Re: Cox Cable wants to replace my modem with a "FREE!" new one
Date: November 09, 2008 11:39PM
> I got the same letter. We owned our own modem. I
> was having a boat load of trouble with our
> internet cable service and having just returned
> from 6 weeks caring for my mom and partaking of
> Comcast in California, I KNEW that our cable was
> freaking slow. I called Cox. They asked if I had
> received a letter and when I said yes, they said
> that I needed to swap out my old modem. Because
> of an upgrade to the system my old modem was not
> working correctly.
> Off I go to Cox, but without my own modem, since
> it was my own!!! They did want my old modem to
> give me the new one. That was a bit weird, but
> since I wasn't going to do anything with it, I
> really didn't care. I took home the new modem
> (took back our old one a couple of days later)
> plugged it it and WOW talk about an improvement in
> our internet speed :)
> So NOT a hoax. It did make a difference, it
> still isn't great, but it is better.
If they've completed the fiber install in your neighborhood, I would highly suggest FIOS from Verizon.
I've had it for 3 years now, and have never had an outage of any kind, not even for just a few minutes. The previous 3 years at my current address I had Cox cable modem service, and I had outages and lagging speeds all the time.
Not only is it 100% reliable, but the latency is amazingly low, so if you are into online games, you'll be amazed by it.
I get 20/5mbps for $52,95 a month. When I did a speedtest at speakeasy.net just now, it showed 22,536 kbps down, 6,235 kbps up, to New York City.
But it's the reliability -- I've never once had any down time, in 3 years.