> > ungrateful for their jobs. They should be
> fired.
> I have had a handful of shit jobs while in high
> school and soon after graduating. The shit that
> the general public heaps on those unfortunately
> have to serve them is appalling. Go work in that
> job for that pay for six months before letting it
> quite ruin your morning.


I used to work at that Barnes and Noble (over 10 years ago- yikes!). Maybe those two people happened to be in a bad mood. Really you should just shrug it off. I would say about a quarter of the booksellers I worked with were "really into books," while the others (like myself) just needed to make some money. Don't get bent out of shape... its retail... I think I made about 7 bucks an hour, and I would guess they are paying the same rate 10 years later. You might find the older employees more friendly... they are probably the ones who just enjoy the job and don't need the money.

No worries, Amazon will put them out of business soon enough.

I used to enjoy going to Barnes and Nobles because it reminded me off my youth going to the Borders in Fairfax before it was closed.

Now I can't stand buying books from bookstores because I know you can get everything much cheaper on Half.com

Think Again Wrote:
-------------------------------------------------------
> WelcomeToThe21stCentury Wrote:
> --------------------------------------------------
> There is a lot of
> satisfaction in reading a printed newspaper.

I'm sorry about your virginity...

Disappointed Wrote:
-------------------------------------------------------
> I will not return to Barnes & Noble in Fairfax. I
> do not expect royal treatment, but I do expect
> basic manners. At least two of the employees at
> Barnes & Noble in Fairfax act like they are
> ungrateful for their jobs. They should be fired.
>
> Employee 1: She works at the back of the store, at
> the cash register near the DVDs and CDs. My mother
> and I went in on two different occasions on
> weeknights. My mother is friendly. The employee's
> reaction is that of contempt. She barely engages
> with my mother, she is always frowning, and she
> rushes the transactions and does not want to deal
> with us.
>
> Employee 2: She works at the front of the store,
> at the cash register. She did not greet me. She
> frowned the entire transaction. I felt like I was
> the employee because I greeted her, I smiled, and
> I thanked her. I was as pleasant as possible, and
> she quite ruined my morning.
>
> I understand that no one likes to work, especially
> for minimum wage. However, that is no excuse to
> disrespect customers. Regardless of how much I get
> paid, I do my job. Oftentimes that requires
> catering to know-it-all customers, but I do my
> best to be a good customer, and I expect to be
> treated with respect.
>
> Am I expecting too much out of humans? Is common
> courtesy absent in this world?


Your Mom sounds like a self-entitled bitch. Sounds like she was lucky she didn't get a pepper spraying followed by an ass beating.

I know how you feel, there was one like that and I saw a worker who accuses someone and was being racist. She disrespected store policy.

I ked "where is the self-help section and the only eply was That would be cheating.